- 1800 Newport Gap Pike, Wilmington, DE 19808
- Commercial Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- TPO Roof
- Flat Roof
About the Business
What people say about “Bromwell Construction Company, LLC”?
Overall, customer feedback for Bromwell Construction is overwhelmingly positive. Many users praised the professionalism, responsiveness, and attention to detail exhibited by the team throughout various renovation projects, highlighting effective communication and quality workmanship. Customers were particularly impressed by the designers and project managers, noting their ability to address concerns and keep clients informed about progress. However, there are a few negative experiences related to missed appointments and responsiveness issues, which suggest that while the majority are satisfied, there is room for improvement in customer service consistency.
What Users Like The Most
- The team was incredibly professional, punctual, and detail-oriented.
- They were upfront with all costs before the project started and there were no hidden fees.
- Frank was very responsive to any questions or concerns that I had.
- The skills and craftsmanship of the team were top notch.
- Working with Sam on the design was a pleasure...she did whatever was needed to allay design concerns.
What Users Like The Least
- Had an appointment scheduled for an estimate and the person never called or showed up.
- Tried calling back but couldn't reach anyone at the office.
- They incorrectly installed the tile without the proper fittings for the shower head.
- Unfortunately, it’s only been two years and the internal mechanisms of the shower head have broken.
- It took weeks longer than promised to complete the project.
Recommended Reviews
If you are planning a renovation project you definitely want to have Bromwell on your list.
Frank and his team are great. Include them when you are getting estimates.
My wife and I recently had the pleasure of working with Bromwell for a complete kitchen remodel, and I couldn't be happier with the results! From start to finish, the experience was nothing short of fantastic. The project included removing a wall to open up the space, replacing most of the plumbing and electrical systems, reconfiguring the layout of the appliances, moving HVAC duct work, installing a new vent hood, replacing the tile, leveling the floor, and adding new molding to all the rooms that the tile ran through.
The team was incredibly professional, punctual, and detail-oriented. Kristin, Dan and the rest of the team took our initial design ideas and truly brought them to life, enhancing them with their expert suggestions throughout the process. I was particularly impressed with how they managed the complexity of the project, seamlessly integrating all the changes and improvements without a hitch.
Their craftsmanship is top-notch, and the quality of their work exceeded my expectations. The new kitchen layout is both beautiful and highly functional, and the additional design enhancements have made a huge difference in the overall look and feel of our home.
Communication was excellent throughout the project. They kept me informed at every stage and were always available to answer any questions or address any concerns I had. It was clear that they genuinely cared about making sure I was completely satisfied with the end result.
I highly recommend Bromwell to anyone looking to undertake a home project. Their dedication to excellence, combined with their ability to transform design ideas into stunning reality, makes them a standout choice for any renovation needs. Thank you for making our dream kitchen a reality!
A&A
Bromwell Construction renovated my family room and transitioned our guestrooom into a full separate apartment. They did an excellent job and I was thoroughly impressed with every part of the process. For me, it was an experience working with the Bromwell team. Sam, the designer was there every step of the way when it came to making decisions. I was so indecisive over and over and she never made uncomfortable with the amount of questions I asked. Dan, the project manager made sure I was aware of what progress was being made on a daily basis and kept me updated on all the timelines. They were pristine, professional and cleaned up after themselves each day as if no construction was going on at all. The end result has me floored. I am amazed and blown away by the results. They have exceeded beyond our expectations. I can’t wait for our next project with Bromwell. If there was a 10 star I would give them that rating! I will recommend them over and over.
- 1800 Newport Gap Pike, Wilmington, DE 19808
- Commercial Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- TPO Roof
- Flat Roof