- 801 K Ave #14, Plano, TX 75074
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
About the Business
What people say about “Concord Roofing & Construction”?
Customer feedback regarding Concord Roofing and Construction is mixed. While many reviews highlight outstanding service, quality workmanship, and effective communication, there are notable concerns regarding follow-up after project completion. Some customers praised the company for its attentiveness and responsiveness during the project, while others expressed frustration over difficulty in reaching the team post-service. Overall, the experiences seem to vary significantly based on individual circumstances, particularly related to communication after the job is done.
What Users Like The Most
- Ted demonstrated complete ownership over every aspect, providing solutions, exploring options, and flawlessly executing the plan.
- They were very attentive and communicated well.
- Ted was so helpful and Aaron's attention to detail is superb!
- They go above and beyond as they recently did some roof repair for free even past my five year warranty.
- Concord Roofing & Construction was the best roofer with ice dam experience I could find.
What Users Like The Least
- I've been trying to reach out to him several times over the last 1.5 years with no luck.
- I thought they would pull a permit from the city but I don't see any permit on file.
- Things other than the roof the people they hired did a very poor job.
- Unfortunately, in the middle of the project, they had to make a personnel change among the subcontractors.
- I had to hire someone else to open it.
Recommended Reviews
I had Concord Roofing, led by Ted, bring their team to replace my roof in 2022. Although they did a great job, they forgot to open the microwave vent.
I called Ted to let him know and he promised he will come out to fix it. I've been trying to reach out to him several times over the last 1.5 years with no luck. Looks like I will have to hire someone else to open it.
Do not hire if you expect them to answer the phone after they've finished your roof.
I really appreciated working with Ted and his project manager, Charlie on my flooring and painting project. They were very attentive and communicated well. Unfortunately, in the middle of the project, they had to make a personnel change among the subcontractors. I was impressed with how quickly they pivoted and brought on a new sub, and then followed up on all the details to bring my project to completion. I will call Ted again for my next project.
Experience for roof ok but I thought they would pull a permit from the city because the funds from the insurance for permit fees went to them but I don't see any permit on file with the city. Things other then the roof the people they hired did a very poor job. Pm me I will show proof I was a customer and photos of shoddy work.
- 801 K Ave #14, Plano, TX 75074
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates