- 4920 Niagara Rd # 207, College Park, MD 20740
- Industrial Roofing
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
- Slate Roof
About the Business
What people say about “Champion Home Improvements, LLC.”?
Customer feedback on Champion Home Improvements LLC reflects a mix of satisfaction and frustration. Many reviewers highlight the quality of work and professionalism of the installation crews, noting that they were courteous, informative, and provided excellent results. However, several negative experiences emphasize significant delays, poor communication, and issues with project management, particularly concerning inspections and adherence to specifications. While some customers express a willingness to recommend the company based on successful projects, the serious complaints regarding delays and failures to meet standards notably impact the overall perception.
What Users Like The Most
- The Champion Home Improvement team actually did all the work while we were out of town. They kept us informed throughout the process.
- The quality of the install was commensurate with the quality of their product.
- The crew was very courteous and very thorough in all aspects of the installation.
- The wonderful woman I spoke to was very kind and informative.
- These guys are pros, and their price is reasonable as well.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
We found Champion Home Improvements LLC through researching online. Our goal was to replace our broken chain link fence with a wooden fence. We met with Alexander, who walked us through the process and provided a quote. We were provided a reasonable price with a fence that met our needs. The Champion Home Improvement team actually did all the work while we were out of town. They kept us informed throughout the process and we came back to a beautiful new fence , exactly as described and promised. We would definitely use this company for future work and would recommend them to my friends and family.
Once they started work they were excellent, but it took 7 months to get the paperwork in order before they started working. I was very happy with the crew that did the work and with the results.
If I could give this company a 0, I would. This project took much longer than expected because the deck kept failing inspection, among other things. 1) The materials guy and the contractor got into a "disagreement" in front of me (how professional is that?!). 2) The lack of communication on their end. I had to keep calling my sales rep asking what are next steps. 3) The plans that were submitted to the county, wasn't the deck they built. 4) My deck has failed inspection since March 24. I have about 8 red slips. 5) They seriously thought that I was going to be ok with crooked posts and then gave excuses on why the posts were crooked. 6) It took them WEEKS to get whatever needed to be fixed according to the Inspector. 7) Some days, I would sit around waiting for the Inspector to come to my house because my sales rep informed me the Inspector needed to review the deck from above. When what I thought the Inspector didn't show, NOBODY called to give me an update.
Because of the lack of communication, professionalism, and everything else, I will NEVER use this company again.
Company Locations
Branch Offices
- 4920 Niagara Rd # 207, College Park, MD 20740
- Industrial Roofing
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
- Slate Roof