Efficient Home Solutions of Plano

Professional, clear communication with straightforward quotes.
We had a new unit put in & are very pleased with the services. Thank you! Would highly recommend.

Always the best! After over 20 yrs searching for a awesome company , finally the best in responsiveness, cost , quality of service and committed employees.

Ben was great. He came out quickly, diagnosed the problem and took care of it right there. I feel great knowing he’s in my area in case something happens with my AC.

David Rivera was absolutely amazing. Efficient got him out to my home on a quick turn emergency concern during the weekend and his consult was top notch—all that I could ever hope for from an expert. He was incredibly knowledgeable well beyond any of the other overpriced "experts" I had out from other companies, extremely transparent, and connected me to other elite affiliates to meet my specific needs.

Mark has been servicing my units for about 8 years now… always on time, always keeps me informed on what he sees, he’s a great asset for Efficient home Solutions! Thank you Mark!

Did not believe me at first , proved to him by having a bottle of white slime from condensate line. He then compiled to change out old contaminated line.

Ben is very nice. He cleaned and serviced my AC unit and also checked the furnace in the attic. Everything is working great. I would recommend to friends and family.

We are very happy with Matt and trust him with our HVAC system
He is very informed, professional and educates us as to how to care for our air conditioning system and what we need to do to keep it running well. Thank you so much.

Dr. T

Everyone was polite and friendly while doing the work. My only disappointments were, I had to touch up the paint on the walls of the hallway, and no one ever came by to inspect everything once all of the work was complete to make sure everything was perfect - thus a 4 instead of a 5 rating. The personal follow-up could have made this a 5 star rating.

Efficient Home Solutions of Plano responded very quickly to my service call. The technician, Matthew, was very knowledgeable, got to the root of the problem, explained everything in detail (and layman's terms I could understand). David, the owner, was on site as well and discussed with me some alternatives to get better airflow to our 2nd story rooms. I highly recommend this company.

Great experience. They arrived when they said they would, and then worked hard all day on a long installation. (Entire, new systems, inside and out.) Great results, no complaints.

I’ve used them for quite a few years and they are very reliable. Have not had any trouble with the AC/Heating Unit while using them.

Mark was punctual, helpful, knowledgeable. We were very pleased with the results, and will definitely call and request him again.

Jordan fixed the problem with the clogged drain line. However the pvc drain pipe has a slow leak in the area where the clog was. I think I can fix that, don't want to call you guys, don't want to get charged a service fee.

I used them for an insulation rennovation of my attic.
This was the first company I called on a month-long journey of multiple company quotes, advice, concerns, and discussions. But when I spoke again with David of this company, he came out again to my house and spent an hour walking around my attic and property with me. He gave me his honest and professional opinions using his 20+ years of experience working in this field including his time as an energy auditor. They were patient and understanding through my constant concerns and questioning and for that they earned by business.
They actually just completed the work a couple days ago, removing all my 41 year old insulation and replacing it with new (making my previous R-16 attic into a high standard R-60). The workers were diligent and polite, encouraging me to check their work as they completed each step.
I'd use them again.

I recently had an energy audit done by Ron Rivera from Efficient Home Solutions, and I couldn’t be more pleased with the experience. Ron was professional, thorough, and extremely helpful in identifying the cause of my excess gas usage. He took the time to carefully inspect every aspect of my home’s energy efficiency, explaining his findings in a clear and detailed manner. His expertise and attention to detail made a huge difference in understanding the issue. I highly recommend Ron and Efficient Home Solutions to anyone looking for a reliable and knowledgeable energy expert!

It was assume. I got all my questions answered and a quote that I can work with. I need some time to finish other things I have going right now. I'm hoping next month. I'll let you know. Thanks for coming out.

Jordan was amazing with my HVAC install. He was very kind and patient. He answered all of my questions, even some twice. He made sure my unit was functioning properly before he left. Thank you Jordan for great customer service. It is greatly appreciated.

They completely took advantage of my 82 year old mother by charging her over 5 times what it would cost to repair her heater. The repair stopped working the same day and the technician had to come out multiple times and could not answer any questions on why it was not working. I personally met with both David and Ben and they were rude and shouted and also told me to hush when speaking. They also fraudulently charged a service fee to my mom’s credit card when she never provided them a credit card number. Their explanation was an automated phone system because she was a repeat customer. None of the explanations made any sense. How can you charge a credit card if it is not provided? They keep your information for their benefit.

Matthew was excellent, he came out in the snow diagnosed the problem and came back the next day with the parts. We have used them twice with good service

Great company, second to none!!! And Matthew is fantastic! We are so thankful for him. He made our day and saved us from the cold weather. Such a nice guy. Your company is blessed to have such a wonderful employee like him.

He was punctual and professional. Inspected filter and pointed out that the filter was not ready to be replaced. Excellent workman.

Ben with Efficient Home Solutions has updated and maintained my home heating & cooling systems for 10 years. I highly recommend them.

