- 4600 2nd Ave, Kearney, NE 68847
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Locally Owned & Operated
About the Business
What people say about “Builders”?
Customer reviews for Builders reflect a predominantly positive sentiment, particularly highlighting outstanding customer service and knowledgeable staff. Many customers commend the responsiveness and helpfulness of employees, which contributes to a pleasant shopping experience. However, there are notable complaints regarding store hours and availability of staff, with some customers expressing frustration over wasted trips and difficulty finding assistance. Overall, while the service received high praise, the issues related to communication and operational hours require attention.
What Users Like The Most
- Chance Anderson in the appliance department loves his job and takes it seriously, and it shows.
- If you want to experience actual customer service, this is the place to go.
- Marcus provided excellent service and a smooth experience.
- They went above and beyond helping us find the perfect model to fit all of our wants!
- They still waited on me, made me a key, and were polite.
What Users Like The Least
- We have driven 40 miles to shop for something specific, and the store has been closed.
- Stood around in plumbing looking for the right part for about 20 minutes; not a single employee asked if I needed help.
- You have to look forever to find someone to help and all the salesmen for that area are at lunch at the same time.
- The carpet quality was not to my satisfaction, and I have called 3 times with no service after the sale.
Recommended Reviews
I cannot say enough good things about Chance Anderson in the appliance department. This guy loves his job and takes it seriously, and it shows. I've bought multiple appliances with him, and every time he asks me a slew of questions specific to how I'll be using them, in order to get me the best fit. He's easy to get ahold of and quick to respond. He kept us informed with who would be installing and when that would be. We need our first appliance repair, and once I contacted him with the issue he took it from there and got the needed parts under warranty.
This guy is an absolute gem, and if his boss is reading this - give him a giant raise and don't ever lose him!!
If you want to go to a real lumbar yard hard ware store and experience actual customer service, this is the place to go.
Ask for Chance this cat knows his stuff and bends over to meet all your needs.
We've all been to these places, and u have literally beg for help as you're looking for help. They are averting their eyes, so hopefully, you don't make eye contact.
If you've experienced that feeling, then I suggest Builders. It will change your idea of service you've been getting.
I could maybe actually share what Builder’s is like if they would be open when we go. Twice now, we have driven 40 miles out of our way to shop for something specific, and the store has been closed, despite looking online for the store hours. Massively displeased by our wasted time and gas.
- 4600 2nd Ave, Kearney, NE 68847
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Locally Owned & Operated