E2 Roofing Jacksonville

I had my chimney repaired. E2 roofing provided excellent and quality service. I will definitely recommend and use your services in the future.

Update as of June 26, 2025: This matter has been resolved, and I have received full payment, including reimbursement for court costs. While it required escalation through formal channels, I appreciate that the issue was ultimately addressed. I’m updating this review to reflect that the civil case has been dismissed and the dispute is now closed.

I worked for Elizabeth Evans Custom Homes / E2 Roofing for nearly four years, ultimately serving as the Roofing Division Manager. I was responsible for overseeing operations, customer satisfaction, and project execution — and I’m named in many of the company’s 5-star Google reviews going back several years.

Upon my departure in May 2025, I was owed $8,308.01 in commissions under a signed compensation agreement. Only partial payment was made; the remainder was withheld unless I signed a broad legal release waiving my rights. I declined. I have since filed a small claims case and submitted formal complaints to both the Florida Attorney General and the Department of Business & Professional Regulation (DBPR).

I’m sharing this review to promote transparency and help protect future professionals from experiencing similar treatment. Documentation is available upon request.

This review reflects my personal experience and is part of a pending legal case in Florida small claims court.

The service from E2 roofing was great from start to finish. I myself could have been a bit difficult, but they handled my request professionally. My flexible was prevalent towards the end when I noticed how beautiful the roof looked with some unexpected modifications. They did have to come back for a repair, and the attention to make things right was immediate. The follow up calls were almost daily. I do have to recognize the following people, Kyle, Turner and Heather. Thank you! The team removing and replacing the shingles work hard, my advice is to have a cooler full of cold drinks available. They deserve it, and a happy hydrated crew goes a long way on a hot day. If you are looking for a Roofer, call E-2.

Turner was timely, friendly, honest, kind, knowledgeable, and informative, along with many other positive things! Highly recommend this company for home needs!

To David &Cayden Were there to explain that the different steps and the different particular processes that was going through the roof came out beautiful. The whole team just worked really really good. They were there that morning. Set up. Was ready to go and finish that evening.Cayden came back The next day to do a check up on the job to make sure everything was good and let me know that the process was going through for county inspections and from their own everything is just a wonderful job wonderful 10 stars

E2 roofing on the spot… again! Called for two quick repairs a few months apart, both were done well and quickly. An easy call if you need roof repair - even if you don’t really know what the issue might be!

0utstanding work by a highly professional company. Business manager Dave Denicola immediately responded to my request for an urgent roof inspection to determine whether or not I had a roof leakage problem. Roofing technician Cayden Frankie appeared within hours to conduct a thorough inspection. Cayden performed in a very courteous and professional manner as he conducted a very thorough inspection. E2 Roofing will always be my "go to" company for all my roofing needs. Thanks for a job well done!

After the last hurricane in 2024 damaged our roof to the point that we needed an entire roof replacement, I was not looking forward to the entire re-roofing process as it would include removing and re-installing my Solar PV panels.
The insurance company connected us with E2 roofing out of Jacksonville Florida and my fears were soon gone. I began talking with Heather Wheeler, the Roofing Division Manager. Heather answered all my questions. I was considering paying extra, out of my pocket, to have a metal roof installed instead of the current asphalt shingles. Heather began educating me on metal roofs and even connected me with the Metal Roof Systems company for more of my questions.
I chose to go with the metal roof panels. When the removal and new roof install began Drew, the on-site E2 roofing rep, kept me updated on the process. He answered all my questions and even went beyond the re-roofing project to help me with a separate issue I had with my screen enclosure. The new metal roof looks great and makes my house look brand new.
I would highly recommend that anyone looking for a new roof to contact E2 Roofing to get their opinion and guidance.

E2 roofing did an awesome job on our peaked roof & our flat roofs. They replaced the fascia that had been loosened from the hurricanes. Kyle was great with his communications, letting me know what was going on every step of the way.

Mr Kyle and E2 roofing have been awesome every step of the way thank you very much for your incredible work on my house

Our experience with E2 Roofing was positive. Heather, Drew, Kyle and the rest of the crew were a pleasure to work with. The roof looks great and was completed in a timely manner. The crew cleaned up like they had never been here. Thanks for a great job!

I had E2 roofing come out for a roofing quote. Putting on a roof is a daunting task, but my rep David Denicola was very thorough, patient and knowledgeable and even got the color that was perfect for my home. Thanks David, love the new roof.

I selected E2 to repair my roof and room due to a tree fell on it! I loved that it was locally owned by a Veteran. Kyle was my contact as we walked through this process! He was amazing and helped me through every single detail! Hector and others came to assist and they were also amazing. I give this company a 5 star rating and will recommend them. My roof and room look amazing. Thanks! Karen Sheard

E2 roofing was great. Heather and Jamie were super to deal with and explained things better than the insurance company did. Kyle did a good job of overseeing things.

This is a reputable company. Travis came by to give me an estimate and he was very professional. 5 stars for Travis.

Everyone was great and easy to work with.Heather and Jamie were awesome in handling the permits and coordinating the timing and dealing with the insurance company.?Kyle the project manager was awe in getting all the materials there and also dividing a great crew to do the actual roof. I would not hesitate to recommend E2 Roofing to anyone that needs a new roof or just repairs. You guys were awesome. If I could give you more than a 5 star review I would. More importantly you made my wifeKaren a very happy woman. Happy wife happy life. You guys rock Being an Air Force Veteran, it was nice to work with people you can trust. My uncle also retired from the US Coast Guard as CWO of the White Sumac out of Miami. He also was in charge of the TubeeIsland Lighthouse when it was still an active Coast Guard Station. (Many years ago)

Elizabeth has been so helpful and never made me feel taken advantage of even during a stressful time! Highly suggest this company! Their work was professional and thorough!

We can't give enough kudo's for their communications, quick response to questions, timeliness and professionalism. All this, just following a hurricane!

Thank you Arron and Heather for taking care of my grandparents during the whole process of getting their new roof. We are very satisfied with your excellent service and quality of work.

Very happy with getting our skylight replaced. Heather came to do the estimate and she was very nice, knowledgeable, professional and straight forward with us on the exact work they can do where as other roofing companies were trying to push us to file a claim with our insurance company which is not what we wanted to do. Drew came to do the work and he did such a great job, he worked so professionally and diligently and was also very nice and polite which is hard to find nowadays in the trades sometimes. We have a beautiful new skylight and when it comes time to replace the roof we will be contacting E2 roofing and we would highly recommend them to our neighbors, friends and family for sure.

Arron Brands was very courteous and professional. He explained everything and what to look for during the walkthrough. The crew did a fantastic job.

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Heather Wheeler provided an inspection with validity evidence to support our decision to replace our roof. This was supported by multiple companies. She was efficient and provided unparalleled support as we were making our decision. My wife and I felt comfortable with working with her and her advice. She was able to discuss the limits of what their company was able to do and not do. I appreciated her help with the decision.

E2 is a great company. Heather was amazing. Worked with my budget. Quote was accurate. Service was impressive and fast. She worked all angles and took care of my home’s needs. I am very happy with the service and price. Contact Heather Wheeler. You will not regret it.

They were very friendly, professional, and fast. The workers were thorough in detecting a leak and repairing it. I am very happy with this company and would recommend them to anyone.

This is not only a review, but actually a thank you to a wonderful group of people that still believes in customer service. For starters, I have had some wonderful experiences with professionals over the years. However, I can tell you 100% without any reservations, that these are the most unbelievable, professional, courteous, knowledgeable folks I know. Thank you Drew, Sean and Heather! Thank you to the entire team!!! Forever grateful for the work you've done on my roof and not only that the level of patience while dealing with the on and off bad weather. Priceless work!

E2 roofing recently did our entire re-roof. It was a great experience. They were easy to work work, walked us through all the steps, it was overall a seamless process. The communication with everybody we worked with at E2 was fast, everything was scheduled quickly and completed pretty much on time. The workers did a great job, covered and moved everything in our yard so it wouldn't be damaged, cleaned up afterwards. Highly recommended.

We noticed water dripping through the ceiling in our 2 year old house awhile back and more water stains after returning from vacation. Joe Tamburino came out immediately after I called and saw that there was a gap the roofers left. It was so easy for him to fix that he didn’t even charge us. He said if we notice a leak in the future, he’ll return to fix it again for no charge. I thought I would be paying any where from $500 to $1800. Joe was extremely helpful and pleasant. I highly recommend him.

The crew was very nice and friendly. On time fast work but a very good job on my roof. The clean up was top notch and very thorough. Highly recommend. Good job to the crew that did my roof. Thanks. The salesman was a bit pushy and on the rude side that's my only complaint with the company

I had a great experience with E2 Roofing! It was my first time filing a home insurance claim and Heather made the process so easy for us. She patiently answered all of my questions and has excellent customer service. Mike, Casey, and The Crew did a wonderful job on our roof and it looks great. We plan to use E2 for an interior ceiling repair as well and are looking forward to the same experience. Thank you all!

E2 Roofing is a wonderfull company that focuses on quality - Ask for Heather she is super knowledable and very friendly!

My homeowners insurance company gave me E2 Roofing information for some wind damage that we had on our roof. John called and offered to come Thursday evening (same day we called them). He came in the drizzling rain and went on our roof to do a temporary fix for us until a tarp could be done the next day or so. He was very knowledgeable and explained the process to us completely. I will recommend this company to anyone looking for a great company with wonderful service. John went above and beyond to make sure our needs were met. Thank you, John!

We had an issue with our insurance thinking we needed some parts of our roof fixed. And we were on a timeline to get it fixed. Never had to deal with anything like this. I found E2 on google with great reviews.I went on E2 website and filled out a form, and not even 10 minutes later, Heather calls me! She understood what we needed to. Her and Michael both came out on time to inspect the roof. They assured us our roof is still in great condition. Love that their easy to talk to, understanding, punctual, friendly, honest, and professional. Heather and Michael thank you guys!!!

Heather , Casey and Mike were very professional. Heather walked me through the process from the very beginning along with Casey ( who is so on top with logistics) with patience and knowledge. Mike and his crew were kind, knowledgeable but most of made it a fast and secure project. I couldn’t believe how little time it took to replace a roof! Super clean after the job was completed. No leftover debris. I would highly recommend them!!!!! Thank y’all and the crew! I am so impressed with how simple you made this for me! If you want quality and good customer service this is the place!!!

E2 Roofing, represented by Heather Wheeler and Mike, the foreman, were readily available and extremely responsive to any and all questions up to and including post installation insurance issues. Thank you E2 for a job well done.

Great experience. Heather handled all the preparations & insurance stuff to make sure it was right. Then Michael’s crew of 6 guys knocked out the job in 1 day. I was very impressed!!!

Mike and his crew were very helpful in quickly repairing several shingles that blew off my roof from storm damage! They were very kind and easy to work with.

Michael Oneal always responsive, whether by text, or face-to-face. Highest marks for them. Dealing with them was a pleasure. The customer service was above and beyond.

Heather and Michael were very thorough and professional in repairing the roof of my home. I am very satisfied with the quality of their work in getting my roof back to a tip-top condition.

Ms. Heather and Joe help me lot to keep my roofing replaced very skilled and well done in a brief period. And prior to replacing the roof, Ms. Heather has been updating me always, where we are at and when will the project take place, and if you are a homeowner that would be a good relief.

The company was selected by my insurance company so we were a little apprehensive at first.

Heather Wheeler called and gave us an ETA for the job and held to it…. Easy to work with her.

Timing was spot on. At mid afternoon the crew headed by Julio and Joseph noticed that some wrong product was delivered. Joseph O’Nan immediately got the supplier notified and the replacements were delivered the next morning.

At all times the project was supervised and the outcome was better than we expected.

Great job folks!

E-2 Roofing was the company I hired to repair and install our roof, their work is impeccable. Heather and Joe were fabulous, will definitely pass the word of their great service to anyone asking about their work.

Very professional! Big THANKS to Heather!!! Heather was great and stayed in touch with us. Made sure everything went great and smooth. Highly recommend E2 roofing just from her professional work. The work done was great and on time and cared about everything! Very hard to find a company like this with someone like Heather! Again 100% happy. Heather really put this over great and made this the best.

Heather was very professional and helped me every step of the way. We were getting our house ready to list, so Heather and Joe found options of shingles that were available to get my project started quickly. Once we got started Joe kept the project on schedule. E2 Roofing did a wonderful job on my roof replacement and I would highly recommend this company.

I contacted several companies to get estimates for roof replacement. The E2 roofing contact was Heather. The other companies had sent competent sales people, but Heather’s professionalism and extensive knowledge of the product and her company stood out from the rest. Once the project manager, Joseph, had a date to begin, everything went exactly as promised. The contractors arrived promptly and the work went quickly. Professionalism was apparent at every step. I was impressed with everyone involved in my roof installation, and would not hesitate to recommend them.

I scheduled an appointment and told the office I had a small leak to repair. The charge to come out was $175. That seemed excessive but the office manager said the price would come off the cost of the repair. I scheduled the appointment. Chris came out and after looking at the roof asked if I was aware that there was a $1,500 minimum charge. I told him I was not given that information by the office. The cost of this repair would be a few hundred dollars. He said he would speak with the office about the situation and the fee. I received an email a day later for a $175 inspection fee. I called the office and spoke with the same individual that scheduled my appointment. They admitted to the mistake of not disclosing the minimum charge up front and said they would look into the fee charge. About 7 minutes later she called back and said the fee was waived but said she needed a 5 star review in return which would help her get a bonus. I stated I was not comfortable doing that given it wasn’t a 5 star experience. She then said she was only joking. If she was, the joke didn’t land well and was awkward at best. Given the lack of the minimum charge disclosure up front and so-called “joke” at the end, the experience was less than satisfying. If I had to pick again, I would not choose this company.

Great customer service from the service start to complete. JOE O'NAN & HEATHER are so great and professional. Love the company !!

Heather Wheeler was very professional answering all questions in a timely manner, I would not hesitate to call on her ore E2 in the future!!!

I am buying a new home and noticed a dip in the roof. I needed the roof inspected immediately due to needing being in the inspection window of my contract. I called them and they were so helpful even over the phone. They had someone come out the next day and inspect the roof. Luckily everything was fine with the roof and they were completely transparent about everything. Not one time did they try and sell me something or charge me for anything unnecessarily. If I ever need anything for my reroof, I will definitely use them. Being a single mom, I have to rely and trust people’s word at face value and honestly and transparency is something that is hard to find in today’s world. I especially want to thank Heather for being so patient and taking the time to find the right person to help me.

I Would have given this buisness a 5 star review( So I will give it a 4.5 Stars) But I did have Some Issues with the crew who Came out to install my new roof . , they did not seal the New vents at all , so as soon as it started raining the following Day and I had water pouring into my ceiling and through the vent onto the floor . But as soon as I Contacted Joseph O'Nan the project manager he was Swift to get the problem addressed and fixed! He was very Professional, I feel as if he went above and Beyond for us as homeowners ! And even on the weekends answered Text messages and Adresses any concerns and problems that occurred And made sure they got fixed in a timely manner , my roof looks Excellent and the Ceiling and leaks are Fixed .He is very Responsive All around the best to deal with when you are getting a roof installed and especially if theres any faults that may occur during the process!!! I'd give Him a 5 out of 5 stars for how He handled the whole process from the start until finish . But they Got materials Quickly and Got it knocked out from start to finish in a Little over a month !

Been trying to get a roofer to call me back for weeks before I called E2, and I'm glad I did. Billy got back to me right away and helped me troubleshoot my leaky ceiling. He was very knowledgeable in helping me identify the source of the problem and didn't suggest any repairs that might be unnecessary. I will definitely use them again.

Great service. Clear punctual communication. Very professional. The sales representative showed me the problem identified other issues with the roof, and answered all my questions clearly and easy to understand. I appreciate the honesty of their service professional who told me that the repair can be done by handy person, looking for my ways to save money.

