- 2830 Simpson Cir, Norcross, GA 30071
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “BRS Roofing Supply”?
Customer feedback is mostly positive, highlighting the excellent customer service and communication provided by BRS Roofing. Many reviewers appreciate the staff's willingness to help, their timely delivery, and the quality of the materials offered. However, there are significant complaints about order accuracy and the handling of customer issues, which could deter potential customers. Overall, while many experiences are favorable, the company should address the concerns raised regarding order fulfillment and communication consistency.
What Users Like The Most
- Alejandro has been very helpful during a stressful situation. He got me material and helped me find labor all from 1 phone call.
- Their communication was excellent, always clear, timely, and professional.
- The best roofing supplier in town. Great prices, and outstanding customer service.
- These people are amazing, and I would suggest only buying from them!
- BRS is a very reliable roofing supply company. They carry top quality materials and offer best prices.
What Users Like The Least
- My calls were not answered when the materials did not arrive on the scheduled day.
- Complete waste of time and gas, wouldn’t recommend this company if they paid me to!
- I feel I was cheated out of my money.
- When it came time to make the purchase the price and delivery date both changed.
- The manager basically told me there is nothing he can do.
Recommended Reviews
I requested a quote for a metal roof fabricated and all materials needed for a turn key install. The price was higher than expected but I agreed and paid in full for order. No deposit then payment once l received. My calls were not answered when the materials did not arrive on the scheduled day. They were confused about when they were actually receiving materials, which is when I realized they are just a reseller. When delivered arrived late it was missing the ridge vent which should have been included in a turn key order. Also nothing was fabricated for valley, just panels cut to length. When installing | realized we were missing an additional panel. When I called to ask where my missing ridge cap was they said it want on order even though we discussed a turnkey package. They made me pay for the ridge cap that should have been including in the order. I then discovered as we were cutting our panels which should have been cut for me as part of their ridiculously high price that we were missing a panel. They who took delivery and never verified order our now making me jump through hoops to get my missing panel that was paid for in the original order and on the parts list
Alejandro has been very helpful during a stressful situation. He got me material and helped me find labor all from 1 phone call. Made the roofing process extremely easy. Stayed in communication all throughout the process. Will recommend again!
Very nice folks here ; the prices are good . They have everything in stock and you don’t have to wait too long to load up; open until 6 pm
- 2830 Simpson Cir, Norcross, GA 30071
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated