- 4547 Prime Pkwy, McHenry, IL 60050
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
About the Business
What people say about “Cost Roofing”?
Customer feedback reflects a mixed sentiment towards Cost Roofing. While several reviews praise the company's efficiency, professionalism, and good communication, especially in dealing with insurance claims, there are significant concerns regarding the quality of work and ethics. Some customers reported serious issues, including poor workmanship that led to costly repairs. Communication seems to be a strong suit, but the inconsistency in service quality raises caution for potential customers.
What Users Like The Most
- The price was great. Their workers were professional and fast.
- Thank you Dale and Cost Roofing for doing such a great job with my clients.
- Dale at Cost Roofing was great! He worked with our insurance company and got our property re-inspected.
What Users Like The Least
- Poor work ethic and quality work.
- I’m left with a very expensive job that needs to be fixed because they have workers too lazy.
Recommended Reviews
The price was great
Their workers were professional and fast. They did a 2 day job I thought in 11 hours. They did a great job of clean up after. Thank you.
Cost Roofing,
Please understand that I did not initiate this review rating.
Correcting your reply. Yes we are in the process of gathering information from the insurance company… but not fighting. As Cost Roofing’s Corky Pilat is well aware; Cost Roofing was hired by our insurance company to do an appraisal on our roof, and subsequently Cost Roofing additionally informed our insurance company that Cost Roofing would be willing to complete the repairs per the Insurance company claim’s scope and within the village’s guidelines. Following up on Cost Roofing’s offer to complete the repairs per the insurance company claim’s scope and within the village’s guidelines, we have repeatedly contacted Cost Roofing with the hope of initiating the repair process, but to no avail. For reasons unknown, Cost Roofing has refused to return calls and not answer our email requests. If Cost Roofing fails miserably with respect to customer interactions, you're now absolutely correct in stating “nor are you intending on using Cost Roofing for any work”. Therefore, Cost Roofing’s lack of even the least bit of business professionalism, supports my lowest rating. After the poor interaction experiences we’ve had with Cost Roofing, my honest and unbiased lowest rating review stands, and in the hope that it allows others to make a more informed decision before using Cost Roofing for roofing repairs. A business’s rating review is far more inclusive than just satisfaction of physical work. Although documentation supports all my statements, I would be more than willing to discuss any statements you believe incorrect and likewise revise this review if warranted.
Thank you Dale and Cost Roofing for doing such a great job with my clients. It's always a great feeling when a client is happy and I thank you for making us look good.
Company Locations
Head Office
Branch Offices
- 4547 Prime Pkwy, McHenry, IL 60050
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
- Warranties Offered