Curt's Ace Hardware - Abingdon, VA
- 120 Cook St, Abingdon, VA 24210
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
About the Business
What people say about “Curt's Ace Hardware”?
Customer feedback reflects a largely positive sentiment toward the store, particularly highlighting the exceptional customer service and efficient communication regarding deliveries. Many users appreciate the knowledgeable and friendly staff, which contributes to a pleasant shopping experience. However, there is a significant negative review regarding product quality and warranty issues that raises concerns about the reliability of certain items sold. Overall, while the service and atmosphere are praised, the product performance, particularly for power tools, appears to be inconsistent.
What Users Like The Most
- The employees are very knowledgeable and professional and the store is very clean and organized.
- Customer service is top notch and communication regarding delivery was impeccable.
- The staff was knowledgeable & courteous, making for a great shopping experience.
What Users Like The Least
- After 3 uses on normal lawn weeds, the head broke and the warranty was not honored.
- I had to pay for a new head despite the tool not being abused.
Recommended Reviews
Very helpful and friendly.
I was in and out with what i was looking for in 15 minutes
Cut me a vehicle key for my truck which has been difficult to find anywhere since most all stores have gone to automated machines.
Bought a brand new Stihl weedeater 2 months ago. After 3 uses on normal lawn weeds, the head broke. Curts in Abingdon would not honor the warranty because the head isn't covered. What crap. For this kind of performance and warranty, one could and should just buy a cheap Walmart weeseater. Very disappointed. The technician even so much as accused me of hitting it to hard on the ground. Don't buy power tools from this bunch. I had to pay for a new head. Contrary to what the owner said in his reply, the head was not abused. I'm a 62 y/o man and the only person who used this tool. 2 years ago, I had shoulder surgery and one of my bicep tendons released. I have very little strength left in my right arm. I couldn't abuse the head if I tried.
My Family and I have been shopping at this location since it opened. The employees are very knowledgeable and professional and the store is very clean and organized. It's a far better experience than going into Lowe's
137 locals recently requested a quote
Company Locations
Head Office
Branch Offices
- 120 Cook St, Abingdon, VA 24210
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
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