Castile Roofing - Phoenix, AZ

Roof repair was completed as quoted. Repair was completed in a professional manner and installer was quick to identify what needed to be done and had the proper supplies and tools to complete task. Before and after pictures helped demonstrate completion of repair.

Comment not related to statement above.
Since I was not available for final completion of repair I was unable to verify if 4 tiles that had cracks were repaired or replaced. I had discussed this during the quote process. Since there was a cement grout before the repair if that needed to be done again.

Amazing work done done by their top-notch roofer Chris. Sealed the leaks and straightened out the loose tiles and used a very cool colored caulk on the mud caps that matches the color of my house. Well done Chris and Castile Roofing
.Super- friendly and Professional. Thank you

Home Inspector identified stains on eaves after recent heavy rain. Recommended an expert inspect for leaks. Alex (manager) was very courteous and made me feel very comfortable about their inspection process. Their technician Chris inspected the roof and repaired flashing. He was very kind and honest with his inspection in which he detected no leaks. This company has INTEGRITY with TRUST!

Very professional company covering Arrowhead region in the west valley. They stand by their work and do not try to gouge the customers for badly needed repairs. When the leaky roof was repaired in the summer, Castille Roofing did a partial repair where the source of the leak came from. However, over the Christmas holiday we received driving rain which caused more leaking in the same section. They gave us full credit for the work done in the summer and redid the repair work and covered a larger area. We were very grateful that they responded within a week of the new leaking even during the holiday season. All work is guaranteed and pictures of the repair were provided.

If you want exceptional customer service then Castile Roofing is the company for you. Alex is so responsive, professional, and friendly. He and Alfonso promptly and honestly answered every question I had and were very thoughtful about doing it affordably. I have been searching far and wide for a company to repair termite damage on the trusses in my attic with no success. Castile Roofing was the first company to send someone out to assess and repair the damage. Chris was friendly, professional and knowledgeable, and even went above and beyond to inspect and repair other issues on my roof. They even sent me pictures of the repairs they made. So hard to find a good honest company that provides this kind of customer service.

Very happy with our service! Chris and Alex were very professional and easy to work with. We received a second opinion from Castile based on a quote we received from a competitor and Chris was 100% up front and honest and saved our family money and time. We really appreciated that. Chris arrived early and the quality of the roof repair was top notch! I would recommend this company to any one of my friends and family. Really happy we found Castile.

This was a Fantastic experience from start to finish. We had several roofing companies come out to give us estimates and tried to talk us into their more expensive products and time frames were 9-12 weeks. We got in touch with Castiler Roofing and spoke with Alex who pulled satellite as we were on the phone and was able to look at our patio roof and give me a real time quote on the phone. He let me know they could have this done in one day and that it would be a week out and he would call me. He followed up with pictures of a similar home/job they did and called me the day he said he would to tell me that his guys would be out the next day. Yonathan and his crew showed up, got their materials, and got everything done. They were unbelievably professional and explained what they were doing, made recommendations for what really needed to be done and worked the entire day getting everything done. It was a GREAT job, exactly what we needed, and the guys cleaned everything before they left. Alex and Yonathan were both very knowledgeable, professional, and did exactly what they said they were going to do. They really listened to what I was asking them for and delivered. The next day after working with Alex was amazing getting our roof inspection report and invoices. I would recommend this company hands down and plan on working with them in the future.

Chris and Alex were very responsive to our needs for a small roof repair. I would definitely recommend them to anyone in need of any work on the roof. Large or small.

We had a situation and needed to have someone to repair our roof right away. We called, explained our situation to Alex and he assured us he would send someone out the very next day. The next morning Chris called to let us know he was on his way and arrived to us by 8:00 am. Chris was awesome. He was very thorough and took the time to explain what needed to be done. He put our mind at ease especially after telling us he had all the materials needed and would do the job right away. He gave us a price which was fair and reasonable. Chris was experienced and professional. I recommend this company and am giving them 5 stars. From start to finish they made this a painless process. Thank you Alex, Chris and Castile Roofing.

file:///var/mobile/Library/SMS/Attachments/8c/12/AD6592F6-3244-4636-9191-50EB32AA3739/IMG_0740.HEIC

They came out and fixed the roof within a few days. Chris was awesome and the owner Alex was very kind and flexible on payments. I’ll definitely call them again if we need anything done. I highly recommend them.

