Elevated Metal

About 2 years ago, Doug and this team came out to install our new metal roof. At first, everything seemed fine, it's AZ so it didn't rain for quite some time for us to notice, but i want to say a couple months in we noticed spots (which turned into several more as time went on) that leaked bad. We called Doug and he did come out on a few separate occasions to "caulk" the roof, all of which was never successful. And these attempts were scattered throughout the first year until warranty was deemed done, which I believe now was on purpose. After the year was up and because he was frustrated, as we were, he tried to blame us. He will say WE did not listen to him. We were puzzled as to what he meant. He claimed he tried to tell us and our welder that the roof needed flashing, in which we supposedly ignored. But my question to him was, if you agreed to the architect and his plans, and you gave the welder the green light to proceed, why would we think you were warning us? We are not roofers, which is why we hired YOU to do the job and do it right. Instead of standing behind his work, he said it was our fault. Ok, why would you proceed with your name attached to the work if it was not going to work? Instead of fixing the issue, he said we only had one option, and that was to tear it all down and start over. Ummmmmm not happening, this was very expensive and i am not paying to have this done twice. After almost 2 years of just dealing with the leaks and trying more caulking, which was making it worse, we found another company that was able to look at the situation and know instantly what was wrong, and that it could be fixed. It was a $1000.00 fix, and it was done right. After all the recent rain we have had, we have NO LEAKS... If we would have caved and listened to Doug, we would have been out over $20,000.

I would be very wary of this company, if they do the work, they won't stand by it if something goes wrong. I am so grateful that i can put this behind me.

Elevated Metal has completed a number of projects for us and continue to impress with each job. I highly recommend.

Douglas and his team at Elevated Metal saved the day on a couple huge jobs of ours - we are GCs - and I highly recommend them!