Bruce Patteson - State Farm Insurance Agent

Excellent 5.0 (14 reviews)

105 Elizabeth St Suite 39, Athens, TN 37303
Free Estimates
Locally Owned & Operated
Warranties Offered
Asphalt Shingle Roof
Hip Roof

Website www.goagentbruce.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Bruce Patteson - State Farm Insurance Agent, we pride ourselves on our comprehensive range of roofing services tailored for both residential and commercial clients in Athens, Tennessee, and the surrounding areas. Our expertise spans roof waterproofing, skylight repairs, tile and flat roofing, attic inspections, green roofing services, and TPO roof replacements. This versatility allows us to manage complex projects from inception to completion, ensuring that every detail is meticulously addressed. Our organized approach and attention to detail set us apart. We are committed to delivering durable and high-quality results that provide long-term value. With a dedicated team focused on consistent performance, we ensure that every aspect of your roofing project is thoroughly coordinated. Whether you need a simple repair or a comprehensive roofing solution, we are here to meet your needs with professionalism and reliability.

What people say about “Bruce Patteson - State Farm Insurance Agent”?

Customers rave about the exceptional service provided by the agency, particularly highlighting the responsiveness and helpfulness of Desirae and Bruce Patteson. Many reviews emphasize the quick assistance with claims and quotes, showcasing a commitment to customer satisfaction. The staff is described as friendly, professional, and knowledgeable, making interactions pleasant and efficient. Overall, clients feel well-supported in navigating their insurance needs, contributing to a strong sense of loyalty to the agency.

What customers highlight

Desirae always goes above and beyond with quick responsive service.
She is always super helpful and very responsive.
My claim was filed immediately. My windshield was filed in 2 days.
They treat all individuals as if they were the only ones in the room.
Amazing job getting me the best deal and lowered my current rate by 100 bucks!!!!

What customers mention as negative

Not mentioned in available reviews.

Services: Roof Waterproofing Roof Skylight Repair Tile Roofing Flat roofing Attic inspection Green Roofing Services TPO Roof Replacement

Recommended Reviews

Overall Company Rating

Excellent 5.0

Out of 14 reviews

5 stars

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Randall Bledsoe

Google review

Nov 21, 2024

I have been with this agency for several years now and have no complaints. Desirae always goes above and beyond with quick responsive service.

James Troup

Google review

Sep 30, 2024

I have spoken with Desirae at the State Farm office several times and she is always super helpful and very responsive. I highly recommend calling Bruce Patteson's office in Athens and specifically Desirae to help you with any policies or questions you need answered!

Jeff Hester

Google review

Sep 22, 2024

Great people to deal with. My insurance agent, Desirae Baker, is always available when I need an answer or a quote. Thank you for all that you do.
THANK YOU!!!

Buffy Jones

Google review

Jul 10, 2024

Bruce and hus staff are always friendly and helpful. My claim was filed immediately. My windshield was filed in 2 days. Easy to work with. Desired was extremely helpful.

Dee No

Google review

Jul 10, 2024

Great representatives at State Farm! Their rates were very fair and low, which is what we need in these expensive times..Thank you Bruce and Desirae!

Paula

Google review

Apr 25, 2024

Bruce Patteson , along with his staff are on the ball to assist you in getting your insurance needs taken care of in a timely manner. They are all very personable and professional. They treat all individuals as if they were the only ones in the room.
Thank You for your speedy and professional help.

Eric Hill

Google review

Mar 7, 2024

Very helpful and knowledgeable. Staff is very friendly and curtious. If in need of an agent I'd definitely check him out.

Baby Care

Google review

Feb 20, 2024

Desirae went above and beyond working with us. Very professional and knowledgable in her field. She was very attentive to what we needed and took very good care of. We had several quotes to choose from but her service was hands down the best. We were so happy to switch! Highly recommend!!

Chris Coleman

Google review

Feb 7, 2024

I had the pleasure of talking to Desirae and she immediately helped me feel at ease and explained anything I didn’t understand thoroughly for me and was very patient and kind. I’m very happy to be using this agent for my insurance!

Don Calcote

Google review

Oct 5, 2023

Bruce and his staff provide excellent service and it is most obvious they care deeply for their clients. I've had State Farm insurance since my first car in 1969. Bruce and his Team are the epitome on State Farm's perfect level of quality customer service!

J.P. Busch

Google review

Aug 16, 2023

Desirae got straight to business when I walked in and got me a quote within my lunch break for home and car! James generously finalized her work over the phone with me. I went with Bruce’s firm over Sharon’s across town due to his teams willingness to work!

Desirae Baker

Google review

May 31, 2023

Outstanding customer service when looking for homeowner's insurance and multiple auto insurance policies. A well staffed office with years of experience and excellent customer service.

Tony Petrucelli

Google review

Mar 31, 2023

Wonderful service!! Carolyn Goosen was very knowledgeable and thorough while discussing our different options. And provided me and my family with confidence and assurance that we made the right choice when picking our provider.

Jesse Villarreal

Google review

Mar 31, 2023

Amazing job getting me the best deal and lowered my current rate by 100 bucks!!!! Never thought I'd pay less!! Thank you so much!

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