Carolina Exteriors

My double door installation along with some other work than needed to be completed was perfectly performed by Roberto and Flavio. Mark and his team did fantastic work

They followed their schedule and only charged what had been agreed upon with a clearly documented, by photograph, change order.

We had a woodpecker destroying the old siding on our house when we decided to go with Carolina Exteriors for the replacement with all cement fiber boards. We're really happy with that decision. Lewis and his crew did a phenomenal job from start to close. Already excited to start the next project with updating our old deck. Living in the woods is so peaceful knowing our house is now teeth and beak-proof.

Andy and his team replaced my front door and back door (both originally wood) with steel doors that look and feel like the originals . They also replaced the window over my kitchen sink where insects used to enter my home. No more insects and I can open the window when grilling indoors. I highly recommend Carolina Exteriors.

Morris West
Cary, NC

Carolina Exteriors made our 17 year old deck look like new, and screened in our back porch with “see through” screening which is a big improvement over what was previously in place. Their staff is very professional and exceptionally courteous. Overall, they exceeded our expectations in all areas and we recommend them highly without any reservations.

We replaced all our masonite siding and rotted trim, installed new sliding glass doors and a side entry door, and replaced a broken window. It was a big project and the team at Carolina Exteriors was fantastic from start to finish.

Andy was exceptional at giving a very detailed estimate and answering many many questions before and after we signed our contract. Lewis was our project manager and provided great communication, answered questions and resolved items of concern quickly. I really liked using the portal/app where Lewis sent daily updates and everything related to the project ( calendar, invoices etc) was in one place. All the workman worked tirelessly and were very respectful of our property.

It was a long project thanks to rain and snow causing delays, but I couldn't be happier with the results! Highly recommend!

Had some interior water damage that was difficult to pin down where the water was infiltrating on 25 year old vinyl siding and windows, so we decided to reside the house to fix the outside problem before repairing the inside damage.

Carolina Exteriors was easy to work with and the job was expertly completed, despite having a week of time interrupted by rain storms and even 3 days due to snow!

We love the new color we chose and our home looks brand new again! Plus any damaged plywood was repaired, our home was properly wrapped with a moisture barrier, and the windows taped this time so the threat of a future water leak has been reduced.

Great to work with and the project manager answered all of my questions along the way.

We have been very happy with Carolina Exteriors and love the end result of their work. Our first contact with the company was with Andy in sales. Andy is incredibly detail oriented, patient, and responsive. We took a lot of time to make decisions as we worked through several design details in the planning phase. He was always readily available to answer questions, visiting our home multiple times to help us feel comfortable before moving forward, and we never felt pressured to do so until we were ready. Lewis was our project manager, and we got to see him daily as the work was being done. Lewis maintained great communication throughout. He was easy to work with, and very responsive to all of our questions. He was attentive and dedicated to the details to ensure things turned out just right. The staff at Carolina Exteriors are just good people and you can feel good about trusting them with your home.

We had a rocky start with communication, but once we had a date the Project Manager contacted us immediately and the crew showed in time, and the work was completed within the agreed timeline. They were professional, and clean - a clean job site says a lot about the crew. We are very happy and pleased with the job. Thank you to your team.

We hired Carolina Exteriors to do the siding on our house. They did a fabulous job. The house feels brand new! The crews that worked on site were courteous, efficient, clean and pleasant. Our project manager, Mark, always kept us posted during the process. I’m thrilled with the work and the process.

Excellent experience getting siding replaced! From working with Kevin on the sales team during the bidding process to working with project manager Mark and his crew, I was both impressed by and pleased with Carolina Exteriors. They have reasonable pricing, high quality work, and they seem like honest, hardworking people. My project was involved hardy plank replacement siding and trim repair and installation on all four walls of my two story townhome. Great company!

We had our bay windows replaced. Kevin Rose was fantastic about walking through the project scoping. No pushy up sale, just expert advice and an ear to our goals. Then the project management team kept us updated of progress. Day of install, the work was done quickly and professionally to high satisfaction. I plan to use them for the next job.

Carolina Exterior replaced the front windows of my house. friendly team, easy to do business with, fair pricing, high quality of Provia windows, outstanding installation,.. Overall experience was great. I would hire them again for complete the back windows, and exterior doors.

Everyone (Andy, Mark, and the sub-contractors) that we met on the team were friendly, professional, and took pride in their work. Thank !

