Carter & Sons Roofers LLC - Pegram, TN

I recently had a new roof and gutters put on my house. The team did an outstanding job—they arrived right when they said they would. The roofing crew was fast, efficient, and made sure to clean up everything when they finished. They worked hard all day, removing two layers of old shingles the first day and installing the new roof the next. On the third day, just a little finishing work was needed. The next week, the gutter and downspout crew came and quickly replaced the old ones with new ones, leaving no mess behind. Nathan was always available to answer my questions. The work was excellent, and the price was very fair.

carter & sons roofers llc did a fantastic job for us. they put on our new roof a while back and gave us one of the best prices around. recently, we noticed a slow leak by our front door. turns out, a piece of flashing was missing. nathan came out right away, fixed the flashing, and even went above and beyond by removing the damaged wall, rebuilding it, redoing the drywall, and painting—way more than we expected. we only asked for the roof repair, but they fixed all the damage at no extra cost and finished quickly. you don’t see customer service like that much these days. we’re very thankful and impressed.

We decided it was time to update our home, and our contractor suggested we might be able to get a new roof as part of the renovation. At first, i wasn’t sure it would work out, because our insurance claim for a roof had been denied before. That’s when carter & sons roofers llc stepped in. Nathan called to schedule a free roof inspection, and during his visit, he found hail damage that we didn’t know about. After the inspection, he handled talking with our insurance company and got our claim approved, so we could finally get a new roof! Everyone was very professional through the whole process. Before the work started, we got a call explaining what would happen step by step. The roofing materials and a dumpster for the old shingles were delivered the day before. On the day of the job, a big crew arrived early in the morning. Jaime was the supervisor and stayed the whole day, taking photos for insurance, answering all my questions, and making sure things ran smoothly. He was really helpful and knew a lot about roofing. The crew worked fast and efficiently, and their teamwork was impressive! Our house isn’t big, but they finished everything by 4pm, and by 4:30 all the debris and the dumpster were gone. The place was so clean that you couldn’t even tell a new roof had just been installed. We are very happy with the service. Everyone we met was professional and on time. Nathan was always quick to respond whenever i had a question, and once the insurance was approved, they scheduled us right away. The workmanship and value are excellent. I feel fortunate that Nathan helped us through the insurance process and made everything so easy. I would recommend their team to anyone needing a new roof. The whole experience was smooth from start to finish!

these guys are great! i'm a masonry contractor, and i ONLY use Carter & Sons Roofers LLC for my projects that need any kind of flashing, roof repair, or similar work. for a long time now, i’ve been sub-contracting roof jobs to them, mostly for flashing and re-shingling chimneys after i restore or rebuild them. believe me, this is not the only thing they can do—they’re real roofing pros! flashing chimneys through the roof is not easy, because water can find any little gap and get inside your house. but they’ve handled lots of chimney flashing for my jobs and i haven’t had a single problem or call back. i definitely can’t say that about other roofing companies i used before. bottom line, these folks are local, they care, they take pride in their work, and they’re very thorough! don’t wait to call if you need roofing help, i always do and will keep doing it!

when i needed a new roof and gutters on my house, i reached out to a bunch of roofing contractors for quotes. this company gave me the best value and was the easiest to work with. they kept me updated throughout the whole process and explained everything step by step. i've worked with other roofers before who didn't spend the time to keep me informed, but duane made sure i always knew what was happening and answered my questions fast. 10/10 would recommend.

i have nothing but praise for nathan with this roofing company. after a big storm, my home had some damage. our insurance adjuster looked at my roof and gutters and said there was no problem. i didn't agree, so i called this roofing company, and that's when i met nathan. he was very professional, thorough, and kind. after his inspection, he found thousands of dollars in damage, not just to my roof, but also to the fascia, gutters, and downspouts. if i hadn't met nathan, my home could have been ruined. i'm grateful for nathan's professionalism and his hard work dealing with my insurance company, making calls on my behalf, and getting them to pay for the repairs. he was always patient answering every call and text. most of all, i appreciate his friendly attitude. this roofing company should be proud to have nathan on their team.

