- 399 Hualani St Ste 18B, Hilo, HI 96720
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
About the Business
What people say about “Carlson Homes Inc”?
Customer feedback is mixed regarding Carlson Homes. While some reviews praise the quality of work and the integrity of the builder, others express frustration with communication and project management. Issues such as forgotten details and significant cost increases have led to disappointment among certain customers. Additionally, delays during the pandemic further complicated the experience for some clients. Overall, while there are commendable aspects, the negative experiences highlight serious concerns that potential clients should consider.
What Users Like The Most
- Clint's work is absolutely beautiful, and his integrity is impeccable.
- He takes obvious pride in his work, and treats people with respect and honesty.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Clint's work is absolutely beautiful, and his integrity is impeccable. If you're looking for a builder who takes obvious pride in his work, and treats people with respect and honesty, look no further.
Unfortunately Carlson Homes will not be building my dream home.
I had been working with Carlson Homes for over a year. They bid my project and I signed their proposal with enthusiasm 11/19.
A couple of months later I got a call. They forgot two major details in my design. As a result, the cost went up nearly $62k... I understood and accepted the new proposal.
Then COVID hit and everything in my life got put on hold... Nine months or so later I re-engaged with Carlson Homes and gave them the opportunity to re-bid. Of course everything went up in price. I accepted their proposal again.
Very recently I made the 3000 mile move to the island with everything in tow. Then, as we were finalizing the contract documents with Carlson Homes and the Material House, Carlson Homes backed out sighting ..."multiple delays"...
As I've read glowing reviews by others, the most current of which was Aug 2016, I can't help but think something has suffered over the years since 2016 at Carlson Homes. It's not for me to speculate here. I will say that I very much looked forward to Carlson Homes building my dream home.
I have been seriously inconvenienced by them backing out leaving me high & dry, and starting from scratch.
Mahalo for that...
- 399 Hualani St Ste 18B, Hilo, HI 96720
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
- Warranties Offered