We used Carolina Exteriors a few months ago to redo the siding on our house that was 40 years old. They did an excellent job: the work was done on time, no surprise charges, and the house looks great. All of the crew was professional and efficient, and our project manager, Lewis, was great at communicating everything. I really liked that they use an app to track everything, so you can see all the documents, daily updates on the work with pictures, etc. all in the app.

We feel very lucky to have chosen this company to replace our siding. The job is done beautifully and their staff is amazingly nice and professional! I especially would to thank Kevin, Mark, Flavio and Roberto for their excellent job and smooth communication with me!

Company was superb in quoting, planning and executing the complete reside of my home. Sales team was knowledgeable and were quick to get me a quote. Operations team was great, on top of everything and kept me updated throughout the project. Construction team was insanely efficient and accurate, fun to watch. Everyone I dealt with was very friendly. I would recommend Carolina Exteriors to anyone looking to have siding repaired/replaced.

Two weeks after buying my house, I found that it needed to be completely resided. I was upset because I had had very bad experiences with contractors in this area. I interviewed three major companies in the Triangle. The customer service, value, and quality were outstanding with Carolina Exteriors. The office staff was friendly and informative. Kevin, the sales rep, came out quickly and assessed the house. He thoroughly discussed his findings and answered all questions. The estimate was fair and better than anyone else’s. In addition, their estimate included a chimney, cap, gutters, and a new crawlspace door. Lewis, the project manager visited every day and personally spoke with me. The quality of their work was excellent. I was stopped by neighbors in Audubon Park constantly to tell me how great it looked. This is example of how all businesses should be run.

We had all our Masonite siding replaced with Hardy Siding. These guys are professionally trained, had several recent referrals in my area, and had a good rep. on Better Business Bureau. I recommend them to anyone.

The smoothest experience I've ever had with a contractor. Honest, fair, high quality work. Finished on time and on budget. Had my cedar siding fully replaced with James Hardie siding, love it!

Excellent Project manager and crew! Installed Hardie Plank siding on our home as if it was their own. High quality work!

I had my home totally resided and also a new roof installed by Carolina Exteriors, and I couldn't be happier with the results. I highly recommend Carolina Exteriors with the work they completed on my home. Kevin gave me a complete comprehensive proposal for both jobs and answered all of my questions. He is thorough, knowledgeable, friendly and a pleasure to talk to. Steven supervised the siding job which went off without a hitch, he was also very thoughtful, knowledgeable and managed the various crews who also did a great job. He went above and beyond in making every last detail correct. Lewis supervised the roof job in an equally knowledgeable and professional manner. Hats off the the all the crews (siding, painting, gutter, electrical and roofing) who were all hard-working and professional. Thanks to everyone for making a potentially stressful undertaking into a great experience! I'm so pleased and the house just looks great!

Carolina Exteriors was a pleasure to work with from beginning to end. Starting with Kevin’s visit for quoting to Steven’s project management and communication during the installation to the detailed work of the installers.

Excellent Hardie board installation.
Very very poor double hung french door instalation! After 3 days and up to 3 men working on the door instalation. The doors are not quite right. I the home owner had the old doors removed and the opening prepped for installation still it took them 3 different visits. I know I could have done a better job my self.
One of the same door installers replaced all of the windows too. I asked that he does not return.Though the company set him any ways. The workmanship of this individual is very sloppy and
un professional . I the home owner and the project manager had to go back over this individuals work to correct deficiencies he had made.
The project manager gets 5 stars
Hardie board installers 5 Stars and more
Gutter installation 5 stars
Painter 5 stars and more.
Window installer 1 /2 Star ( I don't think I would have him working and representing my compny).
Carolina Exteriors wanted a honest review. This is an honest review. I am my self am a trades person and take pride in my work because my name is written all over it. I was told a long time ago your remembered by the work that you do. This also applies to the company's I work for too.

We were extremely satisfied with the quality of work, responsiveness, attentiveness, quality of interactions with the project manager Lewis, skillset and professionalism of the team doing the work. The crew had fun while they worked and did a great job taking care of the job site and tidying up each day. If we ever need any other work, we'll certainly start with Carolina Exteriors.

Each of the team members encountered were very professional. The installation team was professional and cleaned the areas where they worked. I was made aware of the status of each phase of the removal and installation process. We also appreciated the online project manager, it allowed us to know about any changes, delays and updates.