Jaime and his son came out to check our roof after it was damaged in a recent storm and gave us an estimate right away. Before this, every other roofing company we talked to seemed more interested in talking about the insurance deductible than actually helping us with the repairs. This was the first sign of the great service we received. Nathan arrived the next day and fixed our roof. He worked hard, was polite, and made sure all the old shingles and debris were cleaned up and taken away. There are a lot of roofers around, but if you want a team that truly cares about you and your home, look no further.

carter & sons roofers llc helped us through the whole process of getting our new roof, even when supplies were hard to get. the job took a bit longer than we thought, but jaime always listened to our concerns and gave us different options when things didn’t go as planned. it was clear they wanted to make sure we were completely happy with our new roof when it was all finished. we really appreciate their dedication and would definitely recommend them to anyone needing roofing work. we’re also planning to have them handle our gutters soon.

jaime and the experienced team at carter & sons roofers llc did a great job on our home's new rubber membrane roof, even though there was a lot of time pressure. jaime showed excellent professionalism and really listened to what we wanted, including giving us a quick estimate and coming up with a more complicated roof design we asked for. they finished the work on time and we are very happy with how everything turned out. our flat roof used to have a lot of problems with water pooling and leaks, but jaime worked quickly and even brought in experts to help design a slightly pitched roof that looks good and lets water drain better. this new roof gives us peace of mind, looks nice, and helps keep our house warmer in winter and cooler in summer. jaime is creative, knows a lot about roofing, and gives fair prices. we highly recommend this crew for any roofing job.

I couldn't be more pleased with the work Carter & Sons Roofers LLC did on my roof. They finished the whole job in just one day when I thought it would take two. Nathan made sure everything was spotless afterward, even getting under the bushes to pick up debris and nails. Now I can rest easy at night, knowing there won’t be any more leaks. The new charcoal grey shingles look fantastic and make my house look brand new. I highly recommend this company. Very happy and satisfied with the results!

Incredible! I am truly impressed with the roofer I hired in Pegram. When it was time to replace the roof on my house, Duane helped me and my wife through the whole roof installation process. Duane’s professionalism, deep knowledge, and outstanding customer service are the best I’ve seen in the roofing business. He always had answers for us—whether it was recommending the right type of shingles for our home, helping us understand how our solar panels might affect our options, or figuring out the best way to set up solar fan ventilation with just the right amount of passive airflow. His expertise on which radiant barriers work best was also impressive, since not all roofers know so much about energy-efficient roofing. The team handled the insurance paperwork smoothly, too. On installation day, the crew arrived on time, worked carefully, and finished the whole job in just one day. The follow-up was great, including a full inspection by a quality inspector. I highly recommend this roofing company. They are truly outstanding.

wanted to share how grateful i am for having an expert project manager like nathan taking care of my roof! i needed a fast, one-week roof repair because a buyer wanted the roof fixed and we were just a week from closing. nobody else could make it work in that tight timeframe. from the first call, the team was friendly and ready to help with this quick job. nathan was the project lead and kept in touch through every step, from beginning to end. even though i wasn't nearby, they handled all the repairs and helped me meet my closing deadline. i really appreciate their clear communication and great roofing service. great team and work.

I recently had my old roof replaced at my home in Pegram. Nathan was my main contact throughout the whole process, and he was very professional and friendly. He visited my house several times to patiently go over all the roofing options and explain the quote and installation steps. Nathan also has a great, hardworking roofing crew. The work started on the scheduled day early in the morning and the team stayed late to get things done. They returned the next day and came back once more to finish up and make sure everything was cleaned up properly. They did an excellent job making sure the property was tidy, picking up nails and debris multiple times around the yard. The roof installation was completed just as discussed in the quote. Nathan checked in often to make sure everything was going smoothly. The company offers a 10-year labor warranty along with a strong shingle manufacturer warranty, which gives me peace of mind about my new roof. I would definitely recommend Nathan and his team for roofing work.

Look no further! Carter & Sons Roofers LLC recently replaced my flat roof with TPO material. They were professional, detailed, and clearly have a lot of roofing experience. Communication was excellent and their whole crew, especially Duane, did a great job. I highly recommend them. Here’s what happened: After a tree fell on my house in Pegram, I went through three different flat roof replacements. The first two jobs done by other contractors were expensive, took forever, and ended up leaking badly—the roof just looked terrible. A roofing engineer even told me the whole thing needed to be ripped off and redone, since moisture was found under the roof that was only a few months old. Turns out, the wrong materials were used and things were installed the wrong way. Only this company figured out what was wrong and completely redid my roof, fixing all the hidden problems left by the others. The price was fair and the quality is fantastic. They were quick to respond from the very first phone call all the way to the final inspection. Just a great experience—my roofing worries are finally over and I couldn’t be happier!

I recently had some roofing projects done, including gutter repair and installation of new gutters. The quality of the work was excellent, and the pricing seemed fair to me. My main priorities were to ensure the job was done right and to have someone trustworthy around my home and family (I have 4 kids and frequently work out of town). I would feel completely comfortable leaving my children with Nathan for the weekend. You won’t find more honest and kind people in the roofing business. Plus, they deliver outstanding results!

I wanted to share a positive experience I had with a roofing contractor. I hired a team to replace all my old, leaking gutters and install new seamless ones around my two-story home. Their communication was excellent, and they arrived on time as promised. They even went above and beyond to assist me with a few additional issues I was facing. The pricing was fair, too. I really appreciated that they made sure my dogs stayed in the backyard while they worked, which was very important to me. I would definitely recommend them to anyone looking for roofing or gutter services.

