Logo of Campbell's Quality Exteriors

Campbell's Quality Exteriors

  • 7040 N River Rd, Idaho Falls, ID 83402
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Campbell's Quality Exteriors, we pride ourselves on our versatility and technical expertise, handling both residential and commercial projects with ease. Located in Idaho Falls, we offer a comprehensive range of services, including roof repair, maintenance, gutter services, and innovative green roofing solutions. Our well-coordinated team is equipped to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our commitment to organization and consistency allows us to deliver durable, high-quality results that provide long-term value for our clients. Whether you need roof cleaning, TPO roof replacement, or soffit and fascia services, we approach each job with reliability and a focus on excellence. Our strong project coordination ensures that we complete even the most intricate tasks thoroughly, leaving you with a finished product that meets your expectations. Serving Idaho Falls and surrounding regions, we are dedicated to enhancing the quality of your exteriors.

What people say about “Campbell's Quality Exteriors”?

Customer feedback is largely positive, highlighting excellent workmanship, responsiveness, and customer service from Campbell's. Many reviews praise the quality of the work, stating that the team is attentive and dedicated to ensuring customer satisfaction. There are mentions of effective communication and timely project completion, even ahead of schedule in some cases. However, there are a few criticisms regarding difficulties in reaching the company and issues with customer service in specific instances, which slightly mar the overall perception.

What Users Like The Most

  • Very high quality work and the best customer service I have ever had.
  • The work was done fast, well, and completed to our satisfaction.
  • They have put in a great looking fence, and they did a great job picking out and installing new siding.
  • Reuben and Kim always take the best care of us.
  • The quality of product, workmanship, honesty and customer service is so great.

What Users Like The Least

  • It took a few phone calls to finally get someone to answer us.
  • We were told that the job would get done at the end of August or very first of September.
  • The lady who answered the phone was rude to me.
  • She told me my job was too small for them.
  • If a small thing causes this kind of reaction... beware.

Recommended Reviews

Overall Company Rating
Good 4.3
Out of 10 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Eileen McKenzie
Dec 1, 2024

I needed a lot of work on my home from Siding, windows, back deck and roof. I was so happy to be able to have all this done by Campbell’s. It was all a very big project for me. Reuben and Kim were great to work with as I needed some experienced guidance in some decisions.
We purchased and installed our original siding 30 years ago from Campbell’s. When a company has been in business for so long, that is an important factor in choosing a company with a good reputation.
I have been loving my home with the updates. Enjoying the beauty and extra insulation added to the siding for a noticeable difference in making my home much more comfortable.
A couple before pictures show the transformation! I recommend Campbell’s to anyone needing home improvements.

Brandon Jolley
Mar 20, 2024

We had Campbell's put new siding on our detached garage. They did an outstanding job. The work was done fast, well, and completed to our satisfaction. They also cleaned up the jobsite and made sure we were happy. I highly recommend them.

Kurt Loptien
Jan 12, 2024

We had our eaves and soffit painted a few years ago. It was already peeling, and some of the trim was coming off. Campbell's gave us a bid but couldn't promise they could work on it till spring. However, we got a call in December, and they were able to complete the work in about a week. We are so pleased with the work they did and the color matches beautiful! Highly recommend calling Campbells!

Patrees Stucki
Jul 20, 2022

You are not a number, your business is very important to them. Very high quality work and the best customer service I have ever had.

Bob Thompson
Dec 6, 2018

Excellent job on roof. Still waiting for new siding but based on past excellent, the workshop and siding will be perfect.

Nicole Klingler
Sep 24, 2018

We called Campbell's about a year ago to get a quote on our roof. It took a few phone calls to finally get someone to answer us but we were finally able to get them scheduled to look at our roof. They were nice to us then and everything went fine.

A few months later we had this horrible hail storm! We decided to finally have our roof done and, again, contacted Campbell's. We gave them half down for the job up front. This was the beginning of July. We were told that the job would get done at the end of August or very first of September.

After the end of August came and went and we hadn't heard from them, we decided to try and call just to see where we were on the schedule. My husband called several times for a couple of weeks and almost daily for a week and left messages with the receptionist. We couldn't even get a courtesy phone call back! It was extremely frustrating as we only wanted to know where we were on the schedule and nothing more.

I felt that we were not important enough to them to give us a two or three phone call back. My husband called on a Saturday and finally got an answer from Reuben. My husband told him that we wanted our money back since we decided to go with someone else as we had not heard back from him in weeks. We explained that we were waiting to get our roof done for an appraisal on our home and Reuben told us that having a new roof would not impact the value of the appraisal at all! After some frank discussion we told him we just wanted our money back.

We got our money back promptly.

I can't attest to their quality of work, but I can tell you that the lack of communication is frustrating and unprofessional. I hope in the future that they will be able to learn to communicate better and efficiently with their customers, who are paying them a lot of money to get work done!

(The response to this initial review was just another proof of the lack of communication. We had tried to call previously but, as another frustrated caller noted in another review, the mailbox was always full and we couldn't get someone to answer. Also, we don't have, nor have ever, had a metal roof. We wanted to update our shingles to metal. That would have been made apparent if someone from this company had come and looked at it sometime this year. Also, I didn't say my husband called every day for a week. I said he called several times during the week. It's sad that a business can't just admit that they made a mistake. And good for you for keeping such good records! We can all learn from times like this and it's okay!)

Matthew Putnam
Apr 12, 2018

Cambell’s Exteriors has been very helpful, courteous and professional. They have put in a great looking fence, and they did a great job picking out and installing new siding. I couldn’t be happier with the quality of service and work that they do. It’s insane that someone would leave a 1 star review for a company for having a full mailbox. That’s how you know they do great work because when a customer has damage done to their exterior (i.e. a hail storm) Campbell’s is the first place they call. If your looking for an robotic answering service call one of the big box stores, if your looking for quality exterior work then you want Cambell’s

Donnie MacKay
Feb 27, 2018

Reuben and Kim always take the best care of us. They sell quality products and take the time to help us make the best decision. We wouldn't go anywhere else.

Don Stevens, MSM
Jul 19, 2017

The lady who answered the phone was rude to me. All I wanted was a quote on a repair of the siding on my house and then schedule the repair later when they could do it. She told me my job was to small for them. No, really, she actually said those words! When I asked if they would at least come out and look at what I needed, she lectured me and then hung up on me.

Rude person. In my opinion, I would avoid this company! If a small thing causes this kind of reaction.... beware.

Now, to find a siding company that treats people with respect.

Diane Howlett
Jun 7, 2017

Campbell's have worked with us in replacing several difficult windows and we highly recommend their company. The quality of product, workmanship, honesty and customer service is so great that we have called them to help us with new windows and fencing in our new home.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 7040 N River Rd, Idaho Falls, ID 83402
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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