- 2820 Spring Glen Rd, Jacksonville, FL 32207
- Commercial Roofing
- Residential Roofing
- Financing Available
- Locally Owned & Operated
- Warranties Offered
About the Business
What people say about “Blackstone Roofing LLC”?
Customer reviews for Blackstone Roofing are overwhelmingly positive, highlighting exceptional customer service, prompt communication, and efficient delivery of services. Many customers commend the friendly and professional demeanor of the staff, particularly Erica and Ray, who facilitate scheduling and provide timely updates. The company's ability to address urgent needs, such as emergency repairs, is frequently mentioned as a significant advantage. Overall, customers express high satisfaction and a willingness to recommend the company to others.
What Users Like The Most
- I would recommend them to my family and friends.
- The honesty and integrity was so refreshing.
- The customer service and dedication is exceptional and would give them 10 stars!!
- I had such an easy experience & work was completed in a timely manner.
- The team was professional, efficient, and meticulous in their work.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Erica was friendly and helpful in scheduling for an estimate for my roof.
Ray came a couple days later to give me an estimate to repair my roof.
He looked at my roof and repaired it that day.
I was very appreciative of the quality service from Blackstone Roofing company.
I would recommend them to my family and friends.
When I need a new roof I will be calling them back.
On New Years eve a bullet came down through the roof. Thank goodness myself and my family were safe. I decided to call a roofer to have it repaired. It was urgent to me due to the rain coming in the forecast. I started calling around the day after (it was Thursday) I contacted 5 different companies. I either got a voice mail and no return call or a "Let me take your number" and no one called back. On Monday no one still had called back so I got back on google and found Blackstone Roofing. I spoke with Erica, she was so polite and friendly, I forgot that I had just met her. We were instantly friends lol and she eased my anxiety. I was trying to get it fixed before my kids could see and it alarm them. The very next day a very kind gentleman came, I believe his name is Ray. He looked and had a solution to repair and save me money. He came back the following day just as he promised and did the repairs. Grateful is an understatement. He could have easily over charged me because I was a woman. He did no such thing. It was the kindness that had me. He had no clue what I was dealing with financially or that this could not have come at the worst time. They took very good care of me and the communication was top tier. Hats off to this company They deserve all the blessings that God allows to strengthen and grow their business. I will work with them again in the future and pass on their number to those who need an amazing roofer and a great experience. Kudos to you Blackstone. Job well done!
My experience with Blackstone Roofing was better than 5 stars! The honesty and integrity was so refreshing. My initial contact via phone, I spoke with Erica who was both kind and professional. There was no need for a call back and no recording that said to “leave a voicemail”. She was able to put me on the schedule right then and it was for that same week. Ray Cummings called me the morning of to see if he was able to come earlier, which I was grateful for the communication. Upon arrival he was very professional and easy to talk with – he did not interrupt when I spoke. My son had been on the roof recently to trim a tree, noticed some nails poking through some of the tiles and we had concern about a possible leak from the air vents on the roof. Ray went up to check things out and what he told me, I was not expecting. He said my roof was in very good shape and saw no potential leaks… Then he actually went back up and fixed the issue with the nails right then! He could have easily told me there were repairs needed and that it would be costly. Instead, he made me feel like family and did what not many people do these days. I know exactly who I will call with any roofing issues in the future. I know exactly who to call when my mother has roofing issues and I know exactly who I will recommend to my brothers and coworkers if they have any roofing issues. Thanks again Blackstone Roofing!!
- 2820 Spring Glen Rd, Jacksonville, FL 32207
- Commercial Roofing
- Residential Roofing
- Financing Available
- Locally Owned & Operated
- Warranties Offered