- 705 John Adams Pkwy, Idaho Falls, ID 83401
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Blue Rain Roofing & Restoration”?
Customer reviews for Blue Rain Roofing and Restoration reveal a predominantly negative sentiment. Many customers express frustration with the company's failure to honor warranties, poor communication, and unprofessional behavior during work, such as leaving a mess and damaging property. While a few reviews highlight positive experiences with specific staff members and successful insurance negotiations, the serious complaints regarding accountability and work quality overshadow these. Overall, the feedback indicates significant dissatisfaction with customer service and project management.
What Users Like The Most
- The company, especially Anthony, was great to work with and extremely knowledgeable!
- Very good company to work with.
- This company and employees are amazing!!
What Users Like The Least
- DO NOT TRUST THIS COMPANY OR David Lopez.
- The communication could use a little improvement.
- Do not use this company!
Recommended Reviews
DO NOT TRUST THIS COMPANY OR David Lopez.
Blue Rain does not honor their warranty! They replaced my roof in 2018. A few years later we discovered a leak amd contacted Blue Rain. After several attempts to fix the warped vent it was discovered that my roof was not done to code and the chimney flashing was not installed properly. Because of this my roof had been leaking since it was installed. My attic is full of mold!
When David Lopez was informed of this he denied all accountability. We took legal action and won the case that David Lopez, owner of Blue Rain Roofing and Restoration had violated his warranty agreement with us and was liable for all damages and repairs. We are trying to collect on that judgment so we can get our roof repaired and the mold cleaned up but David Lopez is being evasive and shady. DO NOT TRUST THIS COMPANY!
UPDATE: I made our final payment to Blue Rain Roofing on September 29th 2019, and have proof of that Check clearing our checking account but today February 8th 2020 just received a bill from a collection agency in that exact amount stating we didn’t make our final payment. So disappointed in this company.
Anthony was great to work with, the communication could use a little improvement. The crew was not great, our roof has scuff marks and chunks missing from some shingles, they smoked and drank beer on the job and left their beer cans in our attic, and lied saying my husband bought them the beer and offered it to them (we do not drink beer). We left and when we returned home they were using some of our personal equipment without asking. It would have been nice if their trucks were marked or they had a shirt with the logo because we didn’t know who they were at first due to that and lack of communication, we didn’t know they would be coming when they did.
The company, especially Anthony, was great to work with and extremely knowledgeable! We had been fighting for about a year with our insurance company to get our roof replaced, Blue Rain Roofing took over and did it for us! There price was very realistic! From the time they showed up, to a new roof was 1 week! I recommend them to anyone.
Company Locations
Branch Offices
- 705 John Adams Pkwy, Idaho Falls, ID 83401
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured