- 1028 Cole St, Enumclaw, WA 98022
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
- Flat Roof
About the Business
What people say about “Citrine NW”?
Customer feedback is mixed regarding Citrine NW, with some praising the professionalism and quality of work, while others express significant dissatisfaction. Many positive reviews highlight the company's prompt communication, efficiency, and the ability to bring renovation ideas to life effectively. However, several negative experiences detail poor workmanship, lack of follow-up, and unresponsiveness, particularly in resolving issues after the initial work was completed. The inconsistent delivery of services and communication issues contribute to a cautious perception of the company overall.
What Users Like The Most
- Will is professional & efficient!
- They are professional, courteous, respectful and do great work.
- Will is responsive and ON TIME.
- He is a really nice guy, super professional and his work is top quality.
- They paid attention to detail and even did extra little work.
What Users Like The Least
- They are not careful with their work and cause more problems than where you started.
- They promised to come back and fix the problem but they never showed up and stopped responding.
- Scott lied about ordering the roof panels; 2 1/2 months later we are still waiting for them.
- The wood was not treated and got overspray on my roof and windows.
- They trimmed my door for no reason and it resulted in a wide gap.
Recommended Reviews
10/10 would recommend for all your home projects! Will is professional & efficient! Thank you again Will, for the great work!
I don't recommend them. They are not careful with their work and cause more problems than where you started. They trimmed my door for no reason and forethought and it resulted in a wide gap. Now rodents can enter my home and it's constantly cold due to lack of insulation. On repeated complaining, their multiple attempts in fixing it failed. I spent lot of money and trips to HomeDepot to try to fix the mess they created. Now I might have to replace the entire door! They promised to come back and fix the problem but they never showed up and stopped responding to my texts / calls. Never pay them in full until you are satisfied with the job! I do give them credit for fixing my original problem with the floors though but I wish hired someone more professional and knows what they are doing.
Citrine just converted my 1992 "master bath" into a true Master bathroom! They are professional, courteous, respectful and do great work. They helped us bring an idea to life better than I could've without them. Highly recommend for your next renovation project!
- 1028 Cole St, Enumclaw, WA 98022
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
- Flat Roof