- 3311 W Catalina Dr Unit A, Phoenix, AZ 85017
- Free Estimates
- Licensed & Insured
- Slate Roof
- Green Roof
- Asphalt Shingle Roof
About the Business
What people say about “Coast to Coast Exteriors”?
The customer feedback for Coast-to-Coast Exteriors is overwhelmingly positive, particularly highlighting the quality of work and professionalism of the roofing crews. Many customers appreciate the efficient communication and support provided throughout the project, especially in dealing with insurance claims. However, a few reviews note significant issues with customer service and communication, particularly regarding responsiveness and follow-ups from company representatives. While the craftsmanship and results of the work are praised, these communication concerns create a cautious sentiment about the overall service experience.
What Users Like The Most
- Coast to coast did a wonderful job on my roof. It was all done in one day and very clean work.
- I wanted to take a moment to express my utmost gratitude for the incredible service and expertise provided by your team.
- Michael Bader from Coast to Coast Exteriors will talk to your HOI for you to start the claim.
- Exceptional Roofing Service! The Coast to Coast team demonstrated expertise and attention to detail in every aspect of the project.
- Luis was very professional and made sure we were satisfied with the job and the work was done quickly and with little inconvenience to us.
What Users Like The Least
- the level of service (or lack thereof) is appalling.
- I was told late Jan-mid Feb for the work but NEVER given a start date.
- be prepared to be ignored and uninformed.
Recommended Reviews
My experience with Coast-to-Coast Exteriors, Dry Core Restoration, and Bella Vista Public Adjusters has been nothing short of a disaster. Since March 19, my team and I have been reaching out on behalf of our client regarding a claim that originated back in July 2024, and the level of service (or lack thereof) is appalling.
Whenever I finally manage to get in touch with someone, I have to call from a number they don’t recognize. After navigating their convoluted system, I speak with either Jessica or Nora, only to be immediately directed to a generic voicemail box with no indication of who I’m leaving a message for. It’s incredibly frustrating and unprofessional!
Despite multiple assurances that someone would follow up, I’ve yet to receive a callback. Instead, I’m stuck in an endless loop of voicemail boxes, with no resolution in sight. As an insurance professional, I am shocked by the way they treat clients and their representatives. I would strongly advise seeking help elsewhere!
The roofing crew was excellent. Finished in 1 day. Very polite and friendly. Cleaned up everything, you’d never know there was any mess made.
My problem is with the company. Anthony perales did not return phone calls or read/respond to text messages. I was told late Jan-mid feb for the work but NEVER given a start date even though I ask Anthony and the office.” I needed to speak to the project manager” (Anthony) or he was not at his computer or his phone wouldn’t load or he’d call back LOL. He never did; excellent roofing crew but be prepared to be ignored and uninformed. I wasn’t informed of the date but not given a time frame for work to start.
Be very cautious when deciding to use CoasttoCoast.
Coast to coast did a wonderful job on my roof. It was all done in one day and very clean work. satisfied.
Company Locations
Head Office
Branch Offices
- 3311 W Catalina Dr Unit A, Phoenix, AZ 85017
- Free Estimates
- Licensed & Insured
- Slate Roof
- Green Roof
- Asphalt Shingle Roof