- 2822 East Greenway, Parkway Suite E, Phoenix, AZ 85032
- Commercial Roofing
- Industrial Roofing
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
About the Business
What people say about “Elevated Metal”?
Customer feedback is predominantly positive regarding Elevated Metal, highlighting their expertise with metal roofing and quality workmanship. Many reviews commend the company's responsiveness and communication throughout various projects, with customers noting the efficiency of the team and their ability to meet deadlines. However, one review stands out as a serious concern regarding leaks and inadequate follow-up service after the warranty period ended. Despite this negative experience, the majority of customers express high satisfaction and recommend Elevated Metal for roofing needs.
What Users Like The Most
- Elevated Metal has completed a number of projects for us and continue to impress with each job.
- They were extremely efficient and completed the job on time.
- This is a GREAT company! Thank you Elevated Roofing!
- What stood out most to me was how responsive they were.
- I wouldn't hesitate to recommend to anyone, they know their job!
What Users Like The Least
- I want to say a couple months in we noticed spots that leaked bad.
- All of which was never successful.
- After the year was up and because he was frustrated, [the service diminished].
Recommended Reviews
About 2 years ago, Doug and this team came out to install our new metal roof. At first, everything seemed fine, it's AZ so it didn't rain for quite some time for us to notice, but i want to say a couple months in we noticed spots (which turned into several more as time went on) that leaked bad. We called Doug and he did come out on a few separate occasions to "caulk" the roof, all of which was never successful. And these attempts were scattered throughout the first year until warranty was deemed done, which I believe now was on purpose. After the year was up and because he was frustrated, as we were, he tried to blame us. He will say WE did not listen to him. We were puzzled as to what he meant. He claimed he tried to tell us and our welder that the roof needed flashing, in which we supposedly ignored. But my question to him was, if you agreed to the architect and his plans, and you gave the welder the green light to proceed, why would we think you were warning us? We are not roofers, which is why we hired YOU to do the job and do it right. Instead of standing behind his work, he said it was our fault. Ok, why would you proceed with your name attached to the work if it was not going to work? Instead of fixing the issue, he said we only had one option, and that was to tear it all down and start over. Ummmmmm not happening, this was very expensive and i am not paying to have this done twice. After almost 2 years of just dealing with the leaks and trying more caulking, which was making it worse, we found another company that was able to look at the situation and know instantly what was wrong, and that it could be fixed. It was a $1000.00 fix, and it was done right. After all the recent rain we have had, we have NO LEAKS... If we would have caved and listened to Doug, we would have been out over $20,000.
I would be very wary of this company, if they do the work, they won't stand by it if something goes wrong. I am so grateful that i can put this behind me.
Elevated Metal has completed a number of projects for us and continue to impress with each job. I highly recommend.
Douglas and his team at Elevated Metal saved the day on a couple huge jobs of ours - we are GCs - and I highly recommend them!
Company Locations
Head Office
Branch Offices
- 2822 East Greenway, Parkway Suite E, Phoenix, AZ 85032
- Commercial Roofing
- Industrial Roofing
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered