- 7964 Conell Ct Unit R, Lorton, VA 22079
- Commercial Roofing
- Locally Owned & Operated
- Warranties Offered
- Slate Roof
- Green Roof
About the Business
At DBS Roofing, located in Lorton, Virginia, we pride ourselves on our versatility and technical expertise in handling both residential and commercial roofing projects. Our comprehensive range of services includes roof repair, roof vent installation, roof waterproofing, and roof gutter repair, allowing us to manage complex projects from inception to completion. Our well-coordinated team emphasizes organization and attention to detail, ensuring that every aspect of your roofing needs is addressed with precision. We are committed to delivering durable, high-quality results that provide long-term value for our clients.
Whether you are looking to enhance your home or improve a commercial property, you can trust us to execute your vision thoroughly and effectively. Our dedication to project coordination means that no detail is overlooked, ensuring a seamless experience from start to finish in Lorton and the surrounding regions.
What people say about “DBS Roofing”?
Customer feedback is mixed regarding DBS Roofing. While several reviews praise the company's professionalism, prompt service, and reasonable pricing, some customers have reported significant issues with communication and clean-up after projects. Positive reviews highlight the dedication of the staff in addressing urgent repair needs, but negative experiences indicate a lack of organization in handling customer inquiries and debris management. Overall, the company's service quality seems to fluctuate, leaving some customers satisfied and others frustrated.
What Users Like The Most
- They were very prompt and the price was the most reasonable among other competitors.
- Integrity means everything and these guys are top notch!
- Your attention to detail and professionalism was outstanding and very much appreciated.
- They are able to repair OR replace what you need and they are very easy to work with!
- He immediately knew the problem after seeing missing shingles.
What Users Like The Least
- After the recent heavy rain, we discovered a leak and were told they don’t keep files in the office.
- My back patio was left a mess of shingles, nails, staples, packaging and their used water bottles.
- Despite calling twice to ensure the debris would be taken care of, it was left a mess.
Recommended Reviews
Avoid this company at all costs. We moved in to a house that they had done work on. After the recent heavy rain, we discovered a leak. We reached out to see the scope of work they had done on the roof, and were told they don’t keep files in the office, and that they files need to be requested. I called three times only to be told they hadn’t received the files and he has to follow the process, before I asked for a manager to call me back. Instead of him calling me, I had to call back a fourth time, at which time he said they did virtually no work on that side of the roof, and that the contract was between the original owner and architect. When I originally called, he did not know if the leak was on the side they did work on. He never offered to share with me what work they did do on that side of the house, and couldn’t seem to understand why I was frustrated, and just said “there’s been a lot of rain”. There was no apology for the delay, no offer to come out and check the roof so they could get my business, and certainly no offer to explain the work that was done on that side of the roof. It basically was “that’s not our problem”.
It is obvious that they don’t care about their reputation and providing good customer service, and in my response to my frustration, said “why don’t you find another roofer”.
I highly recommend DBS roofing for anyone looking for roofing projects! It is hard for me to express my thanks and gratitude into words but I hope you know how much I appreciate everyone at DBS roofing and especially the project manager, Miguel Dubon. They were very prompt and the price was the most reasonable among other competitors. My roofing project was finished in a timely manner and I am very satisfied with the end result. Mr. Dubon went above and beyond and also dealt with my home insurance problem.
Miguel, Omar and their team did exactly what they said they would for a reasonable price. Integrity means everything and these guys are top notch! Love my new roof, FIVE STARS!!!
- 7964 Conell Ct Unit R, Lorton, VA 22079
- Commercial Roofing
- Locally Owned & Operated
- Warranties Offered
- Slate Roof
- Green Roof
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, DBS Roofing offers free estimates for roofing projects.
2. Are warranties offered by the company?
Yes, DBS Roofing offers warranties on their roofing services, ensuring quality and customer satisfaction.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
DBS Roofing has a 4.6-star rating based on 19 reviews, indicating high customer satisfaction.
1. What services does the company offer?
DBS Roofing specializes in both residential and commercial roofing services, including roof replacements, repairs, annual inspections, leak repairs, and insurance assistance.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
Yes, DBS Roofing provides emergency roof repair services to efficiently address issues at any time.
4. Does the company offer eco-friendly accreditations?
No information found.