Jordan and his entire team preformed great. Got the job done and were very professional. I am happy with the job and their excellent performance. I would highly recommend them for installation of insulation in the attic.
Thanks Len

Jordan is great. Excellent communication, fair to work with, and an overall high quality professional. It took a long time to get through all the other companies and land with Efficient Home Solutions, but with EHS I’ll be a repeat customer for HVAC needs.

So happy with the fantastic service received from Jordan Pool for the Winter checkup of my HVAC system last week. As part of the maintenance plan I purchased last Spring/Summer when I bought a new outdoor unit, having these checkups twice yearly ensures my HVAC is ready for any season. I very much appreciate Jordan’s knowledge on smart thermostats, as I have considered getting one installed to better manage cooling of my house during these hot Texas summers. Efficient Home Solutions is the best!

Mark does a great job keeping our family cool in the summer and warm and safe in the winter. Our daughter is going to have him service her furnace and AC.

Mark has been our technician for years and he has amazing customer service. He is also one of the reasons why we keep coming back!

I recently had HVAC equipment installed by Efficient Home Solutions, and I couldn't be more impressed with their service! From start to finish, the entire experience was seamless and professional. They took the time to ensure that every detail of the installation was done correctly. What stood out most was their attention to detail and the extra steps they took to make sure the system was installed perfectly. The quality of their work was top-notch, and the team was courteous, knowledgeable, and respectful of my home. They cleaned up their work area and left without a trace. I highly recommend Efficient Home Solutions for anyone in need of HVAC services—it's rare to find a company that truly goes above and beyond like they did!

Great experience! An energy audit pointed out several areas needing attention. They added more air returns, removed and replaced insulation, added sofit vents and 3 whirly birds. Too early to know impacts to my utility bill. I do know that they tripled the R rating in my attic.

I bought my current townhome about a year ago and did a total remodel. One of the last things I did was my attic. Efficient Homes Solutions did a nice job removing 22 years of stinky insulation which had rodent droppings throughout, sanitizing the entire area, sealing all openings where critters could enter and reinstalled all new insulation including over my garage area which did not have any. I had one little glitch and David Rivera, the owner, personally came out reviewed with me and sent his guys out and immediately took care of things. I highly recommend this company. It is nice to deal with a company that is so professional and still knows what good customer means!

Mark's very cool and nice. As pleasant as a person can be. My wife loves his work. He also explains things which I love

EXCELLENT experience from start to finish. Both David and Jordan came to our house for an estimate the same day we called to schedule an appointment. Thereafter, they were extremely thorough in explaining everything and giving recommendations / options. They took the time to explain everything to our satisfaction, and address all questions / concerns we had. They scheduled the installation of our HVAC system for the house (2 units) and did it all in ONE DAY!!! We couldn't believe it. They arrived around 9am and were done by 3:45pm. Additionally, they took the time to setup and ensure the thermostats and corresponding apps were accessible, and ready to use for us. It was close to 90 degrees F and very hot in the house, but once the new units kicked in, the ENTIRE house (2 stories) was cooled down to 72 degrees within 90 minutes. We're exceedingly satisfied with their customer service, and excited to find out that Jordan will be our technician to respond to all future maintenance and repair calls. We definitely recommend Efficient Home Solutions to all looking for HVAC services, and hope you're lucky enough to also get Jordan and David to help out.

EHS did a great job replacing our AC and furnace units.we’ve been with them since 2014. Mark did excellent work.

Efficient home solutions came out and found the problem, ordered the parts and installed as soon as they received it. They were courteous and patient with all my questions. They were very thorough. I totally recommend them

Mark Brown with Energy Home Solutions is the technician that you need when in need of service. Mark is fast, efficient and understands customer service!

We have just had a great experience.
We were having what we thought was a clogged drain line with our AC. The Tech came out and after testing he found the problem was not with the drain line but one of our bathroom sinks. He took care of it right away. All is good. And everything is running like it’s brand new.

So pleased with the prompt response, transparent repair and friendly technician who came out and got or AC up and running today. Everyone in Texas will experience the dread of what to do when it’s 100 degrees and your house won’t cool. With Efficient Home Solutions our family will sleep comfortably knowing the repairs are done right. I’m looking forward to having their team back out to do a full system audit and give us a bid on upgrading our vents, insulation and HVAC unit.

We initially called to move our air return to prevent whistling in one room. David came out and patiently explained how adding returns in others rooms would solve that problem, and increase the total system efficiency. It obviously worked because on this 106* day, we have over 30* differential, and previously never went above 25*. We’ve had Mark out for a check up and a refrigerant leak, and he has always been helpful in explaining what is needed.

They constantly subcontract out labor to less experienced crews that aren’t even employees of EHS. The work is subpar with the contractors and can never answer questions or concerns with the language barrier with the subcontracted crews.

My worry is my warranty work even legal or to standards. Even after a compressor change they don’t verify work from contractors and it still is super loud when running.

