Logo of Chill out insulation

Chill out insulation

  • 22 Roosevelt Ave, Middletown, NY 10940
  • Commercial Roofing
  • Industrial Roofing
  • Financing Available
  • Licensed & Insured
  • Locally Owned & Operated
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Chill Out Insulation, we pride ourselves on our versatility and technical expertise, enabling us to tackle both residential and commercial projects with confidence. Located in Middletown, NY, we specialize in a comprehensive range of services, including roof maintenance, gutter repair, roof water damage repair, and roof cleaning. Our well-coordinated team is equipped to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. We understand that organization and reliability are key to delivering durable, high-quality results. Our commitment to excellence shines through in every project we undertake, reflecting our dedication to providing long-term value for our clients in Middletown and the surrounding regions. Whether you need routine maintenance or extensive repairs, we are here to ensure that your roofing and insulation needs are met with precision and care.

What people say about “Chill out insulation”?

Customer feedback about the service is mixed, with strong contrasts in experiences reported. While some customers praised the professionalism and thoroughness of the service, highlighting effective communication and adherence to quotes, others expressed serious dissatisfaction regarding unfinished work and unprofessional behavior. Issues with delivery timelines and project completion have left some customers feeling frustrated. The communication regarding job expectations appears to be a significant factor in the overall sentiment.

What Users Like The Most

  • Rich was very professional, thorough and very reasonable.
  • I felt immediate results after he insulated my home.
  • He was able to give me good sound advice on some other issues in my home.

What Users Like The Least

  • He showed up and told me that the job I was hiring for would pass inspection but did half the job.
  • He ran me around for a month and a half to get to the job.
  • After not finishing the job, he threatened me and the project.

Recommended Reviews

Overall Company Rating
Average 3.0
Out of 2 reviews
5 stars
4 stars
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1 stars
Show first:
Bret Kelly
May 17, 2023

I'm utterly dissatisfied with the job Rich performed. He showed up and told me that the job I was hiring for would pass inspection. He did half the job and demanded his money. Prior to this he ran me around for a month and a half to get to the job. As a GC on the job and after he gave me a price to complete the project I told him I needed to be compensated for my time and asked him for $200 after completing the job. He agreed. After not finishing the job and being unable to come to an amicable settlement he threatened me and the project. Having no other recourse as the homeowner refused to pay him I them in touch each other that they might resolve the situation. He then proceeded to tell the homeowner that I padded his bill in order to fleece the homeowner out of the $200. I told him when he did the estimate I needed to pass inspection and he promised me it would. He failed to fill in most gaps, no windows were insulated and no fire blocking was done and he considered this project finished and payment was due. We spent quite a few hours finishing up the items before mentioned in order to pass inspection. I've been in the business for 35 years and I have never met someone capable of underperforming and then the defaming me as a GC in order to get $800 out of the homeowner. If I was truly padding the bill why would I have put him in touch with the homeowner and the homeowner in touch with him in order to remedy the situation. I wish there was a way to give him less than one star because that's what he deserves.
Bret Kelly
General Contractor

Omayra Mendez
Feb 12, 2014

February 2014 - After receiving a quote from a local big name vendor, I did not think I could afford this. After meeting Rich, who thoroughly accessed my home. Not only could I afford it but I realized the other company was about to rip me off. I found Rich to be very professional, thorough and very reasonable. As soon as he was done with the job, I felt immediate results. Not only did he insulate my home but he was able to give me good sound advice on some other issues in my home and was actually able to correct some of them. All the while staying within the initial quote. I am extremely pleased with this investment. I would recommend this to anyone and highly recommend hiring Rich.

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137 locals recently requested a quote
  • 22 Roosevelt Ave, Middletown, NY 10940
  • Commercial Roofing
  • Industrial Roofing
  • Financing Available
  • Licensed & Insured
  • Locally Owned & Operated
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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