Logo of Craft Roofing Company

Craft Roofing Company

  • 127 Windsong Trail, Canton, GA 30114
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Craft Roofing Company, we pride ourselves on our versatility and technical expertise, capable of managing both residential and commercial projects with ease. Located in Canton, Georgia, we offer a comprehensive suite of services, including roof inspections, gutter services, roof cleaning, flat roofing, wood shakes, and shed roof repairs. Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value for our clients. Our commitment to organization and attention to detail ensures that every project is executed thoroughly from start to finish. We understand the complexities involved in roofing and construction, and we approach each job with a focus on reliability and consistency. Whether you need a quick repair or a complete roof replacement, we are equipped to handle it all, ensuring that your needs are met with precision and care.

What people say about “Craft Roofing Company”?

Customer feedback shows a mixed sentiment towards Craft Roofing. While many customers praise the company for its responsiveness, professionalism, and quality of work, a few reviews highlight severe communication issues and unprofessional behavior, particularly related to service completion and contract management. The positive experiences emphasize quick fixes and thorough job execution, whereas negative reviews raise concerns about poor follow-through and ethical business practices. Overall, while some customers had excellent experiences, others faced significant challenges that affect the company's overall reputation.

What Users Like The Most

  • He was able to come that morning after calling and fix my spot on my roof that was leaking.
  • Mr Craft and his crew did a wonderful job replacing my roof.
  • The Inspector was very knowledgeable about my roof and very informative.
  • Carl was excellent to work with. His crew was in and out quickly and cleaned up their mess.
  • Craft Roofing did a fantastic job at replacing my shingles.

What Users Like The Least

  • The communication was terrible; they never checked in or followed up on the progress.
  • He promised a discount only to attempt to recoup the money from the insurance company for work he was told they needed to approve before the work was done.
  • Someone from this company violated the no soliciting sign at the front of my neighborhood and then proceeded to knock nonstop on our front door for 15 minutes.
  • I had to call the customer service multiple times with no resolution.

Recommended Reviews

Overall Company Rating
Good 4.2
Out of 12 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Tommy Hunter
Sep 29, 2024

I would highly recommend avoiding this roofing company. Carl, left me hanging for two years without completing the job. The communication was terrible; they never checked in or followed up on the progress. After waiting so long with no updates, I had to hire another contractor to finish the roofing work. The lack of professionalism and follow-through was unbelievable. If you value your time and want a roofing job actually finished, I’d suggest looking elsewhere.

Andrea
Jan 6, 2023

The company was great especially Mr. Carl. He was able to come that morning after calling and fix my spot on my roof that was leaking. I have not had a company rapidly respond and fix the issue right then and there. Would definitely use for any future roofing concerns.

Gloria Mitchum
Oct 14, 2022

Mr Craft and his crew did a wonderful job replacing my roof. All of my questions were answered. Thank you so much & God bless

MELODY WILLIAMS
Feb 22, 2022

Today I had a wonderful Roof inspection and minor repairs with Craft Roofing. The Inspector was very knowledgeable about my roof and very informative. I give the company a 5-star rating.

Kim Payne
Nov 14, 2020

Someone from this company violated the no soliciting sign at the front of my neighborhood and then proceeded to knock nonstop on our front door for 15 minutes. Actually 15 minutes of banging. This was in the morning too and when someone finally woke up see what was happening this employee waved and motioned so urgently like something was wrong and he literally just wanted to tell us to use their roofing service. Said I wasn't interested at least 5 times. We thought there must have been an emergency or something but nope he just wanted to bang on our door for 15 minutes. Not that it'll make much of difference to you but you won't get our service ever. That's not how you sell stuff. Three stars because I'm sure not everyone's experience is so infuriating

Delvecchio Parks
Nov 12, 2020

Carl does not do business professionally. He was so quick to get the insurance money that he did not provide a itemized quote until after he scheduled workers to come to my house. We didn't even have a signed contract before the work was done. He promised a discount only to attempt to recoup the money from the insurance company for work he was told they needed to approve before the work was done. Once the work was done and he was paid, he tried to strong the insurance company for more money, threaten to place a lien on my house, and stated he would not honor my warranty. I had to call the customer protection bureau to report him. I wouldn't recommend anyone uses this company as they are just trying to defraud the insurance company and are very unprofessional.

Dan Kile
Sep 14, 2020

Carl was excellent to work with. His crew was in and out quickly and cleaned up their mess. I would highly recommend Craft Roofing.

Nathan Asay
Sep 14, 2020

Craft Roofing did a fantastic job at replacing my shingles. They were responsive, completed the entire project in one day and were a pleasure to work with.

ral K
Sep 10, 2020

Carl Craft and his company provided excellent, reliable, and quick service..he worked with insurance company, so our part was minimal. I would recommend him to anyone who is need of any type of roofing issues.

David Snyder
Sep 7, 2020

I would like to share a review of my experience with Craft Roofing Company. I had my roof replaced by them, and the results were outstanding. The installers were on time and finished the job in a little more than one day. The roof looks great, they did a thorough cleanup, and we haven't had any problems. Mr. Craft also agreed to have no payment above the amount of the insurance claim payment. I agreed to have a ridge cap installed, so the new roof with architectural shingles cost me $261.00 out of pocket. Great work at a great price.

Valjean Whitlow
Sep 4, 2020

Excellent workmanship and fair pricing! They handled everything with the insurance company, showed up when they said they would and cleaned up after they were done. They even replaced shingles on my porch and replaced one of my gutters, despite these things not being covered by insurance payment. I highly recommend them!

D Hase
Sep 3, 2020

It was a pleasure to work with a company. They were professional, on time, met the quoted price and left the work area spotless!

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 127 Windsong Trail, Canton, GA 30114
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer

Frequently Asked Questions

Pricing questions

1. Does the company offer free estimates?

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Craft Roofing Company offers free roof inspections, which may include estimates.

2. Are warranties offered by the company?

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Craft Roofing Company provides a 10-year workmanship warranty on their services.

3. Does the company offer senior discounts?

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No information found.

4. How is the company overall rated?

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Craft Roofing Company has an A+ rating from the Better Business Bureau.

Service questions

1. What services does the company offer?

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Residential roofing, roof repairs, commercial roofing, roof replacement, free roof inspections.

2. Are there any services the company does not offer?

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No information found.

3. Does the company offer emergency services?

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No information found.

4. Does the company offer eco-friendly accreditations?

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No information found.

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