- 2702 Balboa Wy, Idaho Falls, ID 83404
- Commercial Roofing
- Industrial Roofing
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
About the Business
What people say about “Custom Rain Gutters”?
The overall sentiment towards Custom Rain Gutters is predominantly positive, with many customers praising the quality of service and the professionalism of the team. Customers frequently mention the promptness of service and effective communication, appreciating how technicians take the time to explain the work being performed. However, there are significant concerns regarding customer service and communication, particularly with long delays in installation and difficulties reaching the company by phone. Despite these issues, the majority of feedback highlights satisfactory workmanship and successful resolution of problems.
What Users Like The Most
- Fast friendly service, service tech took pictures, showed me where and what was causing my leak.
- Great follow through.
- The work was done well and the communication was excellent.
- Very easy to work with and did not pressure us at all.
- They installed a new gutter system around our house. It looks good and works just how it's supposed to.
What Users Like The Least
- This unsafe driving could have really caused a bad accident, and they need to be more professional.
- I've tried multiple menu options and never get connected to anyone.
- After 8 weeks, still no installation. I've called several times to find out when installation would occur.
Recommended Reviews
Fast friendly service, service tech took pictures, showed me where and what was causing my leak. Fast repair and clean up. Highly recommend them
CRG did a great job getting my heat cables installed in the winter weather and returned once the weather cooperated to finish up. Great follow through.
Was driving along Yellowstone highway when one of their box trucks pulled out onto the road, not stopping at their stop sign, and forced me out of my lane. When I called in to their company to make a complaint the phone was answered by Gary who then said he didn’t drive the trucks and there was nothing he could do. This unsafe driving could have really caused a bad accident, and they need to be more professional about how they handle situations. Drivers need to learn to operate their vehicles properly or they shouldn’t be driving for the company at all. And the people in the office need to be better about being more professional on the phone and holding their employees accountable for their behavior
- 2702 Balboa Wy, Idaho Falls, ID 83404
- Commercial Roofing
- Industrial Roofing
- Locally Owned & Operated
- Warranties Offered
- Metal Roof