- 6320 Hwy 41 A, Pleasant View, TN 37146
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Locally Owned & Operated
- Warranties Offered
About the Business
What people say about “ENGLISH HOME IMPROVEMENTS”?
Customer feedback is mixed regarding English Home Improvements. While several reviews highlight the quality of work and excellent customer service, others express significant concerns about communication and craftsmanship. Positive reviews praise the professionalism of staff and the timely completion of projects, while negative reviews point out poor handling of issues post-completion and dissatisfaction with the quality of work. The contrast between the positive and negative experiences indicates a lack of consistency in service delivery.
What Users Like The Most
- Working with English Home Improvements is an absolute delight! They always answer the phone, everyone you speak with is professional and polite.
- They were fair on the pricing and got the work done in a timely manner.
- English Home Improvements came out and built an amazing screen room on our home and totally transformed our house.
What Users Like The Least
- THE CUSTOMER IS NEVER RIGHT! They made what should have been an exciting event a total nightmare!
- Blamed covid for poor craftsmanship. Failed to guarantee or correct work after completion.
- The wrong barrier was used based on the slight slope and must be replaced.
Recommended Reviews
BEWARE!!!! With this company! THE CUSTOMER IS NEVER RIGHT! They made what should have been an exciting event a total nightmare! They took their time and questioned our requests at every turn, the only thing they did quickly was deposit the checks when a payment was due! They left material behind that should have been disposed of accordingly! They don’t communicate well and apparently don’t know what pen and paper are! Thank goodness we had texts and emails or we’d still be living this nightmare! They supposedly have a lifetime warranty on their work but want to hem and haw about correcting a problem. Who charges a thousand dollars to replace a door (that we purchased) with an existing door? I can go on and on but to be honest I want to forget this company even exists!
Parents used them to remodel two bathrooms. Blamed covid for poor craftsmanship. Failed to guarantee or correct work after completion. Shirked responsibility. Beware.
Edit (to Owner's reply): Oh. That's hilarious. Not only do they shirk responsibility, they like to lie as well. They contacted this company and was instructed them to contact the subcontractor. When they did, subcontractor told them he moved to California. Bold claim to say that you have "industry leading warranty" in a big industry such as this one. So that's another lie. You and your company is good at that, lying. Again, beware of this company.
English Home Improvements came out and built an amazing screen room on our home and totally transformed our house. Beautiful work and quality. Very happy with the results.
- 6320 Hwy 41 A, Pleasant View, TN 37146
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Locally Owned & Operated
- Warranties Offered