Charista Construction Services Inc.

Good 4.3 (6 reviews)

38 Harkness Ave, East Longmeadow, MA 01028
Industrial Roofing
Residential Roofing
Locally Owned & Operated
Metal Roof
Slate Roof

Website www.charistaconstruction.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Charista Construction Services Inc., we specialize in delivering a comprehensive range of roofing solutions, including roof replacement, inspection, and repair, as well as attic and soffit services. Our expertise extends to both residential and commercial projects, allowing us to tackle complex assignments with precision and care. Based in East Longmeadow, Massachusetts, we proudly serve the surrounding areas, ensuring that each project reflects our commitment to durability and high-quality results. Our well-coordinated team is dedicated to maintaining organization and attention to detail throughout every phase of your project. From initial inspections to the final touches, we focus on providing thorough and reliable service that meets the unique needs of our clients. With a strong emphasis on project coordination, we ensure that even the most intricate jobs are completed seamlessly, delivering long-term value and peace of mind.

What people say about “Charista Construction Services Inc.”?

Customer feedback is mixed regarding the service provided by the company. While several reviews highlight positive experiences with responsive and professional teams delivering high-quality work on home projects, there are significant concerns about past practices, particularly regarding trust and transparency. One review notes a severe disappointment related to the company's handling of issues after a natural disaster, indicating a troubling history. Communication and reliability appear to be strong points for the company, but the lingering doubts from past customers impact the overall sentiment.

What Users Like The Most

Joe and his team are responsive, kind, professional, and thorough.
The guys doing the work were professional, worked efficiently and the place was spotless when they were done.
They were affordable and very professional and the best part was they were here when they said they would be!
Fantastic response to job inquiry. Very polite office staff and great quality workmanship.

What Users Like The Least

They took advantage of our desperation after the unexpected tornado.
They only hid issues like painting over problems.
I hope that they've improved and kept their promises to new customers.

Services: Roof Replacement Roof Inspection Roof Deck Repair Roof Gutter Repair Roof Leak Repair Attic inspection Soffit Repair Slate Roof Repair

Recommended Reviews

Overall Company Rating

Good 4.3

Out of 6 reviews

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Zieda Concord

Google review

Nov 10, 2024

This company stated they would help my family after the 2011 tornado. However, they only hid issues like painting over problems. We're still struggling to fix our damaged home, partly because we made the mistake of trusting them.
It would be best to choose a company with many positive reviews and visible proof of their work. This way, you can determine if they're trustworthy. They took advantage of our desperation after the unexpected tornado. I deeply hope that they've improved and kept their promises to new customers and replaced the rude and mean workers that they've had in this past.

Melody Joy Paine

Google review

Mar 18, 2024

I have never had contractors that I trusted so fully. Joe and his team are responsive, kind, professional, and thorough. We will absolutely be working with them again in the future!

Alan Levitz

Google review

Jul 31, 2022

Joe and his crew are fantastic. They did a lot of work at my daughters house. Siding,doors,windows,gutters. Very polite and respectful. Always on time. Quality is great. Has since done more work inside. Joe is very responsive and stops by many times to check on things. I would not even get an estimate from anyone else.

Elizabeth Sullivan

Google review

Dec 23, 2019

We used Charista to finish up a few different projects in our house and they did a phenomenal job. The owner went above and beyond to meet all of our needs. The guys doing the work were professional, worked efficiently and the place was spotless when they were done. Beautiful work at a very reasonable price. If you need any work done in your house, you should check them out.

Ian Creswell

Google review

Jul 17, 2018

We used Charista to renovate our bathroom recently. The were awesome! Our daughter says she feels like she's in a bathroom in a fancy hotel now! They were affordable and very professional and the best part was they were here when they said they would be!