Logo of Emergency Fire Services

Emergency Fire Services

  • 1208 Jericho Tpke Floor 1, New Hyde Park, NY 11040
  • Commercial Roofing
  • Industrial Roofing
  • Licensed & Insured
  • TPO Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Emergency Fire Services, we pride ourselves on our versatility and technical expertise, capable of managing both residential and commercial projects with ease. Located in New Hyde Park, NY, we specialize in a comprehensive range of roofing services, including roof replacement, maintenance, coating, and repairs. Our team is well-equipped to handle intricate tasks such as gutter repair and water damage restoration, ensuring that every project is completed with precision and care. Our commitment to organization and attention to detail sets us apart in the industry. We understand the complexities of each job, and our coordinated approach guarantees that we deliver durable, high-quality results that provide long-term value. Whether it’s a small repair or a large-scale installation, we are dedicated to executing every aspect of the project thoroughly, serving New Hyde Park and the surrounding regions with unwavering reliability.

What people say about “Emergency Fire Services”?

Customer feedback is overwhelmingly positive regarding Emergency Fire Services (EFS). Many reviews highlight the team's professionalism, efficiency, and compassionate approach during distressing situations, particularly after fires. Customers appreciate the thorough communication throughout the restoration process and the support provided with insurance claims. The staff’s attentiveness and willingness to go the extra mile, such as assisting clients in personal ways, have been particularly commendable. Overall, EFS is recognized for making difficult times more manageable for their clients.

What Users Like The Most

  • They came in and cleaned up beautifully.
  • Jose is the professional. He took care of my job very quickly and clean.
  • They were sensitive to me and my family's needs.
  • The hard working staff always had a warm smile to greet you with.
  • Their work was done with quality and professionalism.

What Users Like The Least

  • There was an immense amount of pressure placed on my parents.
  • EFS spoke to them and was able to obtain their business without my parents taking the time to actually research.
  • The means in which they obtained their business felt unethical.

Recommended Reviews

Overall Company Rating
Excellent 4.9
Out of 33 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Earlene Ellis
Feb 26, 2025

I found Jose Pimentel and his clean up team to be very efficient. They came in and cleaned up beautifully. I am so very pleased with their work and their work ethics. The whole team beginning with Jonathan Tineo made this traumatic fire experience so much
easier to deal with.
Thank you Emergency Fire Services for all you do!!

BOB STARZECKI
Dec 18, 2024

Jose is the professional. He took care of my job very quickly and clean. My tenants did not know that work was done in the building.
I recommend Jose to all.

Erny Kilis
Dec 13, 2024

We had a fire that started in the condo above us which spreads to our condo on Nov 15. Jonathan Tineo from Emergency Fire Services was there on the ground from start to finish (for more than 10 hours) helping to answer many questions and providing many support. My cellphone was running out of battery and he turned on his car engine and helped me to charge my cellphone. My 92 years old mother-in-law was shivering in the cold and he sacrificed his winter jacket on that dreary cold night to help her get covered up with his thick jacket. At the end of the day, he even helped us by driving my family to the hotel which American Red Cross had kindly provided. The fire was a horrible disaster but extremely kind people like Jonathan are the lights that shine in the darkness. Thank you, thank you, thank you!!! May God bless you richly for all the kindness and sacrifices you provided to others in need.

Kenneth Gamble
Dec 3, 2024

First let me thank the crew at EFS. Especially being somewhat traumatized they helped to make everything easier to deal with. The hard working staff(Denise,Mildred ,Erika[da best Lattes]and Afiyah)always had a warm smile to greet you with. EFS was especially helpful in guidance towards the restoration of my property. Their dedication to taking care of their clients is A1. So if fire,water and smoke has damaged your property give EFS a call to get the problem corrected in a timely and efficient manner . Also thanks to the demo ,packing,and cleaning team.

Roger Deudon
Oct 24, 2024

Excellent service they were there when I needed them answered all my questions and handled all paperwork with my insurance company very professional and made this difficult time in my life much easier.
They gave me the gold glove experience

sabree abdullah
Oct 10, 2024

MY NAME IS SABREE ABDULLAH
I HAD A FIRE ON JULY 15,2024.
I HAVE NEVER SEEN SUCH PROFESSIONLISM AND CONSCIENTIOUS IN MY LIFE.
YOU WOULD THINK EVERY ARTICLE
WAS PERSONAL.
IT'S VERY COMFORTING TO HAVE A COMPANY LIKE THEM IN TIME OF CRISIS.

Michael Bieniewicz
Sep 12, 2024

Cleaned my house after my ceiling collapsed, excellent service, handled all of our belongings with care, and good customer service.

Gilbert Rivera
Sep 12, 2024

Emergency fire services were very helpful and professional. They were sensitive to me and my families needs. They took care of every detail that I was not familiar with and was always a phone call away. Paula and Afia are very knowledgable and walked me through every step of my stressful situation.

