- 111 Northway Rd, Columbia, SC 29201
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Locally Owned & Operated
About the Business
What people say about “Carolina Gold Construction”?
Customer feedback for Carolina Gold Construction leans heavily positive, highlighting their professionalism, effective communication, and quality of work. Many reviewers praised the team's responsiveness and willingness to accommodate changes throughout the project. However, there are notable complaints regarding poor communication after initial contact, with some potential clients reporting no follow-up after consultations. This inconsistency in communication can be a concern for prospective customers. Overall, while the majority of reviews commend the work and customer service, the negative experiences raise caution for new inquiries.
What Users Like The Most
- Cody and his team were a pleasure to work with.
- Cody kept us informed and was very fair and flexible.
- They created a beautiful, stamped concrete for my porch!
- Cody was very responsive and professional!
- Excellent customer service and high quality work!
What Users Like The Least
- I have left several voicemails and text messages, but no one has returned my calls.
- Never showed for their appointment time to come look at our project.
- They had my email though. It took them several days to reply to email.
- We did not hear from them the following week.
- They came out within a few days of us contacting them, but then we did not hear back.
Recommended Reviews
Cody at Carolina Gold and his team were a pleasure to work with. He helped us remodel our back porch. Cody and his team also brought ideas to our vision that we never thought of. The end result was far better than what we had originally envisioned. Cody was patient and worked with us when we changed our minds about details midway through the build. We Couldn’t be happier with our new deck and would definitely call Carolina Gold for our next project.
Update: Some weeks after this build was finished, one of the treated structure beams was starting to warp. Cody suggested we keep an eye on it. The following spring the warping started getting worse. Cody sent out a crew to replace the warped beam with a new one. Cody stands by his word and did not charge me for the repair. Very happy we went with Cody on this project. Thanks Carolina Gold!
Carolina Gold built our new deck and we are very pleased! Cody, the owner is very professional. He kept us informed and was very fair and flexible when unexpected changes came up. The high quality work and great service gave us the results we expected. We truly appreciate Carolina Gold’s commitment on this project. Don’t hesitate to call them, we chose CG after meeting with 4-5 other contractors…it was the absolute right decision!
I contacted them for a quote to add a bathroom to our home. They scheduled a time, and the owner herself came out to meet with me. She spent a good 30 minutes with me, was very knowledgeable, and assured me that I would receive a quote within the next week. Unfortunately, after that visit, she has gone completely dark. I have left several voicemails and text messages, but no one has returned my calls. Very disappointing experience, and sadly, we are moving on to another company.
- 111 Northway Rd, Columbia, SC 29201
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Locally Owned & Operated