- 6807 Enterprise Dr, Louisville, KY 40214
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
About the Business
What people say about “Carlon Roofing & Sheet Metal”?
The majority of customer reviews for Carlon Roofing are overwhelmingly positive, highlighting their exceptional customer service, efficient communication, and prompt delivery of services. Many customers praised Everson and Tommy for their professionalism and attentiveness throughout the roofing process, making the experience smooth and reassuring, especially when dealing with insurance claims. The company's ability to coordinate effectively and address customer inquiries has significantly enhanced their reputation. However, one review pointed out issues with scheduling and communication, which could be a concern for potential customers.
What Users Like The Most
- Everson was patient and informative when walking me through the process.
- They were both very responsive and professional.
- Everson quickly sat down at our kitchen table and could not possibly have been more helpful.
- He was also considerate and prompt when returning our calls.
- Tommy was super attentive to all details and made some major fixes to areas.
What Users Like The Least
- I adjusted and had waited for 3.5 hours after the earliest time they said they might be there.
- The gentleman said he was too busy and needed to reschedule.
- I'm sorry my business wasn't worth an extra 10 minutes.
Recommended Reviews
Had an older roof that was damaged in a storm that was better to go ahead and replace. They sent Everson out to inspect the roof and assess damage, and I filed an insurance claim. Everson was present when the third party insurance inspector was gathering information for the claim which made me feel at ease knowing that someone from the roofing company was also there. Everson was patient and informative when walking me through the process and what to expect because this was my first roof replacement, and I appreciate that level of customer first approach to help me feel at ease. Once the claim was approved, I was scheduled quickly and given my options for material. Roof was completed quickly and within a few days of selecting materials and scheduling. Would use them again in the future if any damage was done.
Loved the customer service from Everson Strain (sales) and Tommy Nuckles (project manager ). They were both very responsive and professional. Roof and gutters look great and price was fair.
Our Louisville, KY neighborhood, including our own home, was hit hard by a very significant hail storm several months ago. Based on the strong personal recommendations of several friends and family members, my wife and I contacted Carlon Roofing.
Within a day, we were contacted by the company’s representative, Everson Strain. Everson quickly sat down at our kitchen table with us, walked us through the entire process and could not possibly have been more helpful and reassuring. He met our insurance adjusters at the house and advised us each step of the way assisting with the required documentation and every other aspect of what would have been a very difficult process without him. Everson is quite young but is also completely sincere and very knowledgeable professionally. He was the best!
We can say the same for the crew chief and each member of the team which Carlon assigned to repair our very significant damage. We will never hesitate to call Carlon again. Great company!
- 6807 Enterprise Dr, Louisville, KY 40214
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available