Joseph was very responsive and informative with all of my questions. His team got my roof done in 2 days and worked 12 hours each day, they were very respectful and didn't play any loud music either. He even notified me that there were a few holes and had them immediately replaced during the inspection after completion. Megan provided us with several samples on multiple occasions and made sure we were happy with our selection.

Billy was great to work with! He provided me a reasonable quote and they were able to complete the work shortly after scheduling it. Definitely a good company to work with!

We had a great experience with E2! Thrilled with the quick response we got during hurricane season for our leaky roof. Other companies were quoting 17 week wait times but E2 was on our roof within 24 hours and our roof repaired within a week. Big thank you to Billy who kept in touch with us while we were out of town. Throughout the process Billy was great - explaining the work in easy to understand language. And ps, the estimate was reasonable with no surprise add ons!

E2 Roofing did an excellent job helping us get our new roof installed and ceilings repaired. Project Manager Ruen Beane is a true expert and did an amazing job from getting our project started to skillfully representating our interests with the insurance company! She always took our calls and answered many questions. Thank you Rue! Roofing Foreman Joseph O'Nan was often onsite during the roof installation and quickly responded to several minor issues that crept up during the project. Joe is a great communicator and problem solver. He consistently went the extra mile until we were 100% happy. Thank you Joseph!

Billy was my representative. Billy was very personable. Billy was very professional. He was thorough in his explanations of the service. He was forthcoming as to the limitations of certain products. He took time to answer my questions. I’m looking forward to working with him and the company

Billy and the sales team at E2 were so great to work with! They are friendly, efficient, and worked hard to get things moving so that I could get my new roof quickly! I would definitely use them again and recommend them to anyone needing a roof install! Thank you so much, and keep up the great work!

E2 was great! Very professional and responsive to our needs! The crew that installed our new roof were amazing and worked diligently to get the job done in a timely manner! Billy was Awesome and very responsive to the whole job. I definitely would recommend E2 to anyone that needs roof repair or design help!

They did a fantastic job and roof removal/installation was done in one day. Quality on time work. I would highly recommend them and yes I am a real customer!

Billy and team were amazing. Planned out perfectly. Schedules were on time and even needed follow ups were addressed immediately. Whether covered by insurance or not, you cannot go wrong with these folks. Strong communication from entire team.

They put a great roof on my neighbor’s house and unfortunately we got a nail in our tire but they were on the spot and replaced it quickly. Top-notch service!

E2design inspectedcand then replaced our roof in November, 2020. The service was done in a timely manner. The workers showed up on time and worked steadily the whole first day. They were polite and did a fantastic job cleaning up after they were done for the day. The second day two workers came to finish up. Again they were responsive to my questions and when they left they cleaned up after themselves. Project manager Billy came out a few days later to make sure everything was done and then sent out Thad to finish up fixing the few things that needed to finish the job. Thad did an excellent job and was very pleasant. We did have an issue a week or so later but Billy sent out someone to take care of it. I would highly recommend this company.

Very happy with this company! I dealt with Billy the entire time and he was very responsive and great follow up to ensure everything is good to go with my roof. I would definitely recommend them!

Billy Calloway and crew were extremely professional, courteous, and knowledgeable. They did a great job on the roof. Billy was always flexible in regards to the weather or other projects we were experiencing (tree removal). Since Jason's first encounter with us, until the project's completion, E2 has been great. We highly recommend this company for all your home service needs!

Very quick, professional, met every request I had. Being that we have pets it was essential that the roofing crew be extremely through when it came to going over the yard for any nails that were shot out from the removal of old material. I went back afterword and with a metal detector and did not find any missed nails. The job site was left clean and I didn’t have to pick up anything that was missed. We will contact them for our future home renovations. I recommend E2 Design and Construction for home construction/repair/remodel needs.

E2 repaired and repainted our walls after we went through a complete replumb of our home. The paint job is absolutely gorgeous. The job was done within the estimated budget, and completed a day earlier than originally expected. Everyone was super nice and easy to work with. Great experience overall!