Blue Ridge Roofing & Home Improvement

Professional and did good work. The only thing I'd add for me, would have been knowing schedule ahead so I could be sure to be there and get pup out of the way. Weather always a factor for sure with mortar and roof jobs. I would recommend them.

These guys were amazing. Absolutely busted their tails until the roofing job was finished. One guy spent several hours down on his hands and knees making sure to clean up every nail he could. The recent snow/ice made this job difficult, but they didn’t let it stop them! They had to carry several things uphill a long way from the road. But they did it and didn’t complain. Our grill cover was slightly damaged from falling debris, but Blue Ridge made it right and then some. We had a HUGE chimney that had to be torn down. Because of the height of the chimney the crew had to adjust their plan, but they were determined to get it down and did so, causing no damage. I’d highly recommend this company. It definitely seems to be ran right! Our roof looks great and we couldn’t be more pleased.

Mr. Ashby is a nice guy to work with. His crews work hard and have great service. Nice company to deal with.

This business is run very thoroughly and professionally. Trustworthy and easy to work with, they get the job done every single time.

Great quality work ! Service was done very quickly and reviewed with us to make sure it’s what we wanted. Great group

I needed a roof repaired and the job was completed quickly and well done. I was concerned about debris because of my animals and they went over the area several times cleaning up. Mr Ashby came out and walked the job with me answering all my questions and concerns. I would definitely recommend them and use their services in the future.

For a quality roof project look no further than Blue Ridge Roofing & Home Improvement! My experience with them was for addition of a metal roof over a shingled one. Very satisfied with the company and people. Recommend!
J. Harrison - Austinville, VA

Blue Ridge Roofing and Home Improvement did a wonderful job on my roof and gutters! Fast friendly service as well as very best and clean on the job site! Thank you

Blue Ridge Roofing & Home Improvement did an excellent job replacing the guttering on my home. Called, got an estimate and the workmen were here within a couple days to complete the project. I'm very happy with it and would definitely recommend this company.

I was very satisfied on the workmanship and quality roofing they installed on my roof and later they repaired my roof that had been damaged by a falling tree. Their workers were very polite an considerate when I questioned them about the work they were doing. I would definitely refer Blue Ridge to my friends, neighbors and inquiring minds if they need home repairs or when up-grading existing home. Best wishes to their success.

Great people to work with, got to work immediately and was able to fix our emergency roof repair. Highly recommended.

Found mr. Ashby to be honest and sufficient skill to achieve most all aspects of our remodel job. I have referred him for other jobs in the area.

We had a very large project and we couldn’t find anyone with the skill or ability to take it on. Blue Ridge came in and did a magnificent job.

Blue Ridge Roofing and Home Improvement completed my roof tear off and replacement in one day. It is a size-able roof, approximately 41 square. They showed up around 8am and went right to work and worked all day until the job was completed. They were also careful to clean up all debris, and swept the yard with a magnet to ensure no nails were left behind. All workers were very respectful and courteous. I highly recommend them, would definitely use them again.

I had an excellent experience with the Blue Ridge Roofers! No complaints at all. Mr Ashby is very easy to work with and communicates well. Pricing is very fair, and their work is quality. I would refer you to them for any of your roofing/home improvement needs.

They are very committed, skilled and honest. I would recommend them to anyone for roof work or as general contractors.

I have nothing but positive things to say about my roof replacement with this company .Excellent service , courtesy, professionalism ( from the office , owner, and tradesmen) and timing . The tradesmen worked vigorously no matter the outside frigid temps and the owner stayed in contact throughout the entire job.This was my first experience having to replace a roof due to damage from previous storms and I was very nervous at first. I was referred by another professional in the construction business and without any doubts, they earned my trust. I stayed home to ensure any doubts or issues I could think of . I found that everyone involved at the job site were very , courteous, professional , able to work around any issues , and I am relieved and very confident of the final project! Well done!! My roof looks better than it have ever seen it!!

Joseph worked with my mother to replace her roof and this is what my mom said about her experience with him. We’re so grateful to have an honest and professional company in our area.

