- 201 S Robbins Ct, Richmond, KY 40475
- Financing Available
- Licensed & Insured
- Warranties Offered
- Metal Roof
- Slate Roof
About the Business
What people say about “Cornerstone Improvement LLC”?
Customer feedback is mixed regarding the services provided by the company. While many reviews highlight the professionalism, responsiveness, and quality of work, others express frustration with communication and delays. Positive experiences frequently mention prompt service and excellent results, while negative reviews point to long wait times for responses and missed appointments. Overall, there appears to be a significant disparity in customer experiences related to communication and service reliability.
What Users Like The Most
- Richard has done a great job framing some walls for us. He has been responsive to our requests and quick moving through the work.
- They are knowledgeable, professional, and thorough! The prices are very reasonable and the quality of work is top-notch!
- But, more importantly, you'll get someone who cares about the client, and the work.
- He does amazing work. He's very professional, dependable, most reasonably priced, and works at a fast rate.
- The finished product is beautiful and I am very satisfied.
What Users Like The Least
- However, my experience was nothing like the five star reviews I see.
- We waited two weeks or more before we received a response.
- That time (Noon on the 27th) came and went and we heard nothing.
- We were told he was 'just about to call us' and proceeded to tell us how he was delayed.
Recommended Reviews
Richard has done a great job framing some walls for us. He has been responsive to our requests and quick moving through the work. A good guy to work with.
I was really excited to reach out to this company based on reviews. However, my experience was nothing like the five star reviews I see. After reaching out, my husband and I waited two weeks or more before we received a response. That already had us thinking this probably wasn’t the team for us. Reluctantly, we still set up a time for Rich to come out and give us a quote. That time (Noon on the 27th) came and went and we heard nothing. Forty five minutes passed and my husband decided to call to see what the deal was. We were told he was “just about to call us” and proceeded to tell us how he woke up late, his truck was broken down, and he had another appointment to go to. We currently live over an hour away from the home we purchased, and it ended up being a wasted trip. Not a good look for a contractor to be late, not communicative about what’s going on, and then full of excuses. We chose to go elsewhere to spend our money.
They are knowledgeable, professional, and thorough! The prices are very reasonable and the quality of work is top-notch! Give them a call! You will be glad you did!
- 201 S Robbins Ct, Richmond, KY 40475
- Financing Available
- Licensed & Insured
- Warranties Offered
- Metal Roof
- Slate Roof