After having a not so good experience with another AC company, David and Matthew at Efficient Home Solutions came to the rescue. David was quick to respond to my call and went above and beyond to find a solution and get our entire unit up and running again! They were out fixing the problem in less than 24hrs. Both David and Matthew(technician) were amazing with not only their knowledge but customer service, honesty and over all demeanor. I will definitely be recommending them and using them for our future home upgrades as they do so much more than Air Conditioning!

David Rivera was amazing. His entire team were so knowledgeable, friendly, on-time and so extremely helpful. David and the Efficient Home Solutions are the only ones I will let touch my HVAC systems.
They make you feel like you are a part of their family. I 100% recommend them!!!

Had Efficient Home Solutions come out to review my attic. Suspected the attic ladder wasn’t sealed well, and that this was responsible for some of the excess humidity on my third floor.

EHS quoted me for an attic tent, to work around the bad attic ladder seal. I paid the deposit, got a tentative schedule… only for EHS’s installers to decide that the job was “too small” and they weren’t going to do it.

Worse, nobody ever actually reached back out to inform me that the job wasn’t going to be done, they just didn’t show up. It wasn’t until I called and complained that I was promised a refund.

Another company told me I needed a new furnace. Ben inspected it and said I didn’t! Saved me a lot of money! Thanks Ben!

As always, Efficient Home Solutions did a great job. And David came by to check on the progress of the insulation installers . He cares for his customers!

Mark is always helpful and we are lucky to have him! Who says that about AC techs??
Thank you Mark.

David is simply the best! I’ve never seen someone go to the lengths he has to give us such personal service. Our outside unit & evaporator coils in the attic needed replacing. He presented 3 different options & did such a great job explaining the difference between the 3. The day of installation, he came over to check on the installers & I told him about another issue we were having with the breaker box. He took time to teach me a little about electricity. Meanwhile, our attic stairs were broken & he gave me instructions on how to get those fixed, recommending a certain kind that would last longer. And finally, we were outside with Matthew, a great EHS technician, discussing a possible solution to an idiosyncrasy of our house, when he saw my lemon tree in a pot outside, & told me about his. David even gave me instructions that could help me have success in growing lemons! All in all, it was a great day, & now we have moved into the present century with our new digital thermometer that can be controlled remotely. We are thrilled & so thankful for David & the solid, friendly, very skilled people who work for him!

Excellent service. Jordan was on time, very courteous, and got the job completed quickly and correctly. I’ve been using EHS for about 5 years and have always been satisfied. I would highly recommend giving them an opportunity to earn your business.

It's been 5 years since the original review of my Lennox Signature system install and I still think this is a 5 star system.

Since the installation I've used EHS maintenance contract to provide Spring/Fall checkups and the service has been great. I like my service tech Matthew. He is very knowledgeable about my system. Also, I like that EHS tries to send the same tech for all service calls on my system.

My original review from 2019 is below.

In October 2019 Efficient Home Solutions (EHS) installed a new Lennox Signature Collection Gas Heat (SLP98UH), Condenser (XC25-036), iComfort S30 smart thermostat, iHarmony Zoning System, and a PureAir S system in our home. Additionally, EHS added more insulation to the attic and completely replaced our air duct system adding air return vents in each room (excluding kitchen and bathrooms) to support the iHarmony Zoning System. Since the installation EHS has also provided all the routine and non-routine maintenance needed.

The installation was very well organized and it was completed without a hitch. The analysis of our house and it’s cooling, heating, air purification needs were detailed, specific and met our needs perfectly. The system is very quiet does its job unobtrusively.

I am VERY satisfied with the performance of the entire system and the subsequent support and maintenance provided by the EHS team. All personnel are professional, courteous and results oriented.

And finally, my gas heating and electric cooling bills are still substantially lower today versus the system we replaced; even after the regular utility rate increases since installation.

I highly recommend Efficient Home Solutions and Lennox systems.

Great company. Everyone in organization from CEO to servicemen have been professional, responsive, honest, and capable. I have recommended your organization to several and will continue to do so.

This will provide my highest recommendation for Efficient Home Solutions as an HVAC company. They provide me excellent and on-going HVAC maintenance and repair service. I also just purchased a complete HVAC system for our 1900 Sq. Ft home. The former one was 22 years old and had limited life/time remaining.

From doing four years of service, EHS earned our full business and consistently performs admirably. Their yeary service agreement and fair prices save money. Their work consistently is high in savings and quality of work.

Everyone at Efficient Home Solutions is effective and a pleasure to work with. Our tech, Ben England, Tech is a well trained professional and oversaw our new system's install. I am completely satisfied with the quality and service he provides.

Also Mr. Rivera, owner, is exceptionally honest and direct. All employees are courteous, hardworking and diligent. They tell us what to expect and deliver "as promised".

I plan to continue with them for as long as own the house, as I am so satisfied.

Mac White