Logo of Donovan Contracting

Donovan Contracting

  • Virginia City
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Licensed & Insured
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Donovan Contracting, we specialize in a diverse range of roofing services, including roof skylight installation and repair, gutter cleaning, and TPO roof replacement. Our expertise extends to shed roof repairs and roof cleaning, allowing us to tackle both residential and commercial projects with confidence. We pride ourselves on our ability to manage complex tasks from start to finish, ensuring that every detail is meticulously addressed. Located in Virginia City, Nevada, we serve the surrounding regions with a commitment to delivering durable results that stand the test of time. Our organized approach and attention to detail enable us to coordinate projects effectively, ensuring that we meet our clients' needs with reliability and professionalism. Whether you are looking to enhance your home or improve your business space, we are equipped to provide high-quality solutions tailored to your requirements.

What people say about “Donovan Contracting”?

{
"summary": "Customer feedback for Donovan Contracting is mixed, with both positive and negative experiences highlighted. Many customers praised the professionalism, prompt communication, and quality of work, particularly during stressful situations like water damage. However, several reviews noted serious issues with workmanship and follow-through, including incomplete tasks and poor customer service. This disparity in experiences indicates a need for improved consistency in service delivery and communication, particularly for customers facing urgent repairs.",
"liked": [
"Gary and his team worked quickly and wonderfully for me once they got into my place!",
"Chris Holden was the first point of contact, he returned all my calls promptly and was so helpful.",
"Donovan Contracting used the engineers' specifications to obtain a building permit.",
"The team at Donovan Contracting came in and refloored most of my house and rebuilt the kitchen.",
"Chris Holden at Donovan Contracting was the best. He was knowledgeable, prompt and really helpful."
],
"dislaked": [
"Sloppy and inexperienced workmanship. Half of the tile shower had to be torn out because it wasn’t done right the first time.",
"I've been trying to contact someone for almost a month now regarding the work they started on our place and failed to finish.",
"The job was to restore major damage caused by a water leak... we discovered the lack of quality in the work.",
"They said that they don't serve Fernley, NV. Then when I

Recommended Reviews

Overall Company Rating
Good 3.9
Out of 18 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
C M
Jul 30, 2024

Nightmare
Donovan began the restoration project Nov. 2023. They completed the project Jun., 2024.
- Sloppy and inexperienced workmanship.
Half of the tile shower had to be torn out because it wasn’t done right the first time
Similarly, the drywall in the laundry and front entry had to be done twice
Mis-measured the glass shower door so original door would no longer fit, then tried to "fix it” by replacing with a lower quality door
Some of their workers were paid piecework, so they had a limited amount of time and rushed through a task
- Borrowed some of our tools and subsequently we are now missing some of those tools.
Substituted cheaper or substandard materials to replace what was originally there (insurance was paying replacement value)
used cheaper, unfinished baseboard as substitute for rounded finished baseboard originally installed, and tried to substitute PLASTIC trim in shower to replace ceramic trim.
Crews were absent from site for weeks in mid-project with no explanation, then explained that "we fell off their schedule."
- Harassed for payment before work was satisfactory completed. Refused to provide line-item accounting of work done to date (per insurance requirements). Demanded immediate payment in spite of “no show” and short (6-hour) days on the job.
- Broke washing machine while moving it, wouldn’t admit to it, then refused to pay for repair (subsequently withheld from final invoice.)
- We finally realized it was easier to fix final work ourselves than try and get them to return and do it; we touched up paint, filled in grout, patched drywall and filled nail holes.

Alyssa Taylor
Jan 22, 2024

Gary and his team worked quickly and wonderfully for me once they got into my place! Gary was very kind and understanding and communicated well! Very happy!

Victoria Mcclure
Oct 29, 2023

We had a water leak in our home and Chris Holden was the first point of contact, he returned all my calls promptly and was so helpful with the process in assisting with the insurance company. The next point of contact was Garrett the owner of the company who personally came out and assessed the damage in our home and the very next day they started the work. My last point of contact was Gary who got the ball rolling very quickly and he and his team did a beautiful job repairing our home. Donovan Contracting made a nightmare, a dream and we would highly recommend them to anyone in need of home repairs.

Bethany Farris
Aug 23, 2023

This company is absolutely amazing! Chris Holden guided me and answered every single question I had. I will refer everyone I know to Chris !!! Thanks Chris!

Stan Schwartz
Aug 11, 2023

This company is as pro as they get, they showed up when they said and took care of us in a timely way. Highly recommended company.

Custom Shade
Aug 10, 2023

My residence had a structural issue that demanded prompt attention. Donovan Contracting used the engineers' specifications to obtain a building permit. This took some time and Relina actively kept me updated during the permit process. Gary and Patrick were ***outstanding*** in completing the project to the engineers' specifications. My experience with Donovan Contracting was terrific from start to finish. I consider Donovan Contracting an asset to our community and strongly recommend them to my fellow residents and business owners.

