- 378 W King Tut Rd, Bellingham, WA 98226
- Commercial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Metal Roof
About the Business
At Discount Gutters, we specialize in a comprehensive range of roofing services designed to meet the needs of both residential and commercial clients. Located in Bellingham, Washington, we offer roof repair, maintenance, vent installation, deck repair, skylight installation, and water damage repair. Our versatility allows us to manage complex projects from start to finish, ensuring that every detail is meticulously handled. Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value.
We pride ourselves on our organization and consistency, which are essential for executing projects efficiently and effectively. Whether you need a simple repair or a complete overhaul, we have the technical expertise to ensure your roofing needs are met with precision. Serving Bellingham and the surrounding regions, we understand the importance of thorough project coordination.
What people say about “Discount Gutters”?
Customer feedback for Discount Gutters is mixed, with a notable divide between positive and negative experiences. Many customers praised the company's responsiveness, professionalism, and quality of work, particularly highlighting the efficient installation process and thorough communication during estimates. However, several reviews reported significant issues with customer service, including missed appointments and poor follow-up, leading to frustration for some customers. While a number of clients would recommend the service based on their positive encounters, the recurring complaints about communication and reliability raise concerns about consistency in service delivery.
What Users Like The Most
- They were highly responsive, competitively priced, and did excellent work.
- The installers were very attentive to detail and had the job completed professionally and quickly.
- Came out for an estimate, gave me 5 things I could do myself, spent a really good amount of time with me on my house.
- The estimator arrived on time, answered all my questions, and provided color samples.
What Users Like The Least
- I called multiple times and no one calls back.
- They canceled the morning of and told me they would get back to me. I never heard a thing for two months.
- No one showed during the set time or that day.
- It baffles me how companies can run with such poor service.
Recommended Reviews
Discount Gutters replaced my old gutters in May 2024. They were highly responsive, competitively priced, and did excellent work. Highly recommended.
Seems like a nice small company. They were unable to help me on my project (commercial), but they let me know why and offered me referrals to other companies that would be able to help.
I appreciate the follow up call with the explanation.
My roofing company recommended this company to us because they have always had great experiences with them. I unfortunately did not have the same experience. I called them and the office said they would be out the following Wednesday. On that Wednesday I did have someone pull out of our fairly long driveway and thought we may have missed them. I called the company to see if it was one of their people and no one called me back. I called multiple times and no one calls back. We then went out of town for a couple weeks and came back to play the same game. Was actual able to get ahold of the office to be told again probably Wednesday, but they'd call me monday to verify. No call so I call them to find out they are not doing that Wednesday so it might be a different day or Saturday. I AGAIN had to call back and be told maybe Saturday. Months after the process started they finally came by. I called the office the next afternoon to see how it went. They let me know they wont be taking our job. I with a tone asked her to explain why they wont. She told me with the crew they have they are simply not interested in my house. I was so upset i called our roofing company and they referred All American Gutters and Whatcom Gutters. I left a message at both places. They returned messages that day and said they'd be out to measure the following week. Both companies came out when they said they would and we got our estimates that day. I hope it was just us, but other reviews show it is not.
- 378 W King Tut Rd, Bellingham, WA 98226
- Commercial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Metal Roof