- 100 N Travis St Ste. 507, Sherman, TX 75090
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
About the Business
What people say about “Covenant Roofing | Roof Installation, Repair, and Inspection”?
Customer feedback is predominantly positive regarding the services provided by Covenant Roofing. Many reviewers praised the company's timely communication, professionalism, and the quality of work, particularly in handling insurance claims and completing projects efficiently. However, there are some significant concerns regarding customer service and follow-through on warranty issues. A few customers reported dissatisfaction with repairs and communication after the initial work was completed, indicating that while many had great experiences, there are areas for improvement in customer support after the job is done.
What Users Like The Most
- Great communication throughout the process.
- Timely, courteous, professional and a pleasure to work with.
- The entire process was excellent!!! Our roof turned out amazing!!!
- They worked directly with the insurance adjuster and helped to ensure we got everything covered.
- I cannot recommend this company enough!
What Users Like The Least
- They don't stand behind their warranty.
- My lawn was damaged and they will not return my messages.
- Very disappointed. But they got paid. What do they care?
Recommended Reviews
Buyers beware on this company. This company doesn't do a good job on installing a new roof and they don't stand behind their warranty. In May 2017 after a hail storm they installed a new roof for us. They said it had a 10 year warranty for workmanship. In May 2018 after some heavy rains the roof started leaking. After numerous calls to the company and I mean numerous calls, someone finally answered and they sent someone to repair the leaks. They said it was all repaired. In early May 2019 after heavy rains the roof started leaking in almost the same place as the year before when they said it was repaired. Again like last year I called numerous times before I was able to reach someone at the company. I spoke to Jason and he assured me he would send someone out within a day or two to repair the leaks and make sure it was repaired this time. Well you guessed it...NO ONE SHOWED UP...Am I surprised by this outcome, absolutely not! Do I wish I had used another company to install our roof...YOU BET! If you don't want to experience what we have gone through then I'd suggest staying clear of this company.
Jason and his team took care of a 40,000sf elastomeric roof for me on a warehouse in Bonham and did an absolutely fantastic job. I cannot recommend his company enough
Worked with Mason after a hail storm damaged our roof.
Great communication throughout the process. Answered any questions or concerns.
Most importantly, the team showed up on schedule and work was completed in a timely manner.
Would certainly recommend.
- 100 N Travis St Ste. 507, Sherman, TX 75090
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
- Warranties Offered