Dorris Battle
Sep 3, 2024

We had a fire and they were here with us from day one, they addressed all of our concerns and had a solution: Our house is even more beautiful than before.The finish product was well worth the wait.Thank you Cris for always getting back to us in ample time.

Paul Melamed
Aug 9, 2024

EFS worked with my insurance company and were able to navigate the complex Inticacies of mold testing and remediation after wee had flooding. They worked really hard and always told me what was happening. Denice and Mildred in the office helped so much and Leo, the crew chief, was also friendly and efficient. He helped manage everything.

James Canora
Jun 20, 2024

EFS came in right away and cleaned up whatever they could and then salvaged and stored 60% of my things that were mostly smoked damaged ..they were a proffesional and courteous team and I highly recommend

Jessica Flores
Jun 18, 2024

On February 2023 we lost our house due to the neighbors fire next door and at that time thought the world came to a stop. Emergency Fire Services (EFS) were one of the first contractors there. Upon talking to their representative, I knew there was no other choice and hired them for the job. It was the best decision we had made. Jordan, Chris , Charlie, Aris, Besin, Jaime, Roberto, Leo and Paula were exceptional in every sense of the word. We are more than thankful! They made this project feel so personal and did everything they could when asked of something. So easy to work with, work was amazing!. We received a brand new house that we fell in love with the beautiful modern look to this day and we can't thank EFS enough. From the bottom of my family's heart, Thank you!!!
I would recommend EFS 100%

Louis Soto
May 20, 2024

EFS was on the scene of a fire my parents had at their property. Nobody is prepared for a fire at their home and there were many people lined up waiting to speak with my parents. Long story short, EFS spoke to them and was able to obtain their business without my parents taking the time to actually research and educate themselves on the process and EFS as a company. There was an immense amount of pressure placed on my parents and I even received a phone call from someone claiming to be a Fire Marshall not sure if this was someone from EFS but it was rather ironic. In a nutshell, the means in which the business was obtained was very predatory and unethical. Despite my reservations due to their methods I had been in contact with a gentleman named Charlie from EFS whom made me feel at ease and even took the time to educate me on the process and also provided support when we had questions related to the evacuation of tenants, etc. Simply out of respect to Charlie I had a meeting with EFS in person in order to express how I felt about the way in which the initial business was obtained. After meeting with the owner Jordan, my family and I did not feel comfortable moving forward. Full disclosure, I cannot speak on the quality of the work nor was our decision based on this, it was purely based on the initial means of obtaining the mitigation work and our meeting with Jordan.

Carmen Boyle
Mar 7, 2024

Santos and the crew saved the day. We had a small fire in our boiler room and Santos did as promised. We were back in the house within 2 days and now we’re dealing with the insurance company. It is my pleasure to leave a good review for these wonderful people. Thank you guys.

Ryan Baksh
Jan 12, 2024

My mom had a house fire in July 2022 and at that time thought the world came to a stop. Emergency Fire Services (EFS) were one of the first contractors there. Upon talking to their representative, I knew there was no other choice and hired them for the job. It was the best decision I had made. My mom was back in her house in June 2023. Jordan, Chris and Paula were exceptional in every sense of the word. They made this project feel so personal and did everything they could when asked of something. So easy to work with, work was fantastic. My mom received a brand new house that she adores to this day and I can't thank EFS enough. From the bottom of my family's heart, Thank you.
I would recommend EFS 100%

E Leger
Nov 8, 2023

THANK YOU EFS! HIGHLY RECOMMEND THIS FIRE RESTORATION COMPANY. THEY DID AS PROMISED. THEIR WORK WAS DONE WITH QUALITY AND PROFESSIONALISM. I DONT KNOW HOW I WOULD HAVE GOTTEN THROUGH AN INSURANCE CLAIM WITHOUT THEIR HELP. GINA, MY ACCOUNT MANAGER WAS A HUGE HELP IN DEALING WITH THE INSURANCE COMPANY AND THEIR POLICY'S.

Global Montrose
Nov 8, 2023

This wonderful company serviced my building. I am delighted to say I have been using EFS for years. I have used them for 2 fires, A boiler puff back, and water damage. HIGHLY RECOMMEND! They are the best in the business!

Lamont Rivera sr
Aug 15, 2023

Dear Consumer, just to let you know that the EFS RESTORE company is a very totally respectful and professional company...the crew handles your personal items with care..i highly recommend using this company..... the Guzman Family,,,

Matthew Ross
Aug 14, 2023

I heard about this company recently from a friend who used them for water remediation. I had some water damage in my basement from the heavy storms we just had. I decided to give them a call and have them do an estimate. They came when they said they would, gave a very fair estimate, and accommodated my schedule. They did a great job and were very friendly. I recommend them to anyone. The owner Jordan came to my house. He was a nice guy and very knowledgeable. Seems to have been doing this for quite a few years now.

