Logo of Clayton Restoration Company

Clayton Restoration Company

  • 917 S 5th St, St Charles, MO 63301
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Green Roof
  • TPO Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Clayton Restoration Company”?

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Recommended Reviews

Overall Company Rating
Excellent 4.8
Out of 16 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Martha Steele
Dec 7, 2022

You wrote a review for Clayton Restoration Company
3 minutes ago
1.0 star rating
12/7/2022

Our roof was installed in early 2018. We were told we had a 10 year warranty. This summer we had a power outage, the electric cable within the wall, shorted out due to a leak in the roof.
We contacted Tino Garcia the owner of the company who said we only had a 5 year warranty, (information that was disputed by several of his former employees), but that he'd do the right thing and send a crew out to fix the problem, just to give him 2 days, 7 days later when finally reached Tino who said he'd send a crew out. They did come out, however their "repair" failed. Water pours down the interior wall of our home. The interior damage can't be repaired until the roof is fixed.
We have called and texted Tino, numerous times to affect a resolution. He's neither taken nor returned a call.
We filed a complaint with the BBB, but he hasn't responded to them either.
Like Eric B. we spoke to an attorney who said that we certainly have a case, but that a win would mean that Clayton Restoration would do the repair. We would be unable to trust their work.
Our advice, is to run not walk away from them. Zero stars would be an accurate review.

David DeBoer
Sep 2, 2022

Clayton Restoration did a great job on my new roof. I was pleased with Joe's professional, yet friendly approach on dealing with my insurance company to get the process rolling. My wife especially loves the new roof.

Sana Sleem
Sep 1, 2022

It was a pleasure working with Joe from Clayton Restoration. He was very professional and this company changed my roof right away .Joe helped contact the insurance company, helped us file a claim and all the work was done in a timely manner.

Tina Ashbrook
Aug 20, 2022

I love this company joe was wonderful joe helped with everything I got a brand new roof they did wonderful on my roof I refer joe sales 100 percent and this company joe will 100 percent make sure yr taken care of and yr home very friendly and listens were staying with joe and Clayton restoration there going to do my siding and cutters too tks joe alot big mamma and family made my dream come true

Harold Nickens
Aug 2, 2022

Five stars for sure what a great company to work with very friendly knowledgeable and courteous cleaned up well after themselves and even contacted me several times after the job was completed to make sure everything was as I expected Joe was great to work with anytime I had any questions or concerns he instantly got back to me and took care of majority of the insurance BS

Patrick Tomlinson
Jul 25, 2022

We recently had our shingle roof replaced due to storm damage. We have a two storey home in St. Charles. Joe and his team did a great job from beginning to end. Completed everything as agreed in a professional and friendly manner. Highly recommendable.

Kaya Ann
Jul 22, 2022

Joe Saenz was the most professional salesperson I have dealt with in years. He contacted our insurance company for us and guided us through the entire process. He was honest about how much our new roof would cost and met our insurance adjusters at our home to help them review the damage. After the adjusters left, he scheduled our roof replacement very quickly the same week. The roofers arrived and were very quiet and respectful of our property. Our roof was complete in one day and clean up was immaculate. I walked our property after they finished and could not even find one nail or piece of old shingle. I would highly recommend Clayton Restoration for any home repair they perform.

John
Jun 17, 2022

I originally contacted Clayton Restoration because they worked on a neighbor's home and were recommended to me. I contacted them and was impressed with the thoroughness of identifying all the wind and hail damage the house received over the past few years. Joe coordinated a claim with my home insurance, and was able to generate a claim for a new roof, gutters, facia, siding repair, and much more (too numerous to list here). I was especially impressed with their overall quality of work.

Yes, I recommend Clayton Restoration!

PeachBrandy&Pepsi
Apr 5, 2022

I would highly recommend Clayton Restoration. Joe and Austin were very personable and friendly. Communication was great. They helped me get a brand new roof and helped me with the best option which was to file a claim with my insurance company which Austin helped to set up. My insurance was super quick to respond and with in a week I had a new roof. I was concerned about the weather, as it is Missouri, but I was reassured that it would simply get rescheduled and no risks would be taken. Turned out weather was perfect and the roofers arrived on time and got the job done in 6 hours. It was very fast and efficient. Joe has gone above and beyond to be of service and taking initiative to help with some other repairs. This new experience of getting a new roof for the first time was less stressful and worrisome thanks to Joe and Austin. I'm very grateful to them.

Patricia Homan
Apr 4, 2022

Austin was a extremely polite and helpful young man. He took care of helping me file claim and met with insurance adjuster. Totally replaced roof and cleaned up work area in one day. Can't say enough good things about this company and Austin. There roofing crew was very professional and polite. Will reccomend to all I know.

Sarah
Dec 29, 2021

The most courteous, knowledgeable, professional company I have used. Explained everything in detail, was honest and highly motivated in keeping us informed and 100% satisfied through out the process. Would definitely use their expertise again and will recommend to others.

Gladis McIntosh
Nov 30, 2021

If anyone is looking for a reliable Roofing company that isn’t going to string you along or make false promises then this is the one. Now I’m a hard cookie to impress but From the start of my insurance claim Joe and Austin made me feel comfortable by communicating with me every step of the way. Thank you Clayton Restoration for all the hard work! You guys have yourself a customer for life

Marge Rice
Nov 30, 2021

I couldn't be more pleased with the work that was done. Austin was great to work with very professional, very down-to-earth did not try to sell me things that I did not need. Everything was done in the time frame that they gave me they cleaned up after themselves. They have called me a couple times just to make sure that I was pleased with the job and to let me know that if I have any issues at all to contact them. I would certainly recommend them to anybody they're a great company to work with. Thank you Austin and Joe.

James Griffin
Nov 24, 2021

Joe, Austin and the rest of Clayton Restoration where both knowledgeable and Honest throughout the whole process. I truly couldn’t believe how affordable, easy and convenient the whole process was. I’ll definitely be using them for my next home projects!

kristal griffin
Nov 23, 2021

Everyone who I spoke with from this company was very friendly and helpful through out the whole process. I was very satisfied with the end result and also with how they cleaned up after. This company is very polite and professional.

Jennifer Kane
Sep 30, 2016

Clayton Restoration did a great job on our new James Hardie siding. Great price, quick work, it was a breeze working with them on our house! I would highly reccomend them to anyone looking for a trustworthy partner for your home improvement projects.

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  • 917 S 5th St, St Charles, MO 63301
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Green Roof
  • TPO Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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