Contractors Roof Service Inc
- 4600 Neel Ct NW, Gig Harbor, WA 98335
- Commercial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
At Contractors Roof Service Inc, we pride ourselves on our versatility and technical expertise in the roofing industry. Based in Gig Harbor, Washington, we specialize in a comprehensive range of services, including roof repair, inspection, maintenance, vent installation, gutter repair, and leak resolution. Whether we are tackling a residential project or a larger commercial endeavor, our organized and detail-oriented approach ensures that we manage every aspect of the job from start to finish. Our commitment to delivering durable and high-quality results is evident in our meticulous attention to detail and reliability.
We understand the complexities involved in roofing projects and are equipped to handle them with precision. Our well-coordinated team works diligently to provide long-term value for our clients, ensuring that each project meets the highest standards of excellence. Serving Gig Harbor and surrounding regions, we are dedicated to making your roofing needs a seamless experience.
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"summary": "Customer feedback reflects a mixed sentiment towards CRS Roofing. While many reviews praise the company's customer service, reliability, and quality of work, a significant number of negative reviews highlight serious issues regarding data security breaches and lack of accountability. Customers appreciate the clear communication and timely completion of projects, which stands in stark contrast to the distress caused by the cybersecurity incidents reported by others. Despite the positive experiences shared, the severe complaints about personal information theft suggest a cautious perspective on the brand's overall trustworthiness.",
"liked": [
"We are blown away with CRS customer service to start our project, communication was never a shortcoming.",
"Wonderful service wonderful personality. Never thought I would get warm fuzzies from a roofing company.",
"The crew worked well together, moving quickly through the various stages of the project.",
"They were courteous, professional, and very helpful, treating us as if it was the biggest job.",
"The whole process was so fast it blew my mind! The price was right and they were in and out in no time!"
],
"disliked": [
"We've been through a lot of emotional distress because of CRS Roofing's lack of integrity and accountability.",
"Their negligence did not safeguard our information, particularly given their known vulnerabilities.",
"They wanted my credit card info up front but said they wouldn't charge unless there was work done.",
"They come out, do nothing, and send me an invoice
Not being one who usually takes time for reviews my wife and I felt compelled to make sure we did this time.
In this day and age we seldom have an experience with companies that deliver a 100% positive experience from start to finish.
We are blown away with CRS customer service to start our project, communication was never a short comming as with so many other contracters.
Our job was started on time and finished early!
The quality of materials and labor were both above and beyond expectations.
The clean up was so good we would never know they was on the property.
Huge thanks to Jeff and crew!
You killed it!
We've been through a lot of emotional distress because of CRS Roofing's lack of integrity and accountability. While building our home, they experienced a cybersecurity breach that exposed our personal information and led to a phishing scam, costing us nearly $44,000.
Even though CRS Roofing knew about the breach since August, they didn't inform us, leaving us open to fraud. When we asked about it, the owner denied it happened, even though a digital forensics company confirmed it. This dishonesty has caused us significant financial loss and added extra stress during an already tough time.
It's been overwhelming, affecting our daily lives and relationships. Now, we're stuck in legal battles because CRS Roofing expects us to help cover the invoice and legal fees, despite their negligence. This has made it even harder to focus on building our home and maintaining a stable family life.
I truly hope no other family has to go through what we have. Businesses have a duty to protect their clients’ information and be transparent, especially when issues like this arise.
This dispute concerns the theft of our personal information from CRS Roofing Company in Washington State, which resulted in a phishing scam costing us $43,955.77.
The digital forensics company hired by Contractors Roof Service, Archer Hall, determined that a "bad actor" compromised their system through their Corporate Controller at Contractors Roof Service, Inc., in Gig Harbor, WA.
From August until now, CRS Roofing Services was aware of the breach but failed to notify us. CRS Roofing had a duty to safeguard our information, particularly given their known vulnerabilities. Their negligence directly contributed to the fraud we suffered.
Worsening the situation, despite knowledge of the breach, the owner denied it, stating, “We are in possession of the Office 365 unified audit logs for all our email accounts and can find no breach to our system.” This denial persisted even after Archer Hall confirmed the breach and identified the compromised employee.
When we proposed hiring a neutral third-party forensic company to mediate, CRS Roofing failed to cooperate or respond to our repeated requests for resolution. Instead, the owner suggested splitting the financial loss, a proposal we cannot accept, particularly after his admission of a system compromise.
CRS Roofing failed to comply with Washington State's Data Breach Notification Laws (RCW 19.255.010), which require timely notification of affected parties.
Businesses are obligated to protect sensitive customer information. Failure to secure systems, especially when aware of risks, constitutes negligence and liability for financial losses. CRS Roofing’s lack of security measures directly led to our loss.
137 locals recently requested a quote
- 4600 Neel Ct NW, Gig Harbor, WA 98335
- Commercial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.
The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.
Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.
Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.
Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.
Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.
It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.
The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.
To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.
Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.
When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.
Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.