Canopy Country RV Center

Canopy country is a great place to do business. The staff is wonderful to deal with and everyone is friendly and helpful. We recently bought a No-Bo 18.1 with beast mode. This is something that we had been looking for, for a while. Canopy country had several No-Bo's to choose from so that was nice. However, we had been looking for the 18.1 as it is small and more aligned with what we needed.
Everyone at Canopy country has been good to deal with, Todd, Tim, and James made life easy and we have been very happy with everything they did for us with our new camper.
Great job everyone. I highly recommend anyone looking for a camper to give Canopy country a look. You won't be disappointed.
Cheers,
Ken & Lisa Williams

I spent $1500 with another company in Tri-Cities to not fix. This place took less time and less money to fix the problem. Wouldn't go anywhere else

I have now purchased two canopys from these folks and both times they under performed. The first one was scratched and function was not right requiring multiple visits. This one I just bought they installed incorrectly and are not willing to work with me to make it right. Horrible experience with these people, do not recommend to work with.

Inquired about RV anti-freeze, was told -50 degrees, when arrived the rating was -10 degrees for PVC pipes, which my RV has like most others. Mentioned it, they said oh no, it'll be fine. I then commented that the same product was $6 cheaper at Click-It RV.
The parts Mngr said Take it or leave it, we dont care, the price is the price. With attitude I might add.
So I purchased as I needed it.
Then found Prestone -100 degrees for less than $6 each, easily 60% less than Canapy Country.
I just returned the product to CC and same Mngr with attitude didn't say a word. He returned my $$, but of course couldn't bother to say Thank you Or have a good day.
Terrible Customer service!!!

We have had our 2018 Toy Hauler for a while now. We have taken it to Broadmoor RV in the beginning for many repairs and being very dissatisfied with them. So we started taking it to Canopy Country in Union Gap. Mike and I would like to give a shout out to them for being the best on their work and go the extra mile to get you back on the road. Their Service Manager named Mike is awesome. We can even call him with questions from Arizona and he is always willing to help us.

Just purchased a new Leer canopy for my truck and had to post a review because the whole experience was flawless! I was in a bind time wise but they came through with their promise to deliver on time and actually faster than promised. The day my canopy arrived, I got a call letting me know it was in and that they could do the install the next day! Fantastic service! Well worth the drive!

My husband and I purchased a new NoBo from Canopy Country in Union Gap and we couldn't have had a better experience! Todd and Tim made the buying process easy, fun and informative. We had our eye on a NoBo 19.1 and these guys made our dreams come true! Even better, they handled a full inspection of the trailer when the manufacturer delivered it and made sure everything was up to snuff. When we arrived to take delivery, Todd was more than excited to show us the entire rigs inner workings. Hands down the best place to acquire your new toybox or travel trailer from. Thank you so much! See you guys soon!

This shop has a hometown family feel. Attentive and informative to assess and handle any issues you may have. They have a great and very quick winter and dewinterizatipn service. A Trusted RV repair shop!

When we purchased our trailer we had a great sales experience. There was no pressure and they were gracious to accommodate our requests. Also, when we needed service, they were quick to respond and took care of the issue promptly and correctly. I would give them 2 thumbs up...

Excellent people to work with. I called recently with a question about selling a trailer I purchased over a year ago with them and they were helpful and courteous. Would definitely recommend!

They are very limited on supplies to purchase but they can offer them and they service RVs. RV keys can be cut at the Yakima locksmith at 9th and E Nob hill road!

Nice place but didn't have what I needed. However, their customer service is prompt, polite and can order just about anything you need.

The owner was told not to drive on our lawn when he talked on the phone. Well as soon as the time came he drove over our lawn over three sprinklers. After trying to contact the business about this aweful behavior they ignored all our calls and refused to apologize even after returning to the property.

I’ve had nothing short of great service from Canopy Country. They repaired my broken light on the truck canopy in no time and surprised me with “no charge” for the service. When I bought the canopy 5 months ago, they walked me thru what I needed to know about it. Wonderful Sales & Service is always appreciated!!!
Thank you Canopy Country!

We had the best experience buying our RV! Every single person that helped us was so kind and throughly explained everything to us. Todd is the best and 100% would recommend to check them out before you go anywhere else.

Very disappointed with the service department! We bought a used RV and they did not do a proper PDI. The shower leaked, the stabilizer jacks were complete garbage. When we called and talked with Mike in the service department he was not concerned at all! This will be the absolute last time we deal with them! I would not ever recommend Canopy Country to anyone.

Starting off with Jose, our salesman, he is great to deal with. A great personality and to the point with the best possible price. Andy the parts manager gave a one of the best PDI walk through a possible. Very very knowledgeable and helpful. Upon taking ownership of the trailer, the guys at Canopy Country RV did a fantastic job of presenting a very clean and polished RV to us. We will refer friends and family to you!

Installed new canopy risers and ordered a new canopy rear window. Discovered staff and another customer all knew the same people who I have worked with at the Ag Museum...great service and good memories at the same time !!!

Absolutely outstanding service department. Andy was so helpful in helping me with my convoluted situation - and very patient.

And the gentleman who did the transfer of the canopy from one vehicle to another did an outstanding job.

Highly recommend this business…!!!

