- Pittsburgh
- Industrial Roofing
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
- Metal Roof
About the Business
What people say about “Evans Roofing and Gutters Inc”?
Customer reviews for Evans Roofing reflect a predominantly positive sentiment, highlighting exceptional communication, professionalism, and timely service. Many customers praised the company's responsiveness and thoroughness throughout the project, from the initial estimate to the completion of repairs. However, a serious complaint was noted regarding a customer's negative experience, which involved inadequate work leading to further roofing issues and a lack of follow-up communication. This contrasted with the majority of positive experiences but suggests that there may be inconsistencies in service quality. Overall, while most customers are satisfied, caution is advised based on some critical feedback.
What Users Like The Most
- A highly responsive and professional service.
- Communication was excellent and the workmanship was fantastic!
- They weren't trying to make me pay for more than I needed.
- Excellent service and communication throughout the process.
- The new roof looks beautiful and I love the addition of the Exhaust Vent Solution.
What Users Like The Least
- I now have to get a whole new roof and everything they did was either done incorrectly.
- I feel that I was taken advantage of and my money was wasted!!!
- I absolutely called you 3 times and never received a call back.
Recommended Reviews
Overall I’d say my experience was a 7 out of 10. The startup was great. They explained everything well. On the day of my entire roof replacement it went ok. Unfortunately one of the worker put a hole in my ceiling and didn’t make it known. I had to find it a few hours later. Then when they finished and left for the day I noticed my gutter guards looked different. Put a ladder up there and found two on the front crushed. Had Evan’s roofing fly their drone up to my top roof and there were two more crushed. I let them know and I was told you’ll have that with older gutter guards. They’re 5 years old. Got those fixed though. When the dumpster company picked up the dumpster they noticed a huge gouge they had put in my driveway. They sighed and asked if we cared about that. Like what?? You damaged my driveway of course we do! Still waiting to hear back about them fixing that. I’m happy with my roof but wow, what an experience. Not sure why people don’t care if they damage your property and act like it’s an inconvenience to fix what they did? Wish tha would have gone better. Oh well, the roof is done.
A highly responsive and professional service, they reached back out to me after my inquiry promptly and had an estimator on-site sooner than I expected. The estimate was fair and reasonable and once approved, the work was completed to my satisfaction. I would definitely use this roofer again.
Evans fixed a leak in my flat roof then repaired the edging where the roof ends. They were prompt and courteous and communication was excellent. Highly Recommended!
- Pittsburgh
- Industrial Roofing
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
- Metal Roof