I reached out to several roofing contractors for estimates to remove my existing fieldstone chimney down to the roofline and to strip and reroof my entire house. The team from Carter & Sons Roofers LLC was the only one that sent Nathan to meet with me. He actually took measurements and inspected the attic space before discussing the details and materials. All the other companies I contacted just handed me quotes without examining my home. I really appreciated Nathan's thorough approach. I accepted the proposal, and in less than a week, my roof was completed. Jaime prioritized my project because my chimney was leaking, wanting to ensure it was resolved before the next big storm. Even with the early morning snow on the workday, the crew got right to it. In about 4-5 hours, they took down the chimney, framed and patched the roof plywood, stripped off the old materials, and installed a new drip edge, ice and water shield, new boots, new shadow board, and new shingles. They did an outstanding job cleaning up afterward and were very open about the process. Duane, the project manager, shared pictures of the fireplace removal and framing, allowing me to see the work that would be under the roof and ensuring everything met my expectations. It certainly did! While they weren't the cheapest option I found, the quality of their work far exceeded what was promised by other contractors.

This is an amazing roofing company. Duane provided a much better price than other roofers, along with high-quality shingles and added services like painting the rusted chimney cap. The project was quite large, but the crew completed everything in just one day! I really couldn’t have asked for better service. They also connected me with their associate, Jaime, who took wonderful care of our beautiful trees—such a great person to collaborate with. I would say both Duane and Jaime are truly generous. I feel very lucky to have found them.

I had a fantastic experience with a roofing service as I needed two roof repairs. They responded promptly for the first repair and quickly provided an estimate for the second. In the meantime, they protected the damaged areas. After the storm hit shortly after the first repairs, I realized I needed a full roof replacement due to the wind damage, and I was also in the process of selling my house, so I needed everything done fast. They were great to work with, and I highly recommend their services. The pricing was very fair too.

This roofing service is fantastic! They originally put on our roof and handled issues from a storm years ago. While repainting our laundry room, I discovered some water damage around the vent pipe. I checked the attic and noticed the roof and floor near the vent were damp. I reached out for a roof repair estimate. A worker came out to inspect both inside and on the roof. He sealed the areas that should fix the problem. He was attentive to my worries, very courteous, and communicated everything back to the owner. The owner called shortly after to discuss the situation with us. If we encounter any issues after the next rain, I’m encouraged to reach out again. He even wished us a Merry Christmas, which I appreciated. If you need roofing, gutters, or repairs, make sure to contact this service first. We're feeling relieved tonight!

I can’t say enough good things! Over the years, I've worked with several roofing companies, but the team at Carter & Sons Roofers LLC stands out as the most professional, skilled, careful, polite, and friendly crew I've ever encountered. I stopped by a few times to watch, and I was pleasantly surprised to see no loud music, no one distracted by their phones, and no lunch mess left behind. Their expertise and efficiency in removing the old shingles, laying down the underlayment, and securing the new shingles were truly impressive. They are true professionals. Please extend my gratitude to the team for their outstanding work. You’re lucky to have such a fantastic group!

We had a leak in our warehouse roof and needed to replace some panels along with a re-coat. After getting quotes from several companies, I found that the team from Carter & Sons Roofers LLC was the most thorough and offered a fair price. Their detailed quoting process and excellent communication really impressed me. The work was completed on time and done very well. I appreciated seeing Nathan and Duane up there working alongside their crew. They even provided lien waivers before I had to ask for them. I highly recommend reaching out to them if you need roofing work on a commercial building.

I wanted to share an updated review based on my recent experience. After being contacted, I agreed to reschedule for some roofing work. The repairs have been completed, and everything is looking great so far. Nathan, the technician who handled the job, was thorough and a pleasure to work with. I'm really pleased with how everything turned out and appreciate the effort to make things right.

This is a top-notch service. From Nathan as the initial point of contact, to Duane as the owner, to Jaime on-site, I couldn't envision a more seamless process. The removal of the old roof and installation of the new one went smoothly, all within a single day, and the cost was very reasonable. The finished product looks fantastic! They surpassed all others in terms of quality and price when I was conducting my preliminary research. I evaluated around 8 different roofing services before finally settling on this one. I'll be recommending them to anyone in my vicinity or at my workplace who needs a new roof or roof repairs.

I can't express my gratitude enough to Jaime for his tireless efforts. He really took charge, negotiating with the insurance company on my behalf and securing a new roof for my home. That's not all, Jaime also took care of filing a claim that led to the installation of two brand new HVAC systems. He replaced all the gutters and even had his crew give my garage door a fresh coat of paint. My house is looking great, all thanks to Jaime. He's a fantastic professional, and we even ended up becoming friends during the process. I would strongly recommend their roofing services, especially for those with busy schedules like mine. Jaime and his crew, which included Nathan and Duane, took care of everything in a professional and friendly manner. Many thanks to this incredible team for their amazing work. You guys are the best!

The instant my meeting was scheduled with carter & sons roofers llc, I felt a wave of comfort wash over me due to their professional approach and genuine concern for the roof repairs/replacement I required. When I encountered Jaime later, he laid out every possible solution for my roofing needs. He paid numerous visits prior to kick-starting the project, ensuring everything was done according to the codes. The installation of a new roof, along with the coordination for additional porch work, provided me with a sense of relief and security, knowing my house was well-covered for the years ahead. I opted for a standing seam galvalum metal roof for my house and the porches. The result was fantastic! Jaime was very explicit about each step that was to be taken and was always available when I had further inquiries. The team also brought in a trailer for the disposal of the old roofing material. The clean-up was thorough and conducted daily, including a sweep with a magnet for nails, screws, and the like. Once the project was completed, Jaime made a visit to confirm that I was content with the work they had performed. He even took care of submitting the necessary documents for a rebate on my new energy-efficient roof. With his advice and the detailed invoice listing the roof ratings, I am forwarding it to my insurance for an extra 15% discount. I was genuinely impressed by the compassion and professionalism exhibited by the individuals from this company, a standard that every service provider should strive to achieve. It was truly refreshing to be able to rely on a company that was willing to assist a customer every step of the way with the greatest care and empathy, a trait rarely found in today's corporate world. The entire team performed an outstanding and professional job. I am immensely pleased with my new roof and porches. I highly recommend Jaime and his team for their services. They are the go-to choice for roof installations, fixes, and repairs and any other services they might offer in the future. I would definitely engage their services again. Thank you!

Carter & Sons Roofers LLC did a fantastic job replacing my old, leaky roof. The pricing was fair, the team was a breeze to work with, and now my new roof looks stunning! Jaime, the production manager, was consistently on top of schedules and changes, communicating effectively to keep things running smoothly and comfortably. He was kind and considerate throughout the whole process. Nathan, the sales rep, was relatable and went above and beyond to be helpful and accommodating. The crew on site, led by Duane, was polite and respectful, delivering high-quality workmanship despite the challenges of the cold Pegram weather and the steep slope of the roof. When the roof was completed, I had a few minor concerns, so I called them up. First, Nathan came to inspect the roof and discuss my concerns. Then, Duane returned and thoroughly reviewed everything with me, explaining it carefully - most of it was about roofing aspects that i had not understood. He even made a few small cosmetic adjustments. Before he left, he reassured me that i could call anytime in the future if i ever had any additional concerns. Since the completion, my roof has braved the stormy winter without a single damage and continues to look flawless. I would recommend them without any hesitation. They are a top-tier roofing company, providing high-quality workmanship and excellent service.

The roofing company in question is simply fantastic! My initial meeting couldn't have gone any smoother. Nathan, the estimator, took the time to educate me about the company's history and the roofing process. He made sure I understood all the options available so I could pick the best products for my house. The order was placed and the roofing materials arrived promptly. Everything was delivered together and the crew was punctual. Before they started, they made sure to ask if I had any concerns. They even laid tarps and put up netting to protect my home and garden. The team worked efficiently and collaboratively. Duane dropped by to ensure everything was going as planned and was pleased to see the smooth progress. I must commend the crew for their work ethic - they didn't idle around, instead, they worked diligently until the job was done and everything was cleaned up. The following day, Jaime and Nathan came over to install my gutters. They were very thorough, inspecting everything before starting the installation. This team was courteous and highly efficient. They tidied up after the installation and made sure I was happy with everything. The final result is simply stunning! I am highly satisfied with the service provided by this roofing company and I would strongly recommend them to anyone in need of a roofer.

Cheers to Carter & Sons Roofers LLC for installing an impressive metal roof on my property. The guys, including nathan and jaime, were top-notch and very knowledgeable about the latest roofing technology. This made a real difference compared to other roofers who only stick to traditional methods. They also assisted me a lot in getting the permit in Pegram, which took half a year but was totally worth it for the metal roof my wife and i had always dreamt of. Special appreciation to duane, who kept me updated throughout the process.

carter & sons roofers llc was absolutely fantastic to collaborate with, from the initial phone call to the final completion. they expertly handled the roofing trim and guttering of our entire house, even going above and beyond to add some extra decorative trim around our front door and bay window. nathan, jaime, duane, and their team were courteous and straightforward to work with. they were also willing to assist us with additional tasks that came up during the process. they ended up replacing plywood around our house, installing two new doors and frames, and doing weatherproofing. the quality of their work was exceptional. my spouse and i couldn't be more satisfied with the final results. the pictures truly do the talking. (please ignore the fact that i am still in the process of painting the windows white).