I was out of town when I was notified by my wife about a leak in our roof. Unfortunately it was a Sunday, and knew I would not get someone to come out right away. I did however place an inquiry online and Alex responded the very next day. He not only called me, but followed up with an email with what more than likely was going on based on their vast experience working on roofs with solar panels.

Within a few days, we had a great guy by the name of Chris come to the home. He called prior to coming which was helpful as to make sure he wasn't missed. While there Chris was courteous and professional. He spoke to my mother in law and explained what he needed to do. I also got a call from Alex to go over the exact details.

I approved the work and Chris got right to work. He was quick, clean, and knew what he was doing. I was relieved to see that I was working with an honest and professional company. The quote that was sent to me prior to them even coming out was spot on. They didn't try to oversell me, but just give my family and I, peace of mind.

I normally would say I would do business again with Castile, but I hope I don't have any more roof issues. I would however give them 5 STARS and recommend them to anyone needing roof work.

Rick Sanchez

Castile Roofing did a great job on my roof! Chris completed a roof repair after I moved into my new home. He was responsive, on time, accommodating to my schedule, friendly, knowledgeable and professional. Alex over the phone was great on getting everything finalized. Wonderful company, would do business with them again! Highly recommended!

I’ve had a great experience with Castile Roofing and Chris and Alfonso. Chris was extremely communicative, extremely pleasant to work with, arrived on time, shared photos of work real time and provided quality service.

I am really thankful for Castile Roofing. They’re responsive, professional and give the best consulting and advice for the situation.

(Realtor Review) I was notified on Friday evening just before a holiday weekend that the roof needed to have an inspection done in order for the appraisal to be finalized. Not only was this a holiday weekend but we were set to close the following Tuesday. I called a few roofing companies and while some did answer no one had anyone available. Alfonso with Castile Roofing called me back and was able to get my request to his guy Don. First thing Sunday morning Don was on location going over the roof as well as getting into the attic. The photographs that Don took were very thorough, he did find a few needed repairs but was able to complete them right away. Alfonso was able to get me the roof certification that he knew would be needed by the lender. Overall I was 100% satisfied with the service I received from Alfonso and Don and will 100% be referring their company to any of my clients that need an inspection.

Chris was fantastic! Arrived late afternoon, I’m sure after a very long day which we very much appreciated. Chris Accessed the situation, diagnosed and resolved!
He’s a keeper!

These guys know their stuff. Very kind and informational on the phone. Didn’t try to up sell, just told the truth and made my decision very easy. We are lucky to have a business of this caliber. Thank you!

I have worked with Castile Roofing twice. Both times required me to provide oversight. When the incorrect color was installed, I had to call and they replaced the roof. When they left my bare roof uncovered during a rainstorm, I had to call for them to put up a tarp. When the interior of my house was damaged from the rain, I had to demand that they help.

They have now made efforts to get me squared away. The new roof looks good and hopefully every thing works out.

I have needed a roof on my shop for years, it filled up with water every time it rained. I didn't have the money to replace it but couldn't go any longer with it the way it was. I used Castile Roofing because they we the cheapest contractor I could find. Being they were cheaper than everyone else I expected a half way decent job but I never expected them to perform the way they did. Fantastic job guys! you were on schedule and it looks awesome! Thank you Saul!

Great company. They came out while it was raining two weeks ago and were able to tell what needs to be fix once roof dried. They fix the leak and the price was reasonable. Will call them again if I ever need them again. Thank You Castile Roofing.

We moved into a new home and with the monsoon season hitting us this summer there was a leak in our roof. From the first conversation with this company I knew they were extremely knowledgeable and experienced. They came out that same day and took care of us at an affordable rate and they guarantee their work. Other roofing companies were going to have us wait a week out and with the storms rolling in that was unacceptable. I would highly recommend Castile Roofing and would have no problem calling them again should we need them!!

Lenin and Alfonso were kind, prompt, and the work completed was thorough and affordable! Will use Castile roofing for any future repairs.

We had great experience with Lenin. He repaired water drain canal and the leak on the roof. He is very nice, punctual and charged reasonable price. We didn't feel any inconvinience while he was working on the roof. We are going to have him for installing the gutters too. We highly recommend him.

Lenin promptly came out to fix my roof. A true professional, smart, timely, knowledgable. The work was good. I referred him to my sister.