- 512 E Market St, Aberdeen, WA 98520
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Free Estimates
- Locally Owned & Operated
About the Business
At Chehalis Sheet Metal Heating & AC, we pride ourselves on our versatility and technical expertise in handling a wide range of roofing services. Located in Aberdeen, Washington, we specialize in roof repair, coating, waterproofing, skylight installation, gutter cleaning, and water damage repair. Our well-coordinated team is equipped to manage both residential and commercial projects, ensuring that every job is executed with precision and attention to detail. We understand the complexities involved in roofing projects and are dedicated to delivering durable, high-quality results.
Our commitment to organization and reliability allows us to tackle even the most challenging assignments, providing long-term value for our clients. Whether you need a simple repair or a comprehensive roofing solution, we are here to guide you through the process, ensuring that each project is completed thoroughly and efficiently.
What people say about “Chehalis Sheet Metal Heating & AC”?
Customer feedback presents a mixed perception of the company, with some praising the service while others express significant dissatisfaction. Positive reviews highlight the helpfulness and honesty of the staff, with commendations for the overall experience. However, negative feedback indicates issues with communication and follow-through, particularly concerning scheduling and service delivery. These serious concerns suggest that while there are positive aspects to the company, critical improvements are needed in customer service and communication.
What Users Like The Most
- Had a great experience with CSM.
- Can't express my gratitude for all the help I received from them.
- Honest reputable company.
- Highly recommend them.
What Users Like The Least
- The people answering the phone were so helpful but the follow-up was poor.
- They recommended putting wood on top of the existing metal roof and didn't address the leak properly.
- Significant dissatisfaction with communication and scheduling.
Recommended Reviews
Had a great experience with CSM. Can't express my gratitude for all the help I received from them. Honest reputable company. Highly recommend them.
My husband and I are in the process of buying a house and I was recommended to try calling Chehalis Sheet Metal to get a free quote on a metal roof repair by the Roof Doctor. See on our soon to be home it has a detached garage with a metal roof that our inspector found was leaking and needed a repair. At first the people answering the phone were so helpful and just needed the current home buyers to call and give permission for them to come look at the roof. Once all was lined up with scheduling they finally went out last Wednesday. They recommended putting wood on top of the existing metal roof and then a composition roof on top of the wood. THIS is NEVER done. Our realtor called to find out why they would suggest this and on the first phone call was told “we would never tell someone to do that.” When our relator called to follow up after the estimator returned she was told that the metal roof had failed and the garage did need a whole roof. Also, the company told our realtor that in the morning there would be a report on what failed. Guess what? There was no report, just an estimate for a new roof.
Then, we also find out that the estimator arrived in a car without a ladder and never actually got on the roof at all. After having other professionals look at the roof, it was discovered our inspector was right in his guess that some bolts just needed to be replaced. Not sure who they were trying to take advantage of, first time home buyers or the sellers of the home, but I am disgusted by the whole situation. Even if they have us a report, I wouldn’t of trusted it since they never got on the roof and contradicted themselves too many times. DO NOT USE.
- 512 E Market St, Aberdeen, WA 98520
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Free Estimates
- Locally Owned & Operated
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Chehalis Sheet Metal Heating & Cooling & Roofing offers free estimates.
2. Are warranties offered by the company?
Manufacturer warranties are available for their products.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
They have an A+ rating from the Better Business Bureau (BBB).
1. What services does the company offer?
They offer commercial and residential installation and maintenance of sheet metal heating/AC systems, re-roofing, composition shingles, hot asphalt, build-up coatings, single-ply systems, custom sheet metal fabrication, flashing/cap metal, and colored metal roofing.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
Yes, they provide emergency services.
4. Does the company offer eco-friendly accreditations?
No information found.