Eric Hayden Collision & Towing

Can’t say enough great things about EHC! These folks from the time I showed up with our vehicle to the time I received it were amazing. Eric walked me through the process, explained what the insurance would look at and how best for me to handle the back and fourth so I knew ahead of time to speed the process up. Everyone in the office was super friendly and amazing! Now the vehicle, I don’t think it looked this good the day I purchased it. Wow did it shine and it was absolutely perfect. I was so nervous it wouldn’t drive correctly again and these fine folks did an amazing job with the repair. The Caddy is like riding a cloud now. Thanks EHC for all the support. And these guys stand behind their work with warranties. Can’t get that anywhere else.

EXCELLENT customer service and did an EXCELLENT job fixing my wrecked car, from speaking to Eric all way to picking my car up EXCELLENT! Thank you everyone!

Great customer service! Friendly small town feel to a big city quality body shop. Eric cares about his customers well being just as he cares about ensuring the jobs are done well. Repair estimator very thorough and friendly. Highly recommend for any body shop and/or towing needs!

My car came out looking exactly like it did before the accident, if not better because of the wonderful job Eric Hayden did.

Eric and his team did amazing! They were very friendly and have my car looking dent free again! They even cleaned the inside and outside for me, so I picked up a new and improved looking vehicle! :)

I cant say enough about the service. I was educated about claims and values of vehicles, treated with respect, they were so patient with all my questions, excellent work and soo sooo much more

Eric and his staff fixed my trailer mishap with my 2018 f150, all aluminum body. this was repaired not replaced.. great job great price!!!

Car looks like brand new and pricing was very fair. Also had car nice and clean when we picked it up. Very professional staff with attention to detail.

Excellent customer service and excellent service. Not only does the car look brand new again, but is cleaner than when we left it!

They were amazing they were fast and my car looks like new. They kept me updated with the progress as well.

They were super fast with fixing my suv. It looks brand new. Fast pick up of the vehicle. Would absolutely recommend again

Eric & Eric Hayden jr are the Best. True professionals that take the time to explain your options and what is going to be done to your vehicle and why. Their work is outstanding and all you have to do is look around their facility to see that they are top notch. Highly Recommend !!

I have brought 2 cars here now and have been very satisfied. Thanks so much to Eric Jr, Francie and Sandy for taking care of us!

We had a wonderful experience with this shop. They really fought hard for us with the insurance company Who was trying to give us subpar parts for our vehicle? I appreciate them so very much making sure we had our car back with all the proper safety features and highly recommend the shop.!

Eric and Team did an AMAZING job repairing rust and painting our truck. They went above and beyond not only in their work, but explaining everything they would do and adamant about not taking any shortcuts. When they were replacing the bed skin, due to rust, the inner wheel well was rusted. So we wouldn’t have issues later on, they let us know and replaced that as well. We couldn’t be happier with how it turned out. It looks like a brand new truck. I hope we never need body shop service again, but if we ever do we will be coming back to Eric Hayden Collision!

I hit a deer and had them fix the front end. When I went to pick my car up they had even detailed the inside for me. Thanks guys for all your hard work. I will definitely call you in the future.

We took my husband’s truck here after he hit a deer. They were great with communication and got us scheduled quickly to bring the truck in. About a week later, right before we were to take it in for that repair, my husband hit our parked camper in our driveway. They were so great about getting both claims processed so they could begin fixing it. We were originally told it would take two weeks to fix, but there were some snags that ultimately made it take a month to fix. We had a rental car through insurance so that wasn’t a big deal. Through it all, they called us to keep us updated on the whole process and even ended up asking us if we wanted to fix our windshield at the same time as our other repairs when they noticed a rock chip in it (we had previously held off on fixing it).

When it came time to pick up the truck, we noticed they had detailed it. That was an awesome surprise! My husband drove it off the property and soon realized water was leaking through the roof from the windshield. He called and took it back to them and asked for it to be fixed. They did so the same day. They would have offered him a car to use, but there weren’t any available at the moment. My mother-in-law was able to come get him while they fixed it, so it was no problem. After about 4 hours fixing that, he went to pick it up again. When driving off with it, we were told by his mother-in-law (who was driving in front of him) that one of the headlights were flickering. My husband went out to check them and noticed some moisture in the passenger headlight. When they had dealt with the bumper and headlights, moisture had gotten in the headlight and caused some kind of electrical issue. Once again, we called them and asked for that to be looked at again. They weren’t able to get us in that day, but could a few days later. Once that was fixed, we checked the truck out to make sure there weren’t any issues and then we noticed the front plastic pieces of the bumper didn’t appear to be put in all the way. We politely asked if they would make sure it was put back the same way as we had dropped the truck off. They agreed and we waited a short time for that to be corrected. Eric Hayden came and talked to us personally during this time and apologized for all of the trouble. He even sent us a gift card for us to go to dinner to make up for all the issues we had.

The whole point I want to make with this review is that Eric Hayden truly cares about his customers and their satisfaction. We didn’t want to be “those” customers who constantly complained, but we did care about our vehicle being fixed correctly. They went out of their way to make sure we were happy and seemed genuinely sorry for the inconvenience through it all. Even though things didn’t go perfectly with our experience, they did absolutely everything to try to make it right. We really appreciated that and would recommend that anyone bring their vehicle here!

Despite sluggish response time from my insurance company, EHC completed my repair sooner than expected. The repair was perfection, the team was kind and professional.

Took my Acadia here to get the door fixed after I hit the vacuum at the car wash, they were honest and went over in detail everything they had to do. Over all a great experience working with them. Hopefully I’ll never have to go back, but if I do. I will forsure use them!!

I had a great experience with Eric Hayden Collision and Towing! They repaired my SUV quickly and it was even clean when I picked it up. The front desk staff was professional and friendly. Great experience and would choose them again.

I couldn’t have ask for a better place to take my vehicle. They made the process so easy for me and the customer service was amazing. When I got my vehicle back it looked brand new sent they even had it detailed for me. I couldn’t have asked for a better worry free experience. Thank you Eric Hayden Collision.

I racked my car trying to avoid a racoon. Eric Hayden came out right away and towed my baby away. From that moment Eric & Ashley have been nothing but amazing. They have been totally honest with me letting me know step by step good or bad what is going on with process and where we are at. Not only that but they gave me their own car to have while mine was in the shop. Now, let me ask you. Who does that? The entire staff treated me like a family and not just a client. I am so impressed with them. If you ever get in a situation like mine, you will not be sorry if you call Eric Hayden Collision, but you will be sorry if you don't. Everyone at Eric Hayden is amazing and you can truly see they care. I cannot say enough good things about them. I truly love them and what they have done for me. One of the best businesses I have been involved with in a LONG time. Thank you so much to everyone at Eric Hayden for all that you have done.

COLLISION...a word we all dislike very much.
However, when the name Eric Hayden is in front of it, it makes the word COLLISION much more tolerable. Thank you Eric Hayden Collision for the fantastic repair on my wife's Rogue and thanks for making what could have been a miserable experience, a very pleasant one!

Great and quick experience. Brought my truck in for hail damage and qas dine within a week. Great customer service. Will recommend

I had hail damage to my new truck. My insurance said that Eric Hayden Collision was a preferred vendor. My truck was repaired and looked perfect. Eric and his team handled all of the insurance back and forth. A very smooth and easy process. Thank you.

Shopping for a collision repair shop after hitting a coyote, Eric Hayden’s came highly recommended by a family member who had hail damage repaired here. Repairs on my car were quick, only took one week from drop off to pick up. Eric Jr. kept me updated through the entire process. They even detailed the car when they were done! Highly recommend.

They were very helpful, courteous and fast. The color match on my vehicle was awesome. The blonde front desk lady was super sweet, helpful and quick at getting all paper work to me and keeping me updated on my vehicles progress.
Highly recommend Eric Hayden Collision.

Highly recommend. Eric and his staff was so helpful through out this process and my car looked brand new. Thank you all so much.

Had a great experience. Went to a local dealership and truck sat there for months and was never fixed. Took to Eric Hayden and had it fixed in no time. Thank you guys!

I have never met such a professional crew in the automotive industry. Recently moved to Campbellsville but would go out of my way to come back here if I ever need body work done again. Eric Jr. was very helpful and answered all my questions timely and professionally and made sure I understood the whole process!

We had a great experience with Eric Hayden Collision and Towing! They repaired my car quickly and even washed and detailed the inside of it! I was not expecting that. The owner of the business actually walked out to the car with us before we left to make sure that we were fully satisfied. I can't recommend them enough. Great work and thank you!

My vehicle got damaged late last year and the crew at Hayden collision did an outstanding job getting it back in shape. Big shout out to you guys! Thanks!

They came out on blue grass parkway at 3 am calmed me down took me to work and now they’re fixing my Cadillac, really nice people and they know how to treat their customers and people

I would recommend Eric Hayden Collision to anyone needing body work or Collision repairs done on their vehicle. They are very easy to deal with and go out of their way to please you.

These guys did a fantastic job of fixing up my 2024 International LT625! Despite parts being on backorder, they've been very helpful in coordinating repairs! Definitely recommend them for any kind of heavy duty (light duty too) repairs!!!

I worked with Todd to get my F-150 dent repaired. Great job and repaired quickly.
Everyone i met at EHC was proffesional and over the top nice. Will definately return when needing collision repair. 10 stars for Todd and everyone else that I met.
Rick

Eric Hayden and his team did a fantastic job repairing my car. You can tell they pride themselves on quality. I was updated every few days on the status of when the parts would arrive and when the work would be complete.

Eric and his team were excellent communicators throughout the process of fixing my car. My car looks brand new after a pretty bad wreck, and the service was very timely. I highly, highly recommend this company for any collision or towing needs that you may have.

I would 100% recommend Eric Hayden collision after my acadia was side swiped. He got my vehicle back in a very timely manner, dealt with my insurance and made my car good as new! He even came to pick my vehicle up from my home after rendering it un-drivable based on my description of how it was aside from the body damage. We have gone back for several other occasions on other vehicles as well! Definitely has our business for life!!

Eric Hayden did an amazing job on my car after it got hail damage. Also was very fast on helping my son with his car when it caught fire! 5

Let me start out by saying how nice and professional everyone was. We were in a wreck and our car was sent to them. They were willing to fix it but our insurance declined. Eric & company allowed us to come on a day that they were closed to collect our belongings before our vehicle was totaled. I am extremely grateful for their kindness and customer service. I highly recommend them if your vehicle is in the Bardstown area.

Great company to work with. Their shop is top notch. State of the art paint booth. Had my vehicle finished up quick and did an amazing repair on my truck. They also provide towing and dent repair. Would highly recommend this company for any of you body work needs. Go check them out.

I brought my truck here to have my hood repainted and the service was excellent. I’m very happy with the results. EHC is full of professional and knowledgeable staff. Everyone there was more than happy to help. The ladies working the front desk were friendly and welcoming as soon as you open the door. I’d definitely recommend if you’re in need of any vehicle painting or repair needs.