- 127 Windsong Trail, Canton, GA 30114
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
About the Business
What people say about “Craft Roofing Company”?
Customer feedback shows a mixed sentiment towards Craft Roofing. While many customers praise the company for its responsiveness, professionalism, and quality of work, a few reviews highlight severe communication issues and unprofessional behavior, particularly related to service completion and contract management. The positive experiences emphasize quick fixes and thorough job execution, whereas negative reviews raise concerns about poor follow-through and ethical business practices. Overall, while some customers had excellent experiences, others faced significant challenges that affect the company's overall reputation.
What Users Like The Most
- He was able to come that morning after calling and fix my spot on my roof that was leaking.
- Mr Craft and his crew did a wonderful job replacing my roof.
- The Inspector was very knowledgeable about my roof and very informative.
- Carl was excellent to work with. His crew was in and out quickly and cleaned up their mess.
- Craft Roofing did a fantastic job at replacing my shingles.
What Users Like The Least
- The communication was terrible; they never checked in or followed up on the progress.
- He promised a discount only to attempt to recoup the money from the insurance company for work he was told they needed to approve before the work was done.
- Someone from this company violated the no soliciting sign at the front of my neighborhood and then proceeded to knock nonstop on our front door for 15 minutes.
- I had to call the customer service multiple times with no resolution.
Recommended Reviews
I would highly recommend avoiding this roofing company. Carl, left me hanging for two years without completing the job. The communication was terrible; they never checked in or followed up on the progress. After waiting so long with no updates, I had to hire another contractor to finish the roofing work. The lack of professionalism and follow-through was unbelievable. If you value your time and want a roofing job actually finished, I’d suggest looking elsewhere.
The company was great especially Mr. Carl. He was able to come that morning after calling and fix my spot on my roof that was leaking. I have not had a company rapidly respond and fix the issue right then and there. Would definitely use for any future roofing concerns.
Mr Craft and his crew did a wonderful job replacing my roof. All of my questions were answered. Thank you so much & God bless
- 127 Windsong Trail, Canton, GA 30114
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
Frequently Asked Questions
1. Does the company offer free estimates?
Craft Roofing Company offers free roof inspections, which may include estimates.
2. Are warranties offered by the company?
Craft Roofing Company provides a 10-year workmanship warranty on their services.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
Craft Roofing Company has an A+ rating from the Better Business Bureau.
1. What services does the company offer?
Residential roofing, roof repairs, commercial roofing, roof replacement, free roof inspections.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
No information found.
4. Does the company offer eco-friendly accreditations?
No information found.