I had to write a review about this outstanding company and especially Mike in service. Today my husband and I traveling from Illinois to Oregon unfortunately bad an accident. Our first thought was turn around and go home. This was the first week of a long planned 3 month trip to celebrate our retirement. We spoke with Mike and asked if he could please look at our camper and see if it was road worthy. He said he could definitely make time to see us and check out our camper. We drove the 45 min to his shop and he checked everything out letting us know it was safe and we should stick to our plans and continue on. He explained what we needed to do to help secure a few things we were worried about. We were not customers and had a brand he doesn't even carry, but he took time to talk to us and relieve our anxiety. If I lived in the are and was in the market I would go there. They are great people who care about people. Thanks Mike you're awesome.

I had a very good experience with these guys a couple of years ago but I think the guys that are worth their salt are retired. We brought our RV in for some basic maintenance the Windows settings were falling off the walls from the get-go by the way it's a jayco. A 2023 these guys did a horrible job we had to bring it back so they could finish stuff they said they don't deal with tires they wouldn't do my screen front door even if I was going to pay for it. Because we do have a warranty that they sold us. I'm so disappointed in them I'm so disappointed in the service a couple years ago I would recommend these guys highly. But they're not the same people that they were before. If you're getting work down there you might want to go through the RV and make sure it's all done. We had to go through it ourselves and we missed a couple things and now it's too late as my daughter is very sick in Florida and I have to head that way now. They also kept it a long time a day and a half they told me the one day they'd have it done they kept it a day and a half and didn't even finish what I asked them to do it seems like the long list but it wasn't it was basic Little things. I am very disappointed in the service that I received, check the service that they have done.
In addition I'm writing this a month later we have a week on our roof which I'm sure was there when they were looking through it we specifically asked them to check the roof out and now we have a week the refrigerator is not working great I definitely wouldn't recommend buying an RV from them or at least be careful you're not getting a mass-produced one

Friendly very fast and efficient they said our trailer we can take three hours and it only took an hour and a half

Mike in the service center was fabulous! We had to reschedule a few times and changed our minds on what we wanted done. Mike took it all in stride and was very personable.

Was searching for a couple weeks for the perfect rv and found it at Canopy Country. So I contacted them and got in touch with Jose (super friendly guy) told them I was about a week out but wanted it. And they held it for me. Long story short was a super great experience the guys in the office were knowledgeable and very friendly. Walk through was seamless. Would highly recommend (and have been) to do your shopping here.

Looked around for months for this specific 5th wheel.
Called Todd on a whim and he was able to beat everyone's prices, deliver it, and help me set it up.
We had troubles understanding some of the technology in this thing? But he stayed until it was right!
Their warranty is 7 years vs 5.
Kind and thoughtful people too.
Recommending CC to all my friends.
Thank you for a great experience

2nd rv we have purchased from Canopy country rv. Very helpful crew. We were very pleased with the business. Larry Barnhart

The team at Canopy Country RV Center in Yakima provided my family with really great service and expertise in the process of purchasing an RV. We live out of state so they found ways for us to virtually tour by video calls and they were really prompt and proactive in keeping in touch, answering questions, and providing recommendations in the process that were oriented around what we were looking for. I also appreciated the time they took to help us with parts that were essential versus convenient so we could be set up to start. Last, being new to the RV world, I appreciated the walk throughs, tips and tricks and demos before we set off to take our new trailer home. Thank you! I would drive out of state again to work with a dealership team like this again.

Horrible customer support after the sale. I bought a new Jayco 24.5 CKTS in June of 2017 and needed some warranty work completed in 2018 and they never communicated back on the status forcing me to go elsewhere. I was also a repeat customer when I needed a hitch installed which had poor cleanup work performed after finding the hole piece in the bed of my truck. More recently, I attempted to consign my rv in 2020 and they wouldn’t do it unless I bought a new rv first even though that was never advertised as such. Hopefully this dealer will get better as time goes on but considering my experience over the last three years, I doubt it.

Purchased my very first RV trailer. Todd (owner ?) and his crews were friendly and professional. Best of all, not pushy at all. I am grad I travel there to get it, it was long 3 hours drive, but it was worth it. Not sure I am going to get second RV as I really like what I got. But I will not hesitate to recommend them. Oh. Price was very good, best in WA.

I called Andy from the road to ask if he could replace the passenger mirror on my Coachman RV. He ordered it while I was traveling and installed it when I got back. The work was completed quickly and came in under the estimate. I will be back!!

We were treated with courtesy and respect from working with the sales personal to finalizing our sale . Thank you John, Todd, Tim, Harry , Mike and Andy. We look forward to doing business with them again . Sincerely, Ron and Shirley Krogstadt

The Leer truck canopy (100XR) was installed yesterday on our 2017 Ford F150 SuperCrew. Delivered a little ahead of schedule and everything perfect (color match, fit, price, etc.). I would recommend Canopy Country RV if you're looking for a new truck canopy. Andy Barthol helped me select the best model and options for us at a very fair price.

Bought a new Pinnacle 5th wheel. Love it! Entire staff was knowledgeable and helpful. Treated us very well. Highly recommend. I am disabled and needed an rv they didn't have on the lot. They helped us order what we needed straight from the factort.

Brought in the RV for winterizing and as always, the service was great. Canopy Country in Union Gap always takes great care of me and my RV.