Logo of Dettinger Lumber Co Inc

Dettinger Lumber Co Inc

  • 24 Warren Terrace, Pittsfield, MA 01201
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
  • Locally Owned & Operated
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Dettinger Lumber Co Inc, located in Pittsfield, Massachusetts, we pride ourselves on our extensive range of services tailored for both residential and commercial projects. Our expertise spans roof replacement, inspection, maintenance, and specialized installations such as roof vent and coating services. We also offer gutter solutions, tile roofing, attic insulation, and shed roof repairs, ensuring we can manage complex projects from start to finish. Our commitment to organization and attention to detail sets us apart. We understand the importance of delivering durable, high-quality results that provide long-term value to our clients. Our knowledgeable team is dedicated to maintaining a consistent standard of work, ensuring that every project is executed with reliability and precision. With our strong project coordination capabilities, we are equipped to handle even the most intricate jobs thoroughly, serving Pittsfield and surrounding regions with pride.

What people say about “Dettinger Lumber Co Inc”?

Customer feedback is mixed regarding the service at Dettingers. Many reviews highlight the knowledgeable and helpful staff, as well as positive experiences with delivery and reasonable pricing. However, there are serious complaints about unhelpful service, with one customer expressing frustration over a lack of assistance with a simple request for plywood cutting. Overall, while most customers appreciate the courteous drivers and personalized service, the negative experiences raise concerns about staff responsiveness.

What Users Like The Most

  • Good guys working there and some are really knowledgeable.
  • As a woman who has been working on DIY projects for the past 3 decades, I have appreciated the helpfulness, patience, and consideration of their staff.
  • So much better than those big box stores.

What Users Like The Least

  • The man laughed and said 'yeah we don't do that.'
  • I walked out to go to the big box store where I got it done, quick and easy, no problem.

Recommended Reviews

Overall Company Rating
Good 3.8
Out of 4 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Brian Silvestry
Dec 30, 2024

Good guys working there and some are really knowledgeable. They helped me a lot w my project. They deliver to your place and have reasonable prices and courteous drivers. . They deserve 5 stars! Ty !

Jen Lyon
Apr 23, 2020

I saw the earlier revise about Dettingers being helpful in DIY projects and I went to go there during this pandemic because I needed a piece of plywood for an emergency repair. I was thinking I'd support local business and be able to get in and out easily.

When I walked in, there were 4 men sitting there talking. I asked for a sheet of plywood and asked if I could get it cut. It would be two simple cuts to make it the size I needed.

The man laughed and said "yeah we don't do that." I walked out to go to the big box store where I got it done, quick and easy, no problem.

No one else was at Dettingers. It wasn't packed with customers. I was the only person in the store that was going to buy something and they were not at all interested in being helpful or a good "local" company.

I'll shop big box for the rest of my home renovation and upcoming barn renovation as well. The big box employs local workers and they are a large corporate business that pours money back into the community.

You know what else they do? They have this thing called customer service. Don't go to Dettingers where 4 guys can't even stand up to help the only customer in the store just because you want to support "local" businesses. The big box was far more interested in helping me make my emergency repair much more manageable.

jackie ling wong
Oct 5, 2018

As a woman who has been working on DIY projects for the past 3 decades, I have appreciated the helpfulness, patience, and consideration of their staff. This is on top of carrying superior products. Thank you.

David Radovanovic
Feb 13, 2016

So much better than those big box stores. The times I needed delivery it was free and the guys even brought the materials just where I asked.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 24 Warren Terrace, Pittsfield, MA 01201
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
  • Locally Owned & Operated
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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