Completely first-rate. Prompt, effective, and reasonably charged, Nathan and his crew truly outdid themselves, making the typically stressful experience of a roof leak a breeze. Nathan is extremely professional and quick to respond. Update: Nathan and the crew have maintained their excellent service as I've enlisted their help for other projects, including another roof patch, gutter cleaning, and fixing a damaged ceiling. The work done by Carter & Sons Roofers LLC is flawless, always on schedule, and priced fairly. As previously stated, they are consistently professional and reliable.

Carter & Sons Roofers LLC delivered exceptional service in tackling our roofing challenges. Our 31-year-old home had a leak below a skylight. Nathan quickly got back to us when we reached out and was there the following day to give us a quote and cover the leak with a tarp. In just a week, our home was fitted with a brand new roof and three new skylights. Throughout the two-day process of removing the old roofing layers and installing new tiles, Nathan and his crew were professional, diligent, friendly, and respectful. Nathan was an excellent communicator. He shared photos he took from the top of our roof and thoroughly explained the necessary work. He offered us advice on our chimney work to help us save money. Nathan took the time to answer all our queries and prepared us for the potentially disruptive event, allowing us to maintain our daily routine during the two days of work on our home. The craftsmanship and teamwork from Nathan's crew were outstanding. Our neighbor, who has a deep understanding of roofing, was highly impressed with the quality of the job done by Carter & Sons Roofers LLC. Our home has a complex roof line which used to always leak during heavy rainstorms. However, just two days after the new skylights and roof were installed, we had over two inches of rain, and there was no sign of any leaks. This was a first in more than 30 years! Nathan’s team has been working together for over four years. This was important to us, given our previous experience with a high turnover rate from our last roofing company, which affected their warranty work. For all these reasons, I firmly believe that Carter & Sons Roofers LLC deserves a stellar review for their exceptional workmanship and customer satisfaction.

Finding a roofer to fix my hail-damaged roof became a breeze after discussing with several neighbors who had their roofs done by the same company. I'm quite new to dealing with home insurance claims, but the project manager, Nathan, guided me through the process and even advocated on my behalf with the insurance company. He worked closely with the insurance field adjustor to ensure that even my skylight, which was initially not included in the claim, was covered. Nathan addressed all my queries and kept me updated on the schedule. The installation crew was punctual, made sure the landscaping was protected, labored until the job was finished, and ensured a thorough cleanup afterward. I truly value the effortless business relationship and the high level of professionalism I encountered.

I've been relying on Carter & Sons Roofers LLC for the past 15 years for maintaining a flat roof and replacing gutters on a building. Here's why I'll keep using their services: They're a family business that puts the customer first. They're punctual when you ask for a quote. They've consistently been truthful, never trying to push unnecessary services like a new roof. Nathan, Jaime, and Duane are professionals who really know their stuff. They provide a reasonable and precise timeline for when the work can be done and offer a competitive price. I've been a property owner since 1981, and i'm glad i found them.

I am more than satisfied with the skill level and professionalism shown by Carter & Sons Roofers LLC. The day I decided to get quotes for my roof repair/replacement, I reached out to 5 different roofing companies. I was pleasantly surprised to get a quick response from Carter & Sons Roofers the very next day! Out of the remaining four, only one got back to me, and that was after waiting for over a month. The other three didn't bother calling at all. This was in the winter, so it's not as if they were swamped with work. Hence, my first impression of a company is based on their reliability even after the payments are made and contracts are signed. In this aspect, Carter & Sons Roofers outperformed all others! They also stayed in constant contact throughout the inspection and quoting process and were punctual when meeting my home insurance adjuster. Their quote was quite reasonable and they use top-quality GAF Products. I was impressed by their timely arrival on the day of the roofing and the expertise of their crew, including nathan, jaime, and duane. They carried out all tasks with great attention to detail, ensuring my landscaping and historic home were well taken care of. I can confidently and wholeheartedly recommend them!

Carter & Sons Roofers LLC is undoubtedly the best roofing company I've ever used. I've been a loyal customer since Duane initially resealed the flat roof section of my home, and they did an outstanding job. More recently, I had a water leak fixed by Nathan, Duane's son. He was quick to respond, came over immediately, and thoroughly repaired the problem area in no time. I recently reached out to them again due to a suspected old water leak, as I'm having my entire home's interior repainted and drywall repairs completed. Nathan came over the next day and conducted a thorough inspection of the concerned area. He applied silicone to the areas and reassured me that the issue was already resolved by the previous owner. Nathan also added extra materials for good measure. Their customer service is exceptional, their professionalism is top-notch, and their pricing is incredibly fair. I can't recommend them enough. UPDATE: We recently had our flat roof sections resealed with a silicone coating. Jaime, the head of the team, came out, inspected our roof, and provided an estimate. The work included power washing all flat roof areas, tearing out and reflashing all three scuppers, removing old roof areas near the scuppers, and resealing all areas. They then applied a base coating, followed by a final layer of the silicone coating. They even replaced the screws in both skylights with longer security screws. After everything was finished, Jaime and Nathan returned to take photos of all the roof areas, allowing us to see the completed project. Their professionalism and respectful manner were truly impressive. The entire crew was meticulous and took the time to explain their work to us. I recommend them to everyone, and I will definitely be using them for all my future roofing needs.

We can't express our satisfaction enough with Duane. He is possibly the most courteous individual on earth! When it comes to his roofing skills, he is a master at communication, his work is swift and of high quality. He ensures follow-up once the task is done. He has addressed our roof issues numerous times (problems with our old shake shingle roof... not fixes of his previous top-notch work :)) and without a doubt, we'll engage Carter & Sons Roofers LLC when the time comes to replace our roof (which is sooner rather than later!). We constantly and consistently recommend Duane. We appreciate Duane for being a reliable partner in Pegram!

Our roof was recently replaced with High Definition Reflector Series Shingles, and the work was superbly executed. The team was extremely efficient and offered competitive pricing. Nathan was responsible for providing a detailed estimate and blueprint of the proposed task. He was very quick in responding to my numerous queries. The operation was highly organized with designated crews for each part of the job. These crews were always punctual, worked diligently, and ensured thorough clean-up before leaving each day. The entire process was streamlined with no time wasted. This is a highly professional roofing service in Pegram that I would strongly endorse.

I was thrilled with the roof installation done by Carter & Sons Roofers LLC. From the outset, Jaime, who came and actually climbed onto the roof to provide us with a quote, impressed us. He was courteous, relaxed, and not at all pushy. He clarified everything and answered all our queries. We had received other estimates, but those people didn't even bother to inspect the roof. Although it took a while to get our shingles in due to the specific type we ordered, we were aware of this. Duane, the project coordinator, contacted me the day before the installation to introduce himself and inform me of their arrival time. They arrived promptly and immediately got to work. Duane was present throughout the process, and I had his number in case I needed to call or text. When an unexpected rainstorm hit, the team promptly covered the roof to protect it and returned first thing the next morning to finish the job. The clean-up job was impressive as well; they left the place so tidy that you wouldn't have known they had been there unless you saw them. Our experience was positive, and we wouldn't hesitate to recommend Carter & Sons Roofers LLC to anyone looking to get a new roof. In fact, we're planning to get our gutters done next, and guess who we'll be calling? Yes, they handle gutters too!

Carter & Sons Roofers LLC are definitely masters of their craft. The entire process, from the initial contact to the final completion of the job, was as streamlined and efficient as one could wish for. In less than three weeks, my home was boasting a top-tier new roof. Every step of the way, Duane was there to assist, from filing the insurance claim to the final sign-off. His communication skills were commendable throughout the process. He even showed his dedication by climbing up on the roof to temporarily fix a leak while we were waiting for the insurance paperwork to go through. The crew, led by Jaime and Nathan, who installed the roof was superior. I've had a few new roofs installed on rental properties, and this crew was by far the fastest and of the highest quality I've ever dealt with, even with the steep incline of my roof. They went the extra mile, repairing areas that were decayed and weren't technically part of the roof's structure! I couldn't be more satisfied as a customer and would undoubtedly engage their services again in the future. You definitely can't go wrong with Carter & Sons Roofers LLC!

The entire team did a stellar job from beginning to end. It all kicked off with a call to schedule a roof inspection following a hail storm that had swept through our neighborhood in Pegram. Jaime arrived at our residence for the inspection and later contacted an insurance adjuster who confirmed the damage and the need for a roof replacement. A few weeks later, Nathan informed us of the delivery date for materials and the installation. On the day of installation, the team arrived and began the process of removing the old roof and installing the new one. The installation was led by Duane and Roger, and it was like watching a well-rehearsed dance. Each member of the team had a specific role and worked in perfect harmony. The roof was completed in about seven to eight hours, and they did an impressive job from start to finish. After a heavy rainfall in our community, I went up to the attic to check for any leaks and was delighted to find none. I called back to express our satisfaction with the work performed. We were pleased with the outstanding job, and our heartfelt thanks go out to the team for their exceptional work.

A friend who had experience with the roofing business following a major storm recommended Carter & Sons Roofers LLC to me. Interestingly, another buddy of mine who owns multiple rental properties also suggested the same company. It was the endorsement from these two long-time locals that led me to them. Among the few companies that took the time to give me a realistic estimate for my roof replacement, Carter & Sons Roofers LLC stood out. Though there was a slight delay in getting the shingles due to supply issues (which was not their fault), once they arrived, Nathan and his team had my roof replaced the very next day. The clean-up job was superb, with all debris removed and no harm done to my plants or rain gutters. Jaime, who enjoys a great reputation in the local roofing scene, ensures top-notch work. I can't recommend them highly enough.

the whole experience with carter & sons roofers llc was excellent from beginning to end. the crew, including duane, nathan, and jaime, were reliable and industrious. they exceeded expectations, ensuring our property in pegram was thoroughly cleaned after the job to prevent any harm from leftover roofing materials to our children. while no one is thrilled about dealing with a leak or needing a roof replacement, they made the entire process as seamless as possible. we were incredibly appreciative of their outstanding customer service and consistent communication throughout. they also had a keen eye for assisting us in selecting the perfect roof color - their design expertise truly impressed us!

I'm absolutely delighted with the work done by this roofer team in Pegram! I had 2 broken skylights that needed replacing, and finding a trustworthy service to do so was a real struggle. After getting a recommendation for a skylight manufacturer, I was directed to this fantastic roofing team. As an older customer, I was treated with respect, honesty, and received high-quality work - something I haven't experienced with other services! The skylight replacement was done brilliantly, promptly, and at the originally quoted price! I can't put into words how grateful I am to the entire team! They truly exemplify how customers should always be treated! A big thank you to Nathan, Jaime, Duane and their crew!

the roofing company did an incredible job. duane and jaime managed all communications with the insurance company, inspectors, and acquired permits for my new roof, skylight, and gutter installation in pegram. they particularly highlighted areas of damage to the adjustors that other companies overlooked. all the necessary materials were on-site the night before the work started. the debris truck showed up promptly early in the morning, followed by a team of ten roofers. by the end of the day, a brand new roof and skylight were installed, and the lawn was meticulously rolled to pick up any dropped fasteners. the gutter installation process was as seamless as the roof's. they fulfilled all their promises in a timely manner and even provided me with contacts for minor jobs that made my home even better. the team's work ethic and dedication were genuinely commendable.

I recently got a new roof along with gutter and downspouts installed by Carter & Sons Roofers LLC. I couldn't be happier with the quality of their work. Nathan was the main point of contact. He came over, listened to what I wanted, climbed on my old roof to inspect it, and then guided me through various options based on his observations. While I didn't adopt all his recommendations, his professional insight on not just the roof, but also the overall condition up there was invaluable. When the crew arrived, it was impressive to see how efficiently they set up and started their work. They resembled a well-coordinated team. They first laid out several 4 x8 plywood sheets on my lawn before positioning any tools, which I found considerate even though the ground was dry. The team also propped plywood sheets against my house as they were doing a tear-off. They then draped tarps from the roof edges downward to prevent any debris from landing in the flower beds. They got to work and finished it promptly, and did several rounds of clean-up to ensure no residual nails or small bits of the old roof were left behind. After they departed, it was nearly impossible to tell they had even been there. While their pricing might not be the cheapest, it is competitive. And I firmly believe that the quality of their work justifies the cost. Overall, I had a positive experience with them in Pegram and I would suggest considering Carter & Sons Roofers LLC for your roofing needs.

Our vintage home was in desperate need of a fresh roof. The team from a certain roofing company performed a comprehensive inspection prior to providing us a quote. Not only did they reshingle the roof, but they also spotted, discussed, and rectified a series of related roofing issues such as decaying fascia boards and a drooping beam in the garage. There were three layers of shingles to be removed and new plywood to be installed underneath. We truly value the dedication and determination of the crew, particularly Duane and Nathan, for working tirelessly to complete the task. They were thoughtful, communicative, and meticulously executed the job. I would strongly recommend their services. Their pricing was also quite reasonable.

Carter & Sons Roofers LLC were fantastic after our home was hit by a recent hailstorm. Jaime was exceptional. He personally liaised with our insurance estimator and got our insurance to cover all the damage. The amount was more than what the insurance was willing to pay, but it was absolutely fair. Insurance companies often want to do the bare minimum, but thanks to Jaime, we got our roof done in one day once the materials were delivered. He ensured the insurance covered additional costs which we might have had to bear out of pocket! Jaime kept us updated throughout the entire process, informing us of what was happening and what the next steps would be. When there was a delay in our shingles delivery due to supply issues, he reached out consistently to keep us informed. His customer service and professionalism were top-notch! Even after the job was completed, Jaime visited our property in Pegram multiple times to make sure we were satisfied and that everything was done correctly. The crew, including Duane and Nathan, was punctual and as professional as Jaime, a true rarity these days. Jaime is a consummate professional and an all-around nice guy. We were extremely satisfied with his customer service. He made dealing with a hail-damaged roof a breeze. He was responsive, courteous, and always kept us in the loop. Thanks Jaime and team!