Pete Gonzalez
Feb 18, 2023

Chris Holden was our estimator, Gary, Pat, and Cameron did the repair work. All the individuals did fine work on the home repairs. Very respectful and understanding with our problems. Courtney has worked with us on ordering carpet and will be installed soon.
Thank everyone for all the help.

Steve Schmunk
Feb 4, 2023

I had a water leak in the wall of my kitchen. The team at Donovan Contracting came in and refloored most of my house and rebuilt the kitchen and bathroom after it was gutted to the studs and slab for potential mold treatment. They rebuilt it even better than it was. All of the cabinets were reinstalled without any damage. Everyone I dealt with was professional and listened to my inputs and concerns. I was going through a miserable situation and they helped me get through it very well.

Rachel Haack
Jan 29, 2023

Company was helpful, prompt, and professional! Chris H answered all of our questions and was very thorough with his responses. Much appreciated!

Lori Wray
Dec 8, 2022

Chris Holden at Donovan Contracting was the best. He was knowledgeable, prompt and really helpful during a very stressful time. Surprise water leaks during the holidays are just the worst. Had my estimate within 48 hours.

Karmel G
Nov 11, 2022

Donovan did a great job at remodeling my apartment after it had water damage I just dis liked how Long it took but it was a nice job once it was finished! I recommend donovan!

Lynda Archibeque
Oct 6, 2022

They were professional and the work was quality. When there was an issue the responses were quick and the problem was fixed to my satisfaction. Chris Holden was very helpful and extremely prompt in responding to phone calls. My overall experience was a positive one and I would recommend them.

Christian George
Aug 16, 2022

I've been trying to contact someone for almost a month now regarding the work they started on our place and failed to finish. They told my landlord that everything was good to go and ready to move in. What a nightmare.

- The trimming was blocking the fridge door from opening. Their expert solution was to cut a square in the trim for the door to open instead of placing another trim that properly fits.

- All our wall plates for our outlets are missing. The ones they left for us are the wrong size, and the old ones are missing screws.

- The cabinets were missing the pegs for the shelf support. I don't understand how that happens.

- We've been trying to contact someone about the threshold they forgot to put in the floor separating the tile to our bathroom and the new flooring for weeks now. No response.

After about a week of moving in and dealing with these defects, we've continued trying to contact someone about these issues. I even went out of my way to talk to another contractor working from Donovan on a different unit within my complex, and his response was, "I don't know. Everyone is on vacation."

Usually, I would let this fly and deal with the poor work that was considered a finished job. But this was not handled professionally. This is where most of my frustration is coming from. I hate to be a Karen, but please, put yourself in my position and tell me you wouldn't be disappointed.

Deb Conrad
Dec 3, 2020

Donovan Contracting did a great job on our bathroom remodels. They were professional, communicated well and did good work. Would hire them again!

Marc Digesti
Nov 30, 2020

John and his crew were a pleasure to work with. They have done many jobs for me from my business to home. They are on time, they clean up post project everyday, they keep to a timeline and the attention to detail is right on par with what we look for. I would high recommend then for interior paint and remodel.

Gilroy Ostrich Farm
Aug 3, 2020

Saw an ad on TV about Donovan Contracting Services and the commercial said that they do painting of kitchen cabinets and video showing them doing it, so I gave them a call on a Friday morning. It's now 10:30 on the following Monday and still no one called me. So I called them. They said that they don't serve Fernley, NV. We're like a 35 min. drive from Sparks/Reno. Then when I told them that we would bring the cabinets in to paint, they said that my job was too small anyway. We need our cabinets expertly painted, but they won't do it. I'm very disappointed. How long does it take to spray paint on cabinets? They said they are too busy. Well if they are too busy, why are they spending thousands of dollars on a TV commercial?? We just wanted them done right. I don't think a company should show TV commercials of them painting cabinets in kitchens if they are too busy to do the work or even return phone calls. Also, their TV commercial should say, "We don't serve Fernley, or anywhere outside of Reno" so people don't waste their time calling and waiting for someone to call them back. Ba humbug!

Eleazar Abrego
Jul 23, 2019

Great group of guys to work with. I'll be looking forward to seeing them on more projects in the near future!

Samuel Yates
Apr 25, 2019

The job was to restore major damage caused by a water leak in the crawl space under the house. The job was to remove carpet, remove and replace bathroom tile in two bathrooms and replace carpet in two rooms with hardwood floors. During this period, we didn't have use of this part of our home.
We paid 50% of their asking restoration price before restoration task was started.
1. They showed up and started the project quickly.
2. In about 3 weeks they "finished" the job and presented us with their final bill.
3. A day or so after they departed we discovered the lack of quality in the work and care they had taken while working in our home.
- Newly installed hardwood floors have multiple gouges/scrapes
- Newly painted walls, doors and jams have scuffs and scrapes
- Careless in moving existing furniture in and out of the bedroom
- New Vanity has adhesive residue (hardened) underneath the surface

We paid a premium price for mediocre work. We would have loved to be able to rate this company with 5 Stars, but with the final result of their work (which we paid a very high price) was pretty bad.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • Virginia City
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Licensed & Insured
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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