Dandy Home Services
- 1011 Surrey Ln Building 200 Suite 6, Flower Mound, TX 75022
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Dandy Home Services”?
{
"summary": "Customer feedback on Dandy Home Services is mixed, with several reviews praising the professionalism, thoroughness, and quality of service provided by their technicians. Many customers highlight the courteous and knowledgeable staff, as well as a commitment to resolving issues effectively. However, there are notable concerns regarding communication and the speed of response, as one customer experienced significant delays and inconsistencies during their service calls. Overall, while the technical service seems to be strong, the customer service and communication aspects may need improvement.",
"liked": [
"Joey showed up on time, was super knowledgeable and got our garage doors working for a great price.",
"Tanner's expertise, kindness, and attention to detail exceeded my expectations.",
"Carlos and 2nd man were very nice to work with. They explained what they were doing, vacuumed the floors, and cleaned register covers.",
"Great response. Great customer service. Dan patiently answered my numerous questions and provided thoughtful answers.",
"Dan thoroughly cleaned my outside A/C unit. He took it completely apart and cleaned all kinds of 'gunk' out of the unit."
],
"disliked": [
"Every time we call they say someone will call us to come out and they take days to get back to us.",
"The first person typically comes out and 'diagnoses' the issue to send ANOTHER person out and then that person 'diagnoses' the issue completely differently.",
"I
Recommended Reviews
Initial consultation was nice and seemed legit. Have had multiple issues since. Every time we call they say someone will call us to come out and they take days to get back to us. The first person typically comes out and “diagnoses” the issue to send ANOTHER person out and then that person “diagnoses” the issue completely differently. Note to Dandy: if you’re going to involve 3 people in the process, stick to one story. The installers were in our attic complaining about getting paid $9/hour. The sales people always gripe about driving all around town for service appointments like that’s something customers should have to hear about.
Overall we’re in a worse position with our system than we started and it’s still not fixed after 5 visits.
Would love to update this post with a positive outcome, stay tuned Google friends.
Was expecting to see the company service truck and the tech in the company uniform, but didn’t . Not a good first impression.
Tech was professional and polite.
Joey showed up on time, was super knowledgeable and got our garage doors working for a great price. Highly recommend!
137 locals recently requested a quote
- 1011 Surrey Ln Building 200 Suite 6, Flower Mound, TX 75022
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured
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