- 4615 N Travis St Suite 160, Sherman, TX 75092
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
- Slate Roof
About the Business
What people say about “GBT ROOFING”?
Customer feedback on GBT Roofing is largely positive, highlighting their excellent communication and prompt service. Many customers praise the quality of work and the team's ability to address issues quickly, often demonstrating a strong commitment to customer satisfaction. However, there are notable concerns regarding follow-through on warranty work and responsiveness to issues after the initial service. While the majority of experiences shared are highly favorable, the negative feedback regarding unresolved leaks and poor customer service in those scenarios casts a shadow over the overall perception of reliability.
What Users Like The Most
- They are always timely, perform great work and communication is excellent.
- After accepting a quote for gutters, they were installed the very next day.
- Jamie was incredibly helpful and timely with his response to an issue we had over the weekend.
- GBT far exceeded my expectations.
- Great company with even better customer service!
What Users Like The Least
- I’ve had multiple leaks ever since... their customer service and follow-through have been extremely disappointing.
- I’m left dealing with leaks and zero accountability.
- I called multiple times asking them to come out and address the issue, but no one ever shows up.
- A company’s true quality is shown in how they handle problems after the job is done.
- Unfortunately, their customer service and follow-through have been extremely disappointing.
Recommended Reviews
The work they do is good, very trustworthy. You do need to be in constant communication with them so you don’t fall through a crack to be on their schedule. They have also came back and did some warranty work
I had my roof replaced by GBT Roofing, and while the initial work seemed fine, I’ve had multiple leaks ever since. I’ve called multiple times asking them to come out and address the issue, but no one ever shows up. Each time, I’m either promised a callback or an appointment that never happens.
A company’s true quality is shown in how they handle problems after the job is done, and unfortunately, their customer service and follow-through have been extremely disappointing. I trusted them with my home, and now I’m left dealing with leaks and zero accountability. I would not recommend them based on my experience.
I’ve had three great experiences with GBT Roofing! They are always timely, perform great work and communication is excellent.
Highly recommended!!!
- 4615 N Travis St Suite 160, Sherman, TX 75092
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
- Slate Roof