Did a great job with our HardiePlank siding installation, along with replacing our gutters and windows. Project manager was very responsive throughout the project.

We are so glad that Carolina Exteriors did our full Hardie Plank install! Guy D'Esterre managed our project; Roberto and his team installed the siding; and Elizabeth Hochstrasser helped with administrative problems. Overall, the most striking aspect of Carolina Exterior's work was their coordinated team effort to provide quality workmanship and customer satisfaction. This team effort included:
- Communication with the customer and fellow team members. Guy, Roberto and Elizabeth were available to us via phone, text and email, to answer questions, iron out problems, and solicit our opinions.
- Careful up-front planning. The contract for our project was the result of an extensive, automated design process.
- Attention to detail. Guy monitored the progress of the project daily, looking for possible hang-ups and ways to improve the final outcome.
- Flexibility. Carolina Exteriors's flexibility enabled them to minimize delays due to weather, supply chain problems, and organizational changes.
- Effective use of automation. Technology was used effectively throughout our project to: provide a project outline with milestones; track daily progress and manage invoices.
Overall, we were impressed with Carolina Exteriors's commitment to their customers - and our house looks great!

We are so happy we hired Carolina Exteriors to replace our windows, siding and gutters. Our project manager, Jeff kept us informed every step of the way and the crews were very professional. We feel like we live in a new home again and couldn't be happier!

We recently had a lot of work done on our house outside, from replacing Masonite siding to Hardie Plank siding, replacing all our windows, installing new crawl space door, painting trim, installing new gutters and getting a new roof. Carolina Exteriors was awesome to work with! They were very efficient, always on time and the communication as excellent. I highly recommend them.

We contracted with Carolina Exteriors for a James Hardie Full Colorplus reside and gutter replacement project. What was sold to us in December of 2020 was not what was delivered by the end of the project in June of 2021.

After a total investment of $30,185, we were to receive a total siding replacement (all siding, corner boards, fascia, soffit, frieze, shingle molding) and gutter replacement on the whole house along with downspouts. You may be thinking, "That is an absurd amount to pay for a siding and gutter project," and yes, you are correct. There are multiple other companies who will do the project at a cheaper price for likely better customer service. We have since discussed this with neighbors and friends and now realized we paid an outlandish price. As they say, hindsight is 20-20.

We experienced three main issues while working with Carolina Exteriors, LLC
.
1 - Poor Communication: After initially closing the deal with a sales member (who could sell potatoes to the Irish), we began the downward trend of a lack of proper communication. The initial issue what when the project would start. After not hearing back when we were originally promised, we reached out for an estimated start date. Then came the crickets. One week before the scheduled project start date we reached out again and had to CC multiple people in the company. We were finally successful at establishing a start date of 4/13. Throughout the project, there was a myriad of miscommunication that fell on the shoulders of us as customers. Quite frankly, we felt like we could have contracted with each of their sub-contractors and gotten the job done at a cheaper and more efficient rate.

2 - Speed of the Project: The project was to be completed within 20 working days. However, it was stated in the contract that working days may not be consecutive due to scheduling of various trades. That detail was a kicker. Living in a construction site from 4/13 to 6/23 was tumultuous to say the least. If one chooses to go through this company, be prepared to expect delays upon delays.

3 - Completion of Original Contract Details: As mentioned, a complete siding replacement and replacement of gutters was agreed to in the original contract and paid for at the requested times. During the sales call and initial inspection, we were sure to point out areas that may be of trouble when construction began. It was assured to us by Carolina Exterior that these items could easily be remedied. It turns out they could not and we received a measly $200 refund out of $30,185 for a set of gutters and downspouts that were not replaced (leaving much to be desired for the aesthetics of the project) and a portion of soffit directly on the house.

We received a request to sign a certificate of completion on 6.21.21 asking us to sign a document that stated, "Customer(s) further certify that Seller has discussed completion of this project and any issues, concerns, complaints, or discrepancies with the governing Contract Document a nd/or project workmanship have been resolved to customer(s) satisfaction." We replied with our concerns and have not received any response.

After believing what would be provided for the hefty price tag, we are immensely dissatisfied with the process and outcome of this project. I recommend individuals to get multiple quotes prior to conducting work with Carolina Exteriors. Their sales tactics and discrepancies with the governing contract leave much to be desired.

Update - after collaboration with the owner, the remaining soffit replacement and gutter downspout replacement were finished.

Update: engineer’s review showed that several roofs required repair. Carolina Exteriors refused to do the work. Baker Roofing completed the repairs. DON’T USE CAROLINA EXTERIORS. Dishonest and once the job is completed, you’ll never be able to reach them again.
Update: I’ve called this company several times. I missed one of their calls right after this post, but despite leaving messages, they haven’t called back. I live in a community that used them for roofs; they installed more than 40 roofs. So, they know exactly who is complaining and again have chosen not to contact our management company.
They are in possession of my Better Business Bureau review and have my contact info from that interaction as well. #lipservice

DO NOT USE THIS COMPANY. We used Carolina Exteriors to replace our roof. That was a big mistake. The project progressed and it was completed on time. Once the project was completed, however, our fears came to pass. Carolina Exteriors absolved themselves of responsibility for leaks. Their knee jerk reaction was to disassociate themselves from their mistakes. They will show you awards from various manufacturers, but don't let that sway you. The least we would've expected was for them to correct their mistakes, but they didn't. Go with a company that will take pride in their work and will live up to their mistakes. Mistakes happen in every project; that's not the issue. Lying and deflecting was their post construction strategy, and that is the issue.
Responding to the owner's email - my home was part of a larger project. You had your chance to make things right. We're getting an engineer to objectively assess the issues.

The crew arrived on time, and finished on time. They did a great job with quality materials and cleaned up after themselves. What was most appreciated was the daily blog we received with updates and pictures of the daily progress. A thoroughly modern company!

Replaced old masonite siding with hardiplank and replace old gutters with new black gutters. Their quality of work was excellent as it looks like a new house. The project manager was very responsive to our needs.

From design to installation and finish, my house siding project is now a neighborhood show case. Thank you Chad Tyner and Jeff Harrison for you professionalism, guidance, patience and support. I love my new house look. New shutters, outdoor lamps, gutters and down sprouts. Beautiful!

Carolina exteriors worked with us on multiple projects. We are VERY pleased with the work they did to transform the appearance of our house.

Excellent quality and professionalism. Very pleased with hardie siding installation. Met and exceeded our expectations. Have already recommended Carolina Exteriors to neighbors. Great job

We had a new roof installed by Carolina Exteriors and are very happy with it. We had just bought the house and received quotes from several different companies, but it was the process and the customer service that won us over for Carolina Exteriors. We live at the end of a cul de sac and love coming home and seeing our new roof every day! Bonus points for finishing in one day :)

Full exterior siding replacement, roof replacement, paint, shutter addition. Project management and sales experience were top notch. PM experience was especially high quality. There were a few issues with subcontracted vendors, but the CE PM was professional , courteous, and managed concerns beautifully. This was nit the first work CE has done on our house, and will definitely not be the last!

This is our 3rd experience with Carolina Exteriors Plus and we had our 6 month old roof / gutters / guards replaced due to Hail damage that happened in November 2019. Our experience was first class again from Clifton meeting on site to review scope of work and Lewis again being the project manager.

There was only 1 minor punch out item that happened while the gutter work took place and that is being addressed this week. It's been amazing to watch this company grow so much from working with them at our first project in 2016.

We wish you guys nothing but success in the future for years to come and keep doing great work for people. I hope we don't need anymore work in the future at our new house but if we do Clifton and his team will be the first person we call!

Kirby & Tara Lee

Clifton, Wes and the whole team at Carolina Exteriors Plus truly exemplifies what it means to hand over your dreams and sit back and watch those dreams become reality. Amazing company with exceptional attention to detail and customer service.

I was extremely impressed by the quality of service I received from Carolina Exteriors. Clifton and his team were responsive and went over and beyond the expectations I had. My home is absolutely beautiful because of their hard work and dedication. I would highly recommend Carolina Exteriors for your home improvements.

Having the roof replaced went very smoothly with Carolina Exteriors. The design consultant, Kevin, was very helpful in explanning the options and suggestions. Jeff over saw the project and was very communicative. Everything stayed on schedule except for a pause for weather. The crew worked extremely hard and seemed to be continously working. Always made sure things were cleaned up enough to get out overnight or fully cleaned if they were gone for weather or weekend. Everyone at Carolina Exteriors has been helpful and responsive.

We had Carolina Exteriors replace our roof, gutters, 2 exterior doors, a decent amount of siding, and do exterior painting. I am happy with the work done, but the best reason to work with Carolina Exteriors is the fact that they communicate well throughout the entire process. The contract will list in detail everything that is included, and why certain upgraded materials are recommended. Our project manager, Lewis, gave us regular updates throughout the project so we always knew when workers would be here and what work would get done. There was a considerable delay at the supplier (due to Covid-19) for one of our door/window combinations. The fact that we were kept up-to-date about status throughout the delay made it much easier to deal with. Everyone here working was polite, and the work site was cleaned up after every day of work. I would work with Carolina Exteriors again in the future.

Carolina Exteriors replaced our old Masonite siding with Hardiplank siding. They also replaced all of our windows and installed new gutters with gutter guards. The house looks great! Communication, in the beginning, was severely lacking with the production manager. He was unresponsive and that was frustrating. It improved greatly once the job started. Our project manager was onsite every day and provided daily updates. Any concerns were addressed quickly. I would and have recommended them to others.

Did a fantastic job replacing wood trim around the exterior of our home and the installation of new gutters. Super professional, responsive, and great to work with. Looking forward to working with them again in the future.

My family and I decided to go with Carolina exteriors in March right after the covid 19 outbreak. They first came to my house and took pictures and then asked me for a date to talk about plans and prices via zoom. We did about 4 zooms as my mother and husband had different availability and they were more than happy to accommodate this! The owner even sat in the meetings as well. We were than given a date in July and from when they started to when they finished, they did great work. They crews were great and professional. It was easy to communicate with them as well.
Thank you for our new siding, painting, and gutters because our house looks like new construction!!

Exceptional craftsmanship and quality! Very pleased, with my exterior sliding replacement remodel. Carolina Exteriors is committed timely client communication throughout the process.

We hired Carolina Exteriors to replace the siding, doors, and windows in our home. We cannot say enough about the service and professionalism of all involved in the work. We received a report daily from our Project Manger, Guy, which included pictures of work completed. We were always kept in the loop regarding progress and delays due to weather.

We are very happy and pleased that we went with Carolina Exteriors to do the work. We have received many compliments on our home. We would highly recommend Carolina Exteriors for any services that they provide.

When choosing a siding vendor, you can choose a handy-person to do it and save a few bucks or you can choose professionals that do this every day, have been trained on the exact methodology, and will stand by their workmanship. We are so glad we chose Carolina Exteriors Plus for our house. They let us know of any issues they found promptly and cost to remediate was very reasonable. Daily communication and status updates were very helpful. I would recommend them to anyone looking to get their home refreshed!

I am so thankful I hired this company they were extremely professional I felt in exceptional hands. This was a huge project for me and I was extremely worried about it but the project manager Jeff put me at ease. Jeff kept me updated daily on any issues encountered addressing any concerns immediately. The siding crew, the painters everyone was extremely professional. It seemed like they took such great care of my home as though it was their own. Best decision I made hiring Carolina Exteriors Plus I’m so happy with the way it turned out. My home is envy of the cul-de-sac!!

Sounds like they do great work, but they have a $3500 minimum and the work I need done doesn't meet that. They recommended other businesses, which I appreciated.

Would have loved to do business with them directly though.

Great job! House looks much better than it
did 27 years ago when it was built.
Roofers had to come back and straighten a roof edge, but they did it with no complaints.
I would highly recommend this company to anyone looking for siding, roofing, and gutters.

We recently had new windows installed and Carolina Exteriors did an excellent job. We were very happy with Steven who answered all our questions and was very present throughout the process. The high quality windows were installed by Dave with utmost care for our home. We are extremely pleased with the results!

Carolina Exteriors recently completed a roof replacement on my house.  They did an outstanding job in the full sense of the word; start to finish.  From the moment I contacted them to ask for an estimate everything moved smoothly.  They came and inspected the roof, provided a detailed  cost estimate with everything that they were proposing to do.  After I agreed to their proposal, the owner, Clifton Muckenfuss,  contacted me personally to lay out what the next steps would be and assigned a Project Manager, Jeff Harrison, for the job. Jeff came by the house a few days before the work was to begin and went over what I expect, which teams would be coming out to the house, pretty much every detail of what would be done , when and by whom. The project started on time, everyone was very courteous and professional, work was completed quickly, all the trash was removed and the area completely cleaned.
They did an impressive job, but their customer service and the quick and thorough manner in which they dealt with any issues that arose was perhaps what I found the most satisfying of all. Carolina Exteriors not only did a great job, they stand by their work and are very quick to resolve any issue that may arise at anytime. I wholeheartedly recommend them to anyone needing a roof replacement or other exterior work. I'm not sure what else they do, but I am certain they will provide the same level of professionalism and expertise in an thing they do.

