- 852 Blountstown St, Tallahassee, FL 32304
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Burnette Roofing”?
Customer feedback for Burnette Roofing reflects a mixed sentiment. While several reviews commend the company's professionalism, customer service, and timely project completion, particularly in the wake of major storms, there are significant concerns regarding communication and service quality in negative reviews. Customers report difficulties in reaching the company, receiving inadequate estimates, and experiencing issues with warranty claims. The disparity between positive experiences and severe complaints about service reliability raises caution regarding consistent service quality.
What Users Like The Most
- We were very pleased with the level of customer service and professionalism that Burnette Roofing provided to us.
- Roofer is great. Goes on the roof and looks around and lets you know if insurance might cover your roof.
- Burnette Roofing gave us the best price and completed the 5000+ sq. ft. roof on time as promised.
- They did an excellent job!!! They were very professional, on time, and finished the work in less than three days.
- The standard set by Burnette Roofing and Construction is extremely high.
What Users Like The Least
- After making multiple calls and leaving multiple messages, being told someone would be on it, and just getting nowhere.
- The work done was shoddy and have called for weeks about roof warranty and have yet to receive a callback.
- He said it cost $300 to come and check it. It would count as a credit for the repair though.
- Craig came out to do an estimate for roof repair, didn't even get on my roof but told me I needed an entire new roof.
- When I told him I did not want to replace the roof, he said 'well I'm gonna pass then,' and turned around, walked to his truck and left.
Recommended Reviews
This company installed a new roof which ended up being defective. That defective roof was replaced with a better quality shingle. Six months later a leak has left a large hole in the roof decking. After making multiple calls and leaving multiple messages, being told someone would be on it, and just getting nowhere, the owner called me and asked if I would be his policeman by letting him know if his employee didn’t contact me within 2 hours. Two hours later and the owner isn’t answering and has a full mailbox.
I would suggest using another company for your roof repair. The work done was shoddy and have called for weeks about roof warranty and have yet to receive a callback. Avoid this company at all cost. Several comp[anies in town are close in price and probably offer better service. Test it for yourself and call their phone number and leave a message and see how long it takes them to contact you.
We were very pleased with the level of customer service and professionalism that Burnette Roofing provided to us. After Hurricane Michael we attempted to obtain quotes from seven different roofing companies which all either didn't call back, never showed up, or never followed through. George went above and beyond to not only provide a fair quote but kept us informed and updated until the job was complete. We are so very thankful to him and this company for helping us during our time of need and for that we are forever grateful. We would definitely recommend them!
- 852 Blountstown St, Tallahassee, FL 32304
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured