Logo of Deans, Inc.

Deans, Inc.

  • 409 Commerce Rd, Artesia, NM 88210
  • Residential Roofing
  • Licensed & Insured
  • Locally Owned & Operated
  • Warranties Offered
  • Green Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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About the Business

At Deans, Inc., we pride ourselves on our technical expertise and versatility in handling a wide range of projects, both residential and commercial. Located in Artesia, New Mexico, we specialize in roof repair, maintenance, and flat roofing, as well as soffit and fascia services. Our comprehensive approach allows us to manage complex projects from inception to completion, ensuring that every detail meets our high standards. Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value to our clients. With a focus on organization and attention to detail, we navigate the intricacies of each project with reliability and consistency. Whether you need a simple repair or a more extensive roofing solution, we are equipped to meet your needs effectively. Trust us to handle your next project with the thoroughness it deserves.

What people say about “Deans, Inc.”?

Customer feedback is predominantly negative, highlighting significant concerns with the company's customer service and reliability. Reviews indicate that the company often makes promises it fails to keep, leading to frustration for customers who feel misled. Communication is particularly criticized, with reports of unhelpful responses and a lack of accountability. Overall, the sentiment suggests that many customers are dissatisfied and encourage seeking alternatives for better service.

What customers highlight

Not mentioned in available reviews.

What customers mention as negative

  • Absolutely terrible customer service.
  • Promises they'll get to a job by Wednesday of next week and then bail.
  • When you ask for a Manager 'We cannot give our his information'.
  • There are PLENTY of contractors in the area that provide the same services but with more responsive and BETTER customer service.

Recommended Reviews

Overall Company Rating
Average 1.0
Out of 2 reviews
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Show first:
Jimmy Cole
May 4, 2018

Terrible Service... promises they'll get to a job by Wednesday of next week and when you call says we just don't really do that kind of work. Why the hell would you say you would do job when you knew what it was and then bail we you have a customer waiting an entire week for you when they could be looking elsewhere for service.. What a joke.. call an actually company.

Jesse Pickard
Jul 31, 2014

Absolutely terrible customer service. This company makes promises they won't keep, and when it comes time to ask for a Manager "We cannot give our his information" So when you ask who the owner is "We all are". There are PLENTY of contractors in the area that provide the same services but with more responsive and BETTER customer service!!!!!!!

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