We had a large project done with Carolina Exteriors- wood rot, roof, gutters, front porch rails, new service door, and the exterior house painted. The entire process was seamless, from start to finish. Clifton was great at explaining things and working through the sales process. The bid was fair and accurate, with zero change orders during the project. Our project manager, Lewis, did a super job communicating. He was on sight every day to check in and see how things were going, and followed up daily. The teams that came out to do the the various projects were on time, professional, and the clean up was amazing. The quality of work was so well done that we had zero items on the final walk through "punch list". Everyone was great to work with, and we couldn't be happier with the final results. We've done many interior and exterior remodels/ projects, and this has by far been the easiest and best experience we've ever had. We will definitely use them again!

Project manager did a good job with regular updates on the project. My project was made more difficult because of the amount of rain days that occurred. The crew did a good job of keeping the site clean and free of debris, of getting tools and equipment gathered up each day (they used my garage for staging) and making sure areas were not exposed to weather. These efforts made the delays less detrimental.

My experience with Carolina Exterior was wonderful from start to finish.

My entire home needed to get the masonite siding replaced with hardiplank. Chad was the first person I met that helped me understand the process as well as what were my options for getting my entire siding redone and getting new gutters.

Once they were able to schedule my home for the renovation they connected me with a project manager, Guy. Guy was at my home everyday talking to the workers, informing me of any issues and answering all my questions throughout the process. I also enjoyed the portal that Carolina Exteriors uses for all written communication.

All the workers (siding, painters, gutters, electrician) were very polite and hardworking.

I love my home, the new siding looks amazing and the black gutters was something I didn’t expect to like but I love the most.

Carolina Exteriors put new siding on our whole house. The crew was great and the project manager kept us up to date on the whole process. Our house looks great!

The team at Carolina Exteriors is fantastic. They took extra time to provide a very detailed quote, consult on our options, and answer all of our questions before we hired them for our project. Carolina Exterior's initial quote was very competitive and their responsiveness and attention to detail was the reason we hired them. What a great choice. They provide daily updates through their app on progress and responded to any question we had during the project. The team did a fantastic job on our deck, siding, painting, and staining. They were even responsive to questions and small items after the job was basically done. I would hire them again for our next job, and I recommend you give them a call.

I found Carolina Exteriors Plus (CEP) after the company I normally contract for home repairs (Baker Roofing) quoted me too high for what I needed done. CEP came back with a better offer. The work was for replacing the siding on the back of the house with Hardie plank, new gutters and a new door.

I've never had a company do a job that was perfect and CEP was no exception. From the beginning there were delays to the proposed start date and it had gotten to a point where I was willing to cancel the work since it kept getting pushed back. Communication was also another sore point. They raved that there would always be communication and I would be informed of all things all the time. I had to call, email and text to find out what the status of things were. It was really frustrating.

The last issue that remained with the work was the new door not properly closing. This had to be looked at 3-4 times. I don't understand how a pre-hung door doesn't close right on a new install. To me it wasn't properly leveled but I'm not an expert. The workaround that seems to be working for now was to make the hole for the bolt be lower to accommodate the sagging. It took about a month to get this fixed due to holidays and being short staffed.

There was also an issue with the trim work on the inside of the house for the door. I was not informed that this trim would not be replaced with new trim. Why did they bother replacing the outside trim but not the inside? So now I have a new door with old trim work. Doesn't look as good as it should. Also the caulking for the indoor trim was not done right and I had to remove it and caulk it myself.

Overall CEP will get the job done at a decent price but communication and delays are something they need to improve. I would still consider them for future projects but I would also consider others.

UPDATE - Clifton, the owner, called me and left a voicemail since I was not available at the time. I called back within 30 minutes in the evening time. I left a voicemail as well as no one picked up. That was 2 weeks ago.

We were very pleased with the services provided by Carolina Exteriors Plus and would like to thank all involved for their hard work in updating the exterior of our home. We were especially impressed by the area around the house that was picked up and cleaned daily. Our Project Manager, Lewis, was the glue that kept everything on schedule. He stopped by to check with us daily to see if we had any questions and to give us an update on the work in progress. The house looks great and we highly recommend Carolina Exteriors Plus!

We have been extremely pleased with our experience with Carolina Exteriors Plus. We recently had them install a new front door, and they did an amazing job. The entire team is super friendly, thorough, knowledgeable, and professional. I would highly recommend them to anyone looking to make exterior improvements to their house. We already have them lined up for another project.

Carolina Exteriors Plus completed two jobs for me. I had them reside my daughters house in Apex with HardiPlank and because they did such fantastic work I then had then re-roof and install skylights in my screened in porch. On both jobs the quality of the work was exceptional and they kept me informed every step of the way. Another thing that I really appreciated was while doing my daughter's house they found they did not need to replace some areas of trim and that was taken off the final bill. Very honest and trustworthy! They will be my go-to contractor on any future work I need done.

We just replaced our windows with Carolina Exteriors and they did an incredible job! Professional from start to finish…and had the job done in less than a week. I couldn’t recommend this locally owned & operated company more to anyone looking for an exterior project on their home!

Our initial contact with Carolina Exteriors was with owner and founder Clifton Muckenfuss was fantastic. Clifton is very detailed, organized, and goal oriented and delivers an estimate that uses technology to highlight and convey a clear picture of the project. We had some issues with our scheduling and our first project manager which caused some concern, but Clifton intervened and got another PM for us and a solid start date. The install process was smooth and all aspects of communication are made through their own BuilderTrend portal. Seven months later while preparing the house for listing we completed a home inspection which identified some issues and after two weeks of back and forth emails, texts, and phone messages we were able to get our warrantied work completed. We have learned from large projects that it is best to have a third-party Home Inspector check all work prior to final walkthrough.

EDITED after poor warranty experience: I have been waiting more than 3 weeks to have someone come out and look at leaky siding that is allowing water to pool over our first floor ceiling causing black mold. I provided detailed photos of the issue (from another roofing contractor who was asked for a diagnosis). Until this is resolved, I would be cautious about hiring Carolina Exteriors again.

INITIAL REVIEW at time of Initial Service:
I whole heartedly recommend Carolina Exteriors. My job was extensive siding repair work, and whole painting, which included garage, windows, doors, railings, 3 season room. My biggest issue was my own HOA approval process delay, and it's affect on the scheduled start date.

Carolina Exteriors Differentiators:
- an extremely professional bid, with details, photos of work to be done, expectations of homeowner
- an amazing online portal that provides updates on schedule and tasks, almost daily while work is being performed.
- working from start to finish with few or no gaps.
- Self-inspection of work. They had already caught punch items, usually before I mentioned them.

The followup thank you gift was an unexpected delightful touch, too!

I whole heartedly recommend Carolina Exteriors. My job was extensive siding repair work, and whole painting, which included garage, windows, doors, railings, 3 season room. My biggest issue was my own HOA approval process delay, and it's affect on the scheduled start date.

Carolina Exteriors Differentiators:
- an extremely professional bid, with details, photos of work to be done, expectations of homeowner
- an amazing online portal that provides updates on schedule and tasks, almost daily while work is being performed.
- working from start to finish with few or no gaps.
- Self-inspection of work. They had already caught punch items, usually before I mentioned them.

The followup thank you gift was an unexpected delightful touch, too!

Just had my large roof re-shingled by Carolina Exteriors Plus. I'm thoroughly satisfied with the whole job from Clifton's in-depth initial discussion and proposal, to Lewis' close attention and great communication as project manager, to Phil Avilez's crew's workmanship. I appreciated the modern technology that CEP uses to estimate and to track the project each step of the way. I have never seen a construction crew work harder than this crew. They literally finished the job in half the time that other roofers had estimated. Not only did they work quickly, everything that I see from fit and finish to flashing and caulking looks top notch. I highly recommend giving CEP a look for any of your exterior construction needs!

Update after 2 years. Still completely satisfied with the roofing work from CEP. No problems at all and amazingly no need to call CEP back out for any nits! Just goes to show you the excellent results of doing the job right the first time! Thanks!