- 901 S Robert St, Boise, ID 83705
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Warranties Offered
- Green Roof
About the Business
What people say about “Boise Roofing and Gutters”?
The overall sentiment towards the company is largely positive, with many customers praising the responsiveness and professionalism of the sales representatives, particularly Nick and Lizzy. Customers appreciate thorough communication, timely responses, and detailed explanations regarding roofing options and products. However, there are significant concerns regarding customer service after the sale, specifically related to warranty claims and follow-up on issues. One customer expressed frustration over delayed responses after experiencing leaks, highlighting a gap in post-sale service that contrasts with the generally favorable impressions of the sales process.
What Users Like The Most
- Nick was very knowledgeable of roofing and the metalman design itself.
- Nick was awesome! He came to the house on time and walked us through all the options.
- They were able to travel to my mountain home to get it done.
- Nick was punctual and spent time explaining everything well.
- Lizzy was wonderful, she was professional, and gave a very excellent presentation.
What Users Like The Least
- No one has come out to see what the problem is.
- What good is a lifetime warranty if you cannot get any service on the roof?
- I only have called the answering service twice and then finally Kyle Stone called me.
Recommended Reviews
Hi, I have had my roof since July of 2022. on 8/9/2023 had a heavy rain storm with leaks in bathroom and kitchen this is 2 days later NO one has come out to see what the problem is I only have called the answering service twice and then finally Kyle Stone called me told me his guy would be getting ahold of me 24 hours later on word so i called Kyle back and was told he would keep me in the loop so what good is a lifetime warranty if you cannot get any service on the roof. $40,000 is what I paid was it worth it maybe not!
I contacted metalman on Wednesday by Saturday he arrived to do the bid. Nick was very knowledgeable of roofing and the metalman design itself. No questions went unanswered. If you are lucky maybe you will get Nick to do your bid too!! Thanks MetalMan! And thank you so much Nick!
Nick came down from the valley and did such a great job showing us the metal man system we are excited to work with them soon! Thanks Nick!!
- 901 S Robert St, Boise, ID 83705
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Warranties Offered
- Green Roof