Deacon Jones Honda of South Hill

Dillion, Bobbie and Grace were such a pleasure to work with. The negotiations were civil and Bobbie’s knowledge of the Honda brand were second to none. Grace did a tremendous job explaining all of our options in the finance department. Would purchase from Decon Jones Honda again.

My wife and I were stranded in South Hill after trying to charge my GMC Hummer at a Tesla station that ended up not being online. So, we stopped at the Honda dealer for help and they took my truck right in and charged some miles on it for us. They did it just because and to help some people in need. Thank you Deacon Jones Honda for your great service and kindness! If you're in the area and you're going to buy a Honda, buy it from Deacon Jones Honda in South Hill!

Horrible, awful experience. I have confirmed so many times if the car on sale was available at their dealership and they confirmed it. I drove an hour to go check the car, they sent me to another dealer telling me that the car was over there. I drove another half an hour to go to that dealer and there was no car there either. They did not even say they were sorry ! Unbelievable. Do not lose your time buying a car at this dealership.

My experience here was horrible. My mechanic took my car here to change my airbag sensor. When I got the car back, 4 other sensors was blinking on my car. That was my break system sensors, my steering wheel sensor, and my tire traction sensor. I called these people to see why my car was like this. They said I had to get my mechanic to bring it back. They tried to claim that the sensor lights were already on when it arrived there. I know for a fact that they weren't. When I tried to ask for the paperwork to have evidence of this, they said it was there. So, it is proof that they lied. They also wanted to charge me 150 dollars just to look at my vehicle again AFTER IT WAS JUST THERE!! These people are a joke and a rip off!!! I wish I could get my money back

Purchased CRV from sales agent Tony Moore today. Awesome experience! Tony is very down to earth and patient, answering my questions and running through all the features of the vehicle. GM Ryan Lafoon introduced himself, him and Tony both fantastic individuals. Highly recommend purchasing from Boyd Honda! Ask for Tony!

They took advantage of my 60-year-old mom. They sold her a 2020 Honda Accord LX with 18,495 miles on it for $30,092 on 9/16/23. Telling her that was a good deal. She being a older woman, trusted them and went along with the purchase. After getting home she called me telling me about her new purchase giving me all the details. After I heard her say she paid 30k for a base model 3 -1/2-year-old Accord. I said Mom you got ripped off. You could have bought a brand new 2023 Accord EX for that price. I go on their own website and they're selling 2 brand new 2023 Accords for the same price she paid for her 3 -1/2-year-old Accord. She goes back up there the next day to tell them redo the contract and put her in the new car and take the used car back. Of course they give her the run around saying there's nothing they can do. The paperwork already went through and so on. Any other decent sales guy would have told my mom that they have two brand new cars on the lot for the same price with a 5-year warranty but all they care about is ripping elderly women off.

It doesn't take 41/2 hrs to replace 4 wheels and tires and valve stems and balance and and alignment ,plus they didn't work on it constantly till done ,I know cause we watch from side door of shop and we was told 200.00 for complete work, I even bought my 2016 truck from Boyd's in South hill va. Never again make up stories to make it all sound good 9 21 2023

I've had several disappointing experiences with this facility. You call you only go to voice mail no one calls you back for days. Had my car for over a week with no one to let me know why the delay. They charged double the price my insurance company wanted to pay for a windshield, then didn't even manage to put my toll tag back on the window and left it on the floor, did the same thing to my wife's car. Poor communication, HIGH priced poor quality repairs. Don't have a lot of options guess I will try the Oxford location.

Took a recent 2-week trip to Montana and had a dilemma- rent a car and spend $5k or try to coax our 2015 Honda Pilot with 185,000 miles for the ride. Angela convinced me they could do the necessary repairs/tuneups/safety checks to make the trip - happy to report all went well on the 6200-mile trip (pulling a 5x8 trailer!).

I have dealt with 100’s of businesses and 10-15 dealerships in my time and I have never dealt with any more unprofessional and more than likely greedy than Boyd Honda in South Hill, Virginia. They do not honor their commitments and their management is inexperienced at best. Trust me when I advise you to drive a few more miles and deal with a trusted dealership.

I was travelling from NC to DC on I85 earlier this week. Twenty miles south of South Hill my CRV started making some noise. I pulled over on the shoulder and found out that the metal panel under the hood was hanging. I brought it to Boyd Honda in South Hill at their Service Department and explained the situation to Angie. Angie immediately took it in and within 10 minutes brought it back fixed. It seems couple of clips had come lose. I was simply amazed by such a quick service. Special Thanks to Angie and their Service Tech (I did not get his name) for taking care of it so quickly and putting us back on road!! Truly appreciate such an amazing customer service!!

Today my Husband and I purchased a Honda Pilot 2022 with the best agent Justine.
Great customer service, best Deal fast and friendly accommodation. We had on awsome Experience.
Honda Pilot is my comfortable care ever.
Definitely recommend Honda to anyone.
Thank you. I ❤ my Honda.

High praises for the service team!! Our car had an issue (important bolts fell out) as we crossed over the state line on our way to Richmond. We google the nearest Honda place and rolled in right at closing time. They took us in, had us fixed, and back on the road in 15-20 minutes. Amazing service! Huge thanks!!

Stop in to see about an oil change for my cayenne porches and the young lady at the service center was very helpful...we made an appointment.!!

A few months ago I was traveling down 85 on a road trip and I got a notification to check my tire pressure on my 2020 CR-V. About two weeks before that I had a flat tire and despite getting that fixed I was worried that there was something wrong. I pulled off on the South Hill exit to look for a tire pressure machine at a gas station and there weren't any but I saw the Honda. I pulled in and told them the situation. They took my car back, checked all the pressures, and told me that because of the change in temperature my tires actually had too much air in them so they put the pressures where they were supposed to be. They were so nice, completed this in less than 10 minutes, and did not even charge me! They made what was turning into a stressful situation 100x better and I really appreciate how wonderful they were. Excellent customer service!

Fantastic dealership, Amazing staff who works hard to please their customers. Can't say enough about everyone there being great to work with. Highly Recommend!

Our experience was very positive with Boyd Honda of South Hill, VA. We were able to reach a deal with Ashley Flynn, the internet sales manager before we ever stepped foot in the dealership. Once we arrived at the dealership Walter Berry stepped in and was extremely helpful, personable, and professional. Boyd Honda gave us a great deal on our new 2020 Honda Civic Sport, we couldn’t be happier with our purchase!

Justin Thomas was great in his efforts to get us what we wanted to purchase. A no hassle car buying experience.

I can't speak highly enough about the service I received here. I was on a road trip and my car (Subaru) broke down in South Hill, hundreds of miles from anyone I know. They're a very busy dealership but at 5pm they made arrangements to squeeze me in the next day. They consulted with Subaru (it was a fairly significant issue) and fixed my car. I was so worried that it would break down again but they were very reassuring and I haven't had any problems since. I also felt I was charged a fair price. The people were great to work with. Excellent service.

The new service facility is no comparison to the previous location! 1000% better for checking in/out and parking! The "lounge" area for waiting I didn't like as much. It's in the center of the showroom, not peaceful or private for phone calls or even watching the monitor that was there. I was expecting to at least get acup of coffee while I waited- amnesties offered at other dealerships I have dealt with. But it is nice and new and comfortable.