- Georgetown
- 24/7 Emergency Repairs
- Licensed & Insured
- Metal Roof
- Green Roof
- TPO Roof
About the Business
What people say about “Delaware Roofing & Gutter Pros”?
Customer feedback is mixed regarding Delaware Roofing and Gutter Pros. While many clients praise the company's professionalism, responsiveness, and quality of work, there are significant complaints about communication and follow-up, particularly regarding unresolved issues after the job completion. Some customers have reported difficulty in contacting the owner and receiving timely support for problems that arose post-service. Overall, the experiences with the company's customer service appear to vary greatly.
What Users Like The Most
- Bill Fay was one of the most responsive bidders, time wise and in terms of educating us.
- I was completely shocked by his rapid response! Bill went above and beyond and I couldn't be more pleased.
- They have done several roofing jobs in our neighborhood and everyone has been pleased.
- The work was done on time and the quality of the work was perfection!
- They do quality work at a very affordable price.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Our family had Delaware Roofing and Gutter Pros replace the old cedar roof on our family beach house with asphalt shingles; February 2023. Not having any knowledge of who’s who in the Rehoboth Beach area roofing industry was stressful, but as we learned, tearing off a cedar roof requires an added layer of plywood over the entire roof structure. This was a big job to us, but not for Bill Fay, the owner. From the beginning, he was one of the most responsive bidders, time wise and in terms of educating us. He was very straightforward about what was necessary and what wasn’t, and he didn’t roll his eyes when we asked “why”. Getting the job scheduled was easy. His crew were complete professionals, very polite and hard working. The roof looks fantastic. Between their workmanship and Bill’s easy-going nature, this was one of the most relaxing house repairs I’ve had to deal with. I highly recommend Bill. He’s writing a gutter estimate right now. I only wish he were available in the DC area.
My roof was replaced in July 2021. I have been trying to contact the company for two months to get an issue with the roof addressed. I have repeatedly called and emailed. I was only able to contact the owner twice. Twice someone was supposed to come to the house to look at the issue. Twice no one showed up.
Beware.....Bill Fay came out to look at my roofing and gutter job. He said all the right words about how he would do the job. He described the materials that would be needed, and what he was doing to obtain them. He said he'd get back in touch. And then --nothing. Never heard from him again.
- Georgetown
- 24/7 Emergency Repairs
- Licensed & Insured
- Metal Roof
- Green Roof
- TPO Roof