I am ABSOLUTELY NOT a fan of dealing with contractors. I've had some terrible experiences with contractors in the past due to terrible communication, lack of follow through, roller coaster pricing and crazy long delay times.
Fortunately, I came across a company called Capital Construction.
We used Capital Construction this past summer for a storm repair /roofing and siding job after a friend pointed out some damage to my roof from a hail storm last fall.
Capital Construction was a breath of fresh air for me right from the start. I'll do my best to lay out my criteria explain how and why they impressed me.
#1 They are a local/Minnesota company. (Which is important to me)
#2 The communication between me, the company sales rep, the company managers and the company engineers was fantastic.
My sales rep (Ethan) was responsive and thorough. We began communicating by text and email. What stood out (right away) was that if Ethan didn't know an answer to a question, he would tell me. Ethan would then tell me his plan for finding the answers and follow up with me. (And he always did)
At one point, there were some questions that couldn't just be answered outright. Ethan brought the crew chief, a company manager and a siding specialist to investigate and discuss options. They clearly took my job and my situation seriously. It was clear to me that they knew what they were doing.
We made some decisions, got some estimates and within a couple days Ethan layed out a detailed plan.
#3 The job pricing was fair. I had seen cheaper bids and I had seen much more expensive bids. I was very comfortable with Capital Construction and the value they offered.
#4 Once the decisions were made and the plans layed out...The actual job was started within 10 days. Again, they showed me that they had their act together and absolutely prioritized my business.
The job took a few more days than planned, but was done beautifully. The crews were polite and tidy.
To top things off, Ethan stopped by the job site (almost daily) to check on our status and to do extra clean up after the crew left for the day. At one point he was walking around our house with a huge roller magnet...catching stray nails and metal shards.
My experience with Capital Construction was great. I would recommend them for any job at this point. They started on my house with roof repair and went on to do siding, soffit, facia and gutters. I couldn't be happier with the results.
If you are thinking about having some contractors out to look at doing some work, I highly recommend them!
Thxs
Chris Rude