Zachary Stanco
Aug 14, 2023

Great experience during a difficult time. EFS' crew was knowledgeable and professional, and the office staff was attentive and helped throughout the entire claims and restoration process. Very satisfied and glad I made the call.

Kyriakos Mihalitsis
Mar 12, 2021

EFS helped me out when I needed them. You would do yourself a disservice if you do not use them.

Rajesh Jayaraman
Mar 17, 2020

EFS did a fantastic job after a fire in our place. They were here really quick, the crew worked overtime to get the place cleaned, sanitized and packed. Really professional work. When you are going through a stressful time, some companies add to your stress. EFS took away a lot of stress for me and my family. Thank you!

PrettynPink Nyc
Mar 14, 2020

If you didn’t know, let me be the first to tell you! EFS provides impeccable service, highly professional. I was amazed at the job that was done in my apartment today. I’d like to say thank you to ED and his crew for a job well done. It’s so good to see young ppl taking their job seriously and providing the level of professionalism that I witnessed today. The entire crew , from the gentleman that provided us with the fans yesterday to the service today. Great job! To the young ppl, continue to put your all in the work you do, it shows and is greatly appreciated! #Victoria

marsha patelson
Jan 16, 2019

EFS provides an outstanding service to people who have been devastated by house fires. The work is impeccable and is done with great attention to detail.
Both Jordan and Besim provide excellent advice and suggestions . They are very kind and sensitive at a very difficult time in people’s lives.
I highly recommend EFS as a top notch company.

mike patelson
Jan 16, 2019

Great and caring people that helped me and my mom get back into our home, quicker than first quoted, after a bad fire ravaged part of our home. They helped us with everything including putting us in touch with other great people for other services - everything that we would’ve had no idea with - and really helped smooth over the whole process. Thank you for everything EFS!

Susan Myers
Jun 7, 2018

A fire in your home can be devastating . Jordan and his team made it bearable , I was assured all clean up would be taken care of and it was ....above and beyond Thank you EFS for putting my mind at ease through this process

Eddie Pace
Feb 1, 2018

EFS Restoration showed up when I had a fire at my business and I couldn't be happier with the service they provided. Their project manager was extremely knowledgeable and the office staff very pleasant to work with. Not only did they get me back in business quickly but they made sure i got a fair deal from the insurance company. I will be recommending them in the future, THANKS EFS

Joker X (JOKERxNYC)
Jun 21, 2016

The guys were very professional and quick to take care of what they could at the moment. I couldn't have asks for a better crew to handle my disaster at home. Thank you EFS Crew.

Linda Mercer
Jan 8, 2015

The staff service was very efficient , they explained in detail what to expect from them and have thus far kept their word. Jordan and Victor acted very professional and curious during this unfortunate accident.

angela Nastasi
Jul 16, 2014

These guys saved my house! My bedrooms flooded and they immediately cleaned it up and prevented any further damage. Fast and great service!

JENNIFER LAGOS
May 30, 2014

Dealing with the aftermath of a fire is hard enough, not to mention the claim adjusters and insurance companies but Jordan and his crew really were the silver lining of this whole chaos. Extremely professional, Jordan the owner of the company was their hands on which I like because that showed me that he truly cares about the clients well-being and wants to ensure the job gets done well the first time! I would definitely recommend this company to all my family members, neighbors, and colleagues.

Reviewed Done By:
A very satisfied client.

Terry
Apr 10, 2014

In April my apartment building had a fire. EFS was there and provided me with the most fantastic service possible. You couldn't ask for more compassionate and helpful people. At a time when things didn't seem to be going right these people gave me hope. The staff was totally amazing very friendly,helpful,and told me to call with any concerns. It was difficult to focus and the Boss of the company was able to sit down and spend time with me to explain every detail I needed. He guided me through things that an ordinary person not familiar with the situation could never do on their own. If you need a patient,compassionate , helpful all around terrific company to fill your every need then call this company. They come in with full crews who really know their jobs. If it wasn't for them I wouldn't have made it through!! I would recommend them to anyone who needs a great servicing company that is more concerned with your needs. They are above average!!!

amandeep dheria
Mar 25, 2014

my home was destroyed during a fire back in Sept of 2013... EFS was recommend by someone, they showed up in moments of a call. The service they provided was amazing and the job was done professionally and they made the process less stressful then I could have ever imagined. Today after 6 months I saw my new house and can't wait to move back in this week. . I thank the crew and recommended them to anybody going threw a disaster as I did !!! Thank you EFS!!!

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  • 1208 Jericho Tpke Floor 1, New Hyde Park, NY 11040
  • Commercial Roofing
  • Industrial Roofing
  • Licensed & Insured
  • TPO Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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