We simply can't express enough positive things about this roofer and their team. From the project manager, Nathan, to Duane and Jaime who led the teams, and their production coordinator. Their staff truly embodies the essence of customer service. Nathan took the time to understand our roofing issues, explained the materials used, and the procedure for installing a new roof and gutters. The production coordinator kept us well-informed about scheduling and addressed all of our queries. Duane and his team of 10 efficiently removed the old roof and installed the new one in a single day; our property was safeguarded and all debris was cleared. Jaime made a trip to adjust and replace a piece of window trim (on the second floor) that got blown off during a wind storm; not a problem caused by them, but Jaime graciously resolved this issue for us. In our experience, it's rare to come across a roofing company that operates with such integrity and professionalism. We are incredibly thankful for their team and are eager to collaborate with them on other planned projects.

i recently hired a roofer for a complete roof overhaul, including the decking and shingles. nathan was suggested to me by a trusted contractor, so i decided to get in touch. he's as professional as they come, always promptly responding to texts and calls, and is present on-site for a considerable part of the work. there was a minor issue with some ceiling drywall that cracked, but nathan had a team fixing it right away. you wouldn't even notice there was a problem before. he's also liaising with my insurance company to get additional compensation for the old and weather-beaten decking that had to be replaced, which was initially only supposed to be the shingles. now, we have a brand new, up-to-code roof that's safe and looks fantastic too. we chose the solid charcoal shingles, and they significantly enhance the curb appeal of our home.

nathan, the estimator, is a real pro who gave an accurate quote without any surprise costs. duane, the head of the team, along with his crew, is considerate and proficient. The roof looks absolutely stunning. When it's time to redo the siding on my garage in Pegram, they'll be the ones i'll contact first.

I reached out to Carter & Sons Roofers LLC for a roof inspection and Duane was there the very next day. He gave me solid advice on how to deal with my insurance claim. A few days later, we received the estimate and discussed the project, even picking out shingles, all on a Monday. By Tuesday, they had delivered all the necessary materials and by Wednesday, the entire roof had been expertly redone. Duane, Nathan, and Jaime were nothing short of professional and quick to respond to any queries. The roof looks amazing and the price was reasonable. They even cleaned up excellently after the job was done, leaving the place looking spotless. It was an absolute pleasure working with the team in Pegram.

from the initial estimate request call to the final completion of the job with carter & sons roofers llc, the entire process took less than 4 weeks. the team, comprised of professionals like duane, jaime and nathan, displayed outstanding efficiency by removing the old roof shingles and installing new ones in just two days! from the sales representative to the site manager, to the installation crew, everyone was first-rate. we are extremely satisfied and impressed with their work in pegram. we are already planning to contact them again in 20 years for the next replacement!

Nathan and his team were true professionals in the roofing industry. They collaborated with us dedicatedly to install a new roof in Pegram, which was finished on schedule. When we needed a roof inspection for the building we were selling, Nathan was more than willing to come back that same week to offer a thorough inspection report. We confidently suggest their roofing services to our friends and family.

managed to finish the roofing job swiftly, carter & sons roofers llc handled everything from start to end flawlessly. the job was so well done that even my wife hired them for her business a few weeks later. we're likely to hire nathan, jaime, and duane for our personal roofing projects in pegram too.

duane and the team were exceptional from start to finish. duane came to our aid during the holiday season, providing a crucial roof patch in Pegram that ensured a calm and peaceful time for me and my family. His vital role in installing a new roof was equally striking. He made the process simple and carried it out quickly. i would strongly suggest them to anyone requiring roofer services.

Nathan and his crew were fantastic! I required a roof repair and he showed up swiftly to provide me with a quote for the fix. He executed an excellent job and I will definitely engage his services for any future roof repairs in Pegram. Top marks all around!

great crew to collaborate with! nathan and duane made sure communication was top-notch throughout the roof replacement process with carter & sons roofers llc. from aiding me in the first call to the insurance firm to following up after the task was completed to ensure i was satisfied. they accomplished the task in 2 days in pegram, which was amazing! would certainly employ them again!

Carter & Sons Roofers LLC did an exceptional job with their top-notch service. The roof was expertly completed and the cleanup was thoroughly done. Nathan made sure to provide all the essential documents for insurance promptly, ensuring the project was completed smoothly. A big thanks to them for the magnificent roof and superior customer service they provided in Pegram. Highly recommended!

Nathan and his crew at Carter & Sons Roofers LLC did an excellent job repairing the roofs on my two rental properties in Pegram, which had been damaged by a recent storm. They were both efficient and reasonably priced. Nathan's communication throughout the entire process was exceptional, a quality that's hard to come by!