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British Precision Service

  • 719 W Main St, Charlottesville, VA 22903
  • Commercial Roofing
  • Financing Available
  • Licensed & Insured
  • Warranties Offered
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At British Precision Service, located in Charlottesville, Virginia, we pride ourselves on our extensive expertise in roof installation, repair, inspection, and specialized services like roof deck and skylight installation. Our versatility allows us to tackle both residential and commercial projects with confidence, ensuring that each job is approached with meticulous attention to detail. Our well-coordinated team is dedicated to delivering durable results that stand the test of time. We understand the complexities involved in roofing projects and are committed to managing every aspect from start to finish.

With a focus on organization and consistency, we strive to provide long-term value for our clients in Charlottesville and the surrounding areas. Whether you need a simple repair or a comprehensive installation, we are equipped to handle your needs with precision and care.

What people say about “British Precision Service”?

Customer reviews predominantly highlight exceptional service and expertise at this garage, particularly praising Ben and his team's thoroughness and knowledge regarding Land Rover and Jaguar vehicles. Many reviewers mention prompt, transparent communication and reasonable pricing, with several customers expressing gratitude for timely repairs that allowed them to continue their journeys. While the majority of feedback is overwhelmingly positive, there is a notable negative review regarding a serious complaint about customer service and unresolved vehicle issues. This complaint stands out and introduces a cautionary note about potential risks for future customers.

What Users Like The Most
  • Ben provided SUPER 7 STAR SERVICE.
  • Pricing was transparent and very reasonable.
  • Ben was very knowledgeable and took the time to explain the issue.
  • They truly go above and beyond because they enjoy these vehicles.
  • The repair cost was very reasonable, and much less than the initial rough estimate.
What Users Like The Least
  • Beware of the reviews in this thread; some are by people with the same surname as the garage's owner.
  • I had to tow my vehicle off the lot because it was still un-driveable.
  • The owner refused to warrant the work for which he charged more than $15,000.
  • He also refused to release the vehicle, holding it 'hostage' until I paid him in full.
Recommended Reviews
Overall Company Rating
Excellent 4.8
Out of 17 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
bob grimm
Aug 6, 2025

13 years ago i moved to Cville + my jag XK8 needed some front suspension work ... Ben provided SUPER 7 STAR SERVICE ... as a jag owner for more than 50+ years ... i can honestly recommend Ben as one of the very best if not THE VERY BEST !!!

Carla Tirel
Jul 30, 2025

What a great job Ben and his team did when my Discovery broke down while visiting Charlottesville. On a Friday afternoon and into Saturday morning they spent time troubleshooting the problem. On Monday a spare part was on its way from Richmond and I was back on the road on Tuesday. Pricing was transparent and very reasonable. Ben is very knowledgeable and spent the time to explain everything and I would highly recommend.

Eric Jensen
Apr 23, 2025

I live in Fredericksburg (hour and fifteen minutes from this service). I had two issues with my 2008 jaguar convertible. Ben helped me find the right part to order from a parts store in Denver for one issue and helped me solve a convertible roof electronic glitch. He was knowledgeable, helpful, and gracious with his time. Highly recommend his service.

Robert Johnston
Sep 29, 2023

Best experience with a mechanic I've had. Pricing was fair, work was quick, and Ben is a pleasure to work with - very responsive and knowledgeable. Will definitely be back if needed.

Steve B
Dec 18, 2022

I had a 2006 LR3 and some issues that I didn't have the tools to fix or diagnose properly. I brought it in to the shop and within a week he had the transmission fluid changed, trans ECU updated, and my suspension leak fixed. They truly go above and beyond because they enjoy these vehicles. Fair and reasonable pricing.

Marcel Bonn-Miller
Oct 18, 2022

Forget the dealer and go here. Ben is amazing. The most knowledgeable Rover mechanic that I’ve ever met. Always extremely satisfied when I bring my Rovers to him.

David Gray
Aug 25, 2022

Very knowledgeable highly impressed when no one else could fix my power steering problem in overheating problem He knew exactly what to do and fixed it in a timely fashion highly recommend

Stephen Paddison
Aug 15, 2021

Visiting C’ville and our 2011 RR Sport developed a dangerous fuel leak that made the vehicle unsafe to operate. BPS had the necessary parts on hand and were able to fit us in quickly to get us back on the road. The repair cost was very reasonable, and much less than the initial rough estimate. Honest and professional Independent mechanics who provide great service at very reasonable prices.

Trevor Ross
Jul 1, 2021

I’ve owned multiple Land Rover models over the past 15 years and Ben has always been knowledgeable and has done an amazing job with repairs and routine service. Highly recommended.

Jack Dougherty
May 8, 2021

Beware of the reviews in this thread, folks: Some are by people with the same surname as the garage's owner. You might want to look at the Better Business Bureau complaints and reviews filed against this garage, which my vehicle entered in NOV 2018 and which I had to tow off the lot--because it was still un-driveable--in 2021. The owner, BTW, refused to warrant the work (for which he charged more than $15,000). He also refused to release the vehicle, held "hostage" behind a barbed wire fence on the auto graveyard next to the garage, until I paid him in full by bank wire transfer, as he insisted on a "hands-free" transfer of the auto from his shop me. His notion of client/customer service is beyond belief: he refuses to respond to phone calls and texts. Over the 2 years my car was in his shop, I had to drive to the facility to inquire about the status of my vehicle. The singularly worst customer experience of my life.

Glenn D
Mar 4, 2021

I was driving through and had an issue with my 2017 Range Rover- I had it towed in and he took care of the issue right away. Ben was very knowledgeable and took the time to explain the issue and the cause. He also told me what else to look out for down the road. His experience definitely shows and was great to work with. Thanks again!

Sam Pickett
Mar 4, 2021

I called BPS the day before heading off on a long road trip, hoping they could take a look at my car and make sure everything was all set. I was able to come in within 30 minutes of calling and they quickly checked my car out. They were professional, friendly, and understanding. Couldn't recommend them enough!

Campbell Fain
Oct 15, 2020

Ben is very meticulous and does a good job for a reasonable price. Be patient as he stays busy but he will get the job done.

Nic
Aug 12, 2020

Ben was so knowledgeable about Land Rovers and took care of us immediately! We were heading home from NY and by fluke his shop was a block from us stopping to figure out what was going on. He take care of the problem THAT day, had the Land Rover part AND gave me a lesson on my vehicle! I only wished I lived closer, so he could service my truck all the time! Thank you soooo much Ben, we were able to make it to NC with no issues!

Ginna Lambert
Jun 3, 2020

Amazing! Better than the Official Land Rover store in Richmond, more detail oriented, better information, and saved our road trip! We took our Range Rover to the official dealership for a check-up, but 2 days later on a road trip when it stalled out, we were so lucky to have been a few miles from here, and can't have imagined a better place to have our car towed to. We got Immediate, expert service and were able to get back on the road in an afternoon! We have found our Land Rover repair shop for life!

Michal Malota
Sep 16, 2017

One of the best shops I've been in!!! within 30 minutes they took apart the front end of my car and diagnosed the issues! Guys are very friendly and know the cars in and out! Very satisfied and the price was great compared to competitors! Definitely Recommend them to everyone!

Trey Critzer
Jul 16, 2017

Just bought an lr3 few months ago and it had some issues that were beyond my repair skills. Took it to Ben and he was able to help me get it back on the road in one day and knew so much about the vehicle. Very grateful for this shop and would recommend them to anyone.

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  • 719 W Main St, Charlottesville, VA 22903
  • Commercial Roofing
  • Financing Available
  • Licensed & Insured
  • Warranties Offered
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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