Just before Christmas of 2020, my chimney cleaner found a depression on my roof. It was too soft to walk on. I called a few roofing companies but did not get any return calls.
My daughter suggested Blue Ridge Roofing and Home Improvements.
After contacting the owner, Joseph Ashby, he promptly came to my house and examined my roof. He provided me with a very reasonable quote for a new roof. I chose a metal one because it will last a long time.
He began the roof installation quickly after I accepted his quote. Within a week, I had a new roof.
His repair people were on-time and courteous. They throughly cleaned up after themselves when they were finished.
My new metal roof is quiet during heavy rains and went through a winter of heavy rain and snow with no problems.
I highly recommend Mr. Ashby’s roofing company. He told me he has been in the roofing business for 17 years. His honesty with me, his local reputation (I checked!), and his experience are the main reasons I am confident in my recommendation. A roof that will last my lifetime gives me much comfort, as I plan to age-in-place, here in Blacksburg.

Blue Ridge Roofing just complete the 5th roof they have installed (shingle and metal) for me over the last 2 years. In between these new roofs, they have installed gutters as well as inspected and patched areas around pipes and chimneys on other houses. They have been responsive, accommodating, proactive, and good to work with.

I would highly recommend this company for the great work, quality and outstanding service they provided for my family and I. The crew was kind and respectful, and did a great job cleaning up afterward as well. What started out as a new porch roof project, turned into a new metal roof for the entire home. I was extremely impressed with the finished product, and cannot thank them enough! Before and After photos attached.

Blue Ridge Roofing and Home Improvements installed this Metal roof and they did a wonderful job. It now has NO leaks and made the building stand out and look awesome.

Good understanding people do there best to make sure the customer is satisfied and happy at the end of the job...

This will be an honest review of Blue Ridge Roofing & Home Improvement. I hired them to replace the shingles on my roof. The job took almost 3 weeks to finish. Some of that was due to the lead man being bitten by my dog on the first evening. Before he was bitten, I finished mowing my yard to discover that they had tied my dog to a tree. Let me say that my dog had never bitten anyone and I asked if they wanted me to put the dog inside and I was told no. I think the dog wanted to play as she always grabs my hands when I am wearing gloves and the man panicked and was bitten in the shuffle. When I got to the man, my dog was laying calmly on the ground, not struggling or growling. Her hackles were not raised. My dog is a German Shepherd.
At his request, I took him to the emergency room. No stitches were required.
Over the next 3 weeks, he was on the job site on and off. On multiple days he was there in the morning, and then left after about half a day. When he left, I had no way to communicate with his crew as they only spoke Spanish and I did not. When he left, that left one man on the roof and another fetching and toting and generally helping out.
They parked their vehicles in my yard without asking permission. At one point there were 4 vehicles parked in my yard. Once they left their lunch trash by the driveway. Cleaning up after them, I found an empty bottle of Modelo beer tossed in the bushes. By the way, neither my wife or I drink. They spun a large rut in the driveway with one of their trucks. They didn’t bother to repair the damage.
They broke one of the “scallops” off of the facia with their ladder. They did not repair the damage. They left a hole at the chimney edge where a couple of damaged boards were removed. I had to point out the hole to them in order for it to be covered. They left a screw container on top of a window air conditioner on the second floor.
One day, a Wednesday, they packed up and left at 11:00 am without saying a word. They did not show up on Thursday. I called and was told that the lead man’s hand was hurting and he would be back maybe on Saturday but definitely on Monday. They didn’t show on Saturday nor did they show up on the following Monday.
This job took over 3 weeks to finish. They did have to remove a damaged chimney from the roofline up and repair some rotten boards on the porch roof. They replaced the chimney with vent pipe. I have a pellet stove and it was critical that they keep the stainless liner intact. They did, but they installed a used piece of chimney pipe and secured the 3-inch pellet stove liner cap to the top of the pipe. It looked terrible. I had to bring it to their attention and ask that they put something better looking up. They did, but I had to complain about it first. Why not just install it correctly the first time? When the roofing job was “done”, I discovered that they used multiple pieces of black flashing against the house. I have a white house and the shingles were green. The black flashing jumped out. They returned the following day, after I called the office, and replaced the black with white flashing.
They bent the aluminum wrap on the windows in multiple places while installing the shingles. I had to point it out and complain in order to get the bent flashing replaced.
I had to communicate with the office multiple times. I was told that it was unusual because the crew were usually very fast and reliable. I found them to be neither.
I was not given a written guarantee or warranty on the work. I was told to just let them know if there was a problem and they would take care of it.
I think the additional work was very overpriced for what was done. The chimney cap was not what I asked for and was a simple cap made of bent aluminum.
With all that happened, the additional cost, the time the job took, the lack of communication and the final job, I cannot give Blue